Hoping to minimize delivery costs by simplifying the purchase, installation and support of its unified communications system, Interactive Intelligence, a developer of business communications software, has launched a channel-ready program designed to simplify deployment of Communite.

 

The Interactive Intelligence (News - Alert) channel-ready program offers resellers and direct customers single-SKU/single-price ordering, port-based sizing options, and a complete, pre-packaged system.

 

The system combines Communite's VoIP-ready software, with Windows 2003 servers powered by Intel Xeon processors, Intel (News - Alert) Netstructure Host Media Processing (HMP) software, and Intel Netstructure PBX-IP media gateways for PBX connectivity. The system also includes integrated back-up and recovery tools, a recovery DVD, and change management controls.

 

According to Interactive Intelligence senior vice president of worldwide marketing, Joseph A. Staples: "By offering private-labeled servers imaged and pre-loaded with our software, installation time can be cut from hours to minutes. In addition, by offering Intel-based components that have been tested and certified by Interactive Intelligence, we've further reduced costs associated with ongoing maintenance, and given customers the assurance of long-term reliability and investment protection."

 

Communite, originally released in December 2001, offers standards-based voice mail, unified messaging, and real-time communications services, including multi-modal message access by phone, desktop, Web browser or PDA device, presence management, find-me/follow-me functions, auto-attendant, conferencing and faxing.

 

Communite integrates with traditional PBX and IP-based communications systems, and can be deployed as a voice mail replacement system operating independent of existing LDAP and e-mail systems. This enables organizations to deploy Communite for voice mail replacement initially, and migrate users to unified messaging and real-time communications as needed.

 

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Cindy Waxer is a Toronto-based freelance journalist specializing in business and technology. She has written for publications including TIME, Fortune Small Business, Business 2.0, Computerworld, Canadian Business, and Workforce Management. To see more of her articles, please visit Cindy Waxer’s columnist page.