Callvine, deliverer of next generation collaboration tools to consumers and mobile professionals, has recently deployed Interact’s SPOT VoiceXML/CCXML Media Platform to support its Group Call & Text app.

The app for iPhone (News - Alert) combines group calling and texting into a single free app. It allows users to text more than a hundred people at once. Users can also group call up to 20 people at the same time using the app. Interact’s SPOT VoiceXML (News - Alert) platform is able to run high and complex call volume applications. It will be able to support Callvine’s new app while processing hundreds of simultaneous calls.

Mark Dzwonczyk, chief operating officer of Callvine stated, “Callvine is using SPOT to stress-test and assure the availability and call quality of our service. Callvine’s operations employ robust, industry-standard best practices. We have to be always on, just like dial-tone, for all of our customers all the time. Using SPOT, assures 24/7 availability.”

Interact has always been dedicated to developing high performance communication solutions for enterprises and operators worldwide. Creating customizable, open, and portable components and solutions, Interact has always been on the forefront of the VoiceXML scene. Callvine’s deployment of the SPOT platform attests to that fact.

SPOT VoiceXML/CCXML Media Platform is a Linux-based, pure software VoIP solution delivering feature rich and high density media processing capability with SIP call control signaling at a lower Total Cost of Ownership. 

Juliana Kenny graduated from the University of Connecticut with a double degree in English and French. After managing a small company for two years, she joined TMC (News - Alert) as a Web Editor for TMCnet. Juliana currently focuses on the call center and CRM industries, but she also writes about cloud telephony and network gear including softswitches.

Edited by Juliana Kenny