VoIP Enabler Featured Article

Phybridge UniPhyer Guarantees Satisfaction

By Stefania Viscusi, Assignment Desk Editor

When a subsidiary of one of Canada’s largest financial companies realized it needed a new phone system at its office that would boost productivity and that was cost efficient, the company chose to move to the Mitel (News - Alert) 3300 UC solution to take advantage of the Teleworker, Mobile Extension and Hot Desking features, among other benefits.

 

However, the business faced a challenge to deploy the IP telephony in a repeatable, predictable manner across diverse, multiple locations without LAN upgrades or business disruptions.  Specifically, they wanted to start out with 40 IP handsets rolled out on three different floors – but they didn’t want to get into a costly or expensive voice and data network convergence or an expensive ripping and replacement of their LAN.

 

To help deliver their system on time and on budget, the company turned to Phybridge (News - Alert) for their UniPhyer VoIP enabler offering that leverages existing telephony wiring assets.

 

“We could not endure the costs or disruptions to our offices,” said the IT director for the company.

 

With UniPhyer, the IT director had full control of the implementation of the IP phones – which were up and running very quickly. By identifying the phone wiring from his office in the central closet and moving those wires to a separate connecter, the director needed to then only connect the UniPhyer to the IP-PBX (News - Alert) (see diagram below).

 

 

 

“This was a wonderful example of how companies are no longer forced to take a leap of faith with high expense and disruption before being able to trial the IP telephony solution,” said John Croce, CEO of Phybridge.

 

“Ultimately, it’s their name on the line with the employer, if something goes wrong with the deployment. We are pleased to help enable IT directors and our Mitel partners to deploy IP telephony quickly and easily. The Phybridge UniPhyer allows them to focus on productivity enhancing applications and not the stresses of getting data network voice ready,” Croce said.

 

Since day one of the implementation, the company has not experienced a single voice quality issue or dropped call.

 

According to officials with Phybridge, this is the same experience they looking to provide for all of their customers as they move to the future of UC in confidence.

 

The company is so confident in their UniPhyer solution, that is also backing their certified partners with a 100 percent money back satisfaction guarantee that says if within 30 days of installation, “the voice quality of the IP end-points connected to your Phybridge UniPhyer do not meet or exceed accepted industry standards, you may request a replacement product or a full refund of your purchase price.”

 

 

 

For more, check out the #1 VoIP Enabler: Risk-free, Quick & Easy Deployment channel on TMCnet.

Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.

Edited by Stefania Viscusi