VoIP Gateways

VoIP Supply has redesigned its eCommerce website by simplifying navigation and improving the search option with product suggestions. Also the check-out process has been streamlined and the shopping cart feature has been improved.

Ben Sayers, VoIP Supply CEO said, “VoIP Supply strives to deliver a smooth, informative experience for our customers. We appreciate how busy our customers are and this website redesign shows that we're committed to helping them access what they need more efficiently.”

According to officials, the company wanted to enhance the customer experience and redesign the site to solve certain issues and make searching for information easier. Now information on VoIP, networking, unified communications, IP surveillance, and video conferencing can be accessed in addition to easily finding the necessary products.

The major advancements made to the website includes three areas: the dynamic drop-down menus which make site navigation simple, and product categories have been created for easy location.

The improved search bar also makes it easy to find products thanks to intelligent product suggestions based on queries.

Finally, the shopping cart screen has been redesigned to make transactions and navigation easier. Not only is it more intuitive, it gives a clear view of products selected, allows for the addition of more products and enables easy checkout.

A real-time Contact Us feature offered reiterates the company commitment to customers and the VoIP Experts page offers background information on the live representatives in order to build communication solutions over the phone.

Users can also read and research about products using the ‘new to VoIP informational pages’ and downloadable buyers guides.