The demand for conferencing solutions continues to grow as they have been proven as a viable alternative to corporate travel. Companies throughout the world are cutting back on travel and trying to take a more environmentally friendly - or Green - approach to doing business. Collaboration with colleagues, partners and customers geographically dispersed is still a need, however, creating growing opportunities for robust conferencing solutions.
One company meeting this demand is VoiceXML provider Interact. This innovative software company dedicated to developing high performance communication solutions for enterprises and operators worldwide, has announced the availability of the Listen conferencing system. A fully-automated, full duplex conferencing system, Listen utilizes enhanced digital audio conferencing technology to deliver a state-of-the-art system.
Listen is designed to offer the features of other high-end, proprietary systems, but at a much lower Total Cost of Ownership, or "TCO." Listen can be implemented without special bridging equipment as it is a pure-software telephony application residing on a single server or host.
This conferencing system offers unlimited scalability and supports simultaneous conferences. Listen can be implemented as a service provider solution or as a stand-alone conferencing unit. The two conference modes, "MeetMe" and "OnDemand" enable users to bring meeting participants together via inbound calling and outbound calling.
OnDemand conferencing is the first and simpler entry into conferencing. With this portal, the conference Administrator dials out to all conference participants bringing them together into one conference call. OnDemand provides the ability to dial out to participants who were not originally scheduled to join the conference.
The MeetMe portal allows the Administrator to have a dedicated conference up and ready for the conference party to join. MeetMe allows the conference Administrator to dial out to bring any last minute meeting participants into the call through the OnDemand feature.
With Listen, a business can conveniently host professional and personalized conferences with the Web accessible user interface. Operator intervention or assistance is not needed. Conference participants can join the conference through a pass code entry or dial out options.
Listen is designed to deliver users convenience, ease of use, scalability, consistency and affordability. With the robust feature set of the Listen conferencing system in place, global organizations stay connected with customers and vendors to optimize collaboration and communication opportunities.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan's articles, please visit her columnist page.
Edited by Kelly McGuire