TMCnews Featured Article
March 18, 2009
JDSU Enhances NetComplete Service Assurance Solution with Empirix's Hammer XMS
By Tim Gray, TMCnet Web Editor
JDSU (News - Alert) announced it has incorporated the Empirix Hammer XMS into its service assurance platform, NetComplete, in an effort to provide customers a more complete solution for content traffic and signaling-layer monitoring. The integrated solution is designed to allow service providers the ability to deliver services over broadband/IP wireline and wireless networks.
JDSU is a provider of test and measurement solutions for telecommunications service providers, cable operators and network equipment manufacturers. The company also delivers optical solutions for medical/environmental instrumentation, semiconductor processing, brand authentication, aerospace and defense applications.
While service providers continue to migrate to Ethernet as a primary transport protocol, the ability to ensure service quality has become an increasingly critical business imperative, according to Jerry Gentile, vice president in JDSU's Communications Test and Measurement business segment.
"JDSU is pleased to incorporate Empirix's (News - Alert) Hammer XMS and its carrier-class signaling analysis capability into our media content analysis NetComplete service assurance offering," said Gentile. "Service providers now have a cost-effective, quality of experience solution with high performance and high scalability - an ideal combination to monitor advanced service deployments."
As TMCnet previously reported, Empirix has continued to extend its business through effective partnerships, enabling it to serve customers by bringing new solutions to market more quickly.
The addition of Hammer XMS is expected to allow NetComplete to now provide an even greater comprehensive service monitoring solution that addresses both signaling and media content, correlates across multiple protocols and identifies network problems.
The overall NetComplete platform includes NetAnalyst and NetOptimize OSS software and the QT-600 Ethernet triple-play probe. The QT-600 also monitors service quality at operational demarcation points throughout a network, gathering media layer details such as call quality, video quality and the amount of data being transferred, according to the company.
The idea of incorporating the Hammer XMS is to allow both the active and passive signal monitoring that retrieves information regarding the success or failure of voice or data transmissions. In turn, customers receive monitoring data, performance metrics and network health information.
"Through our partnership with industry leading JDSU, we are delivering a best-in-class offering to service providers worldwide," said JD Doyle, vice president and general manager of Service Assurance Solutions at Empirix. "Now, by analyzing a broad range of real-time service quality statistics and metrics per call, NetComplete helps multiple groups across a service provider organization."
Empirix specializes in helping organizations adopt complex communications solutions. Since 1992, Empirix’s Hammer testing and monitoring solutions have assisted Network Equipment Manufacturers (NEMs), Service Providers and Enterprise Contact Centers successfully transition to new technologies including Unified Communications (News - Alert) IP Contact Centers, VoIP, NGN, and IMS-based networks.
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim’s articles, please visit his columnist page.
Edited by Tim Gray

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