Here’s a fact I’m sure you are already aware of: most phone systems are different, as they power different functions and options. And VoIP call centers depend on a highly reliable system that offers scalability to ensure that, as your customer base continues to expand, your system can keep up.
PowerNet Global (News - Alert), a multi-award winning company with many years of telecommunications experience under its belt, powers a robust premise-based PBX. PBX (News - Alert) stands for a private branch exchange, which boasts the ability to ensure that calls are routed to the direct destination in a very small period of time. Premise-based means that the phone system requires servers and additional stitches to be located at the actual business location, as opposed to a hosted PBX system where it would live virtually in the cloud.
PNG’s PBX is extremely flexible, as it can be configured to work for any organization with 10 employees at one location or hundreds of employees at multiple locations. Additionally, costs are dramatically reduced as PBX systems are much cheaper to utilize than other traditional phone systems.
As companies around the world continue to become more mobile, users are looking for a PBX system that can adequately support remote users. Well, look no further than PNG and Allworx’s (News - Alert) joint system, which allows many phones to be simply connected with employees from anywhere that has an Internet connection.
Just last week, TMCnet reported that the VoIP call center provider was chosen as one of the top 10 Allworx resellers in the nation. As an APEX Allworx Platinum Dealer, PNG currently ranks as the biggest Allworx reseller in the states of Ohio and Kentucky.
“We have been doing business with Allworx for over three years now, and I am proud of our continued growth,” John Putnam, vice president of Direct Sales of PowerNet Global, said in a statement. “Becoming one of the top 10 resellers in the nation is a great honor and truly shows our success.”
Edited by Rich Steeves