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VoIP Supply Launching VoIP FulFillment

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TMCnews Featured Article


February 01, 2011

VoIP Supply Launching VoIP FulFillment

By Jamie Epstein, TMCnet Web Editor


North America’s leading supplier of Voice over IP (VoIP) , announced at the Internet Telphony Conference and Expo, that they will be launching VoIP Fulfillment. VoIP Fulfillment is a basically a variety of services designed for VoIP service providers that enables an increase in efficiency, improved customer satisfaction, and drastic cuts in costs.


“With VoIP Fulfillment VoIP providers can finally focus on their core business, while an experienced, reliable partner handles the rest," stated Benjamin P. Sayers at VoIP Supply, LLC. "When service providers no longer have to worry about a warehouse, shipping, returns or even customer service, they have the opportunity to devote more time and resources to things that matter the most to their operation. This means more time and money to spend on improving service quality and increasing customer acquisitions," Sayers stated in a press release.

Using VoIP Fulfillment, VoIP service providers can continue to  provide an invaluable service to customers. Currently VoIP equipment orders have raked in over $150 M for the company, since 2004.

VoIP providers can pick and choose from a variety of services using the VoIP Fulfillment including: product provisioning & assembly, product returns processing &product reconditioning, secure warehousing & global shipping, customer service & extended warranties, electronic order integration, dedicated account management, and  real time on-demand reporting, a release stated.

"VoIP Fulfillment has been an excellent partner and has allowed Phone.com (News - Alert) to become more efficient and cost effective," stated Ari Rabban, CEO of Phone.com, in a statement. "Before partnering with VoIP Fulfillment we encountered some challenges that really could have prevented us from focusing on our core competencies and grow our business at the rate we wanted to. Through VoIP Fulfillment we were able to eliminate the need for a warehouse, staff and the corresponding infrastructure needed to process, ship and return equipment. This fulfillment partnership has allowed us to focus on our core business, become more competitive in the market and is no doubt one of the reasons for our success over the last two years."

Want to learn more about the latest in communications technology? Then be sure to attend ITEXPO East 2011, taking place Feb 2-4, 2011, in Miami. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.


Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.

Edited by Jamie Epstein







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