Cable television is a widespread and sophisticated medium of communication. The recent acquisition of SinglePipe (News - Alert) by Integrated Broadband Services, a provider of managed communications services for cable companies depicts the evolving relationships between telephone and cable companies in light of changes in video distribution technologies, costs and regulations.
Combined under the IBBS (News - Alert) brand, the company will offer fully integrated voice and data solutions for cable companies that seek to expand their residential and commercial service offerings.
IBBS provides advanced back office systems, technical support services and data and voice applications to cable operators, enabling them to compete, grow and win via the delivery of advanced communications solutions. SinglePipe offers voice over IP-enabled communications through its owned and operated facilities-based network to cable companies throughout the United States.
With the acquisition, IBBS will deliver a fully integrated platform combining the industry’s leading back office systems and technical support services with a robust portfolio of voice and data services.
IBBS is supported by the award-winning proprietary Broadband Explorer (News - Alert) operational support system. It will offer a single, reliable platform from which cable providers can launch and manage their services for residential and commercial customers. IBBS will back its services with its advanced Network Operations Center and 140-person U.S.-based Technical Support Center.
IBBS’s 2010 annual customer survey states that generating new revenue streams and creating additional service opportunities are the top priorities of the company. The survey reveals that seventy percent of the customers want new services and support to penetrate business markets. Forty percent of customers stated that recognizing new revenue opportunities is a strategic priority, with commercial services and VoIP identified as top drivers for growth.
Dave Keil (News - Alert), CEO of IBBS said that acquisition of SinglePipe and the addition of voice services to the company’s portfolio will enhance company’s ability to support operators as they deploy voice and commercial services – two of the fastest growing opportunities in cable.
Read a related article “Speedflow Communications Launches VoIP Software Community on TMCnet.”
Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s article, please visit her columnist page.Edited by Juliana Kenny