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 Solutions for Enterprise Messaging
For those tired of piecemealing together various messaging components, the Messaging Interaction Center is the answer. Implement it as a compelling voicemail replacement system or as a feature-rich unified messaging platform with integrations to Microsoft Exchange, Lotus Notes, and most other popular email packages.
Our offering is highly scalable and offers advanced functionality such as find-me/follow-me and conferencing. One versatile platform for messaging across your organization. |
Interactive Intelligence News
Press Releases: http://www.inin.com/news/pressreleases/pressreleases.asp
Case Studies
Voicemail Replacement Featured Articles
BenchmarkPortal, an independent research firm specializing in contact center best practices, has shown in past work that the total annualized costs for all-in-one communications software suites for contact centers can be less than half that of multipoint solutions following acquisition. That strong value proposition is no doubt encouraging many firms to specify all-in-one applications.
4/16/2009
A quick Google search can find you a number of definitions for BPA, but this one seemed most appropriate: The replacement of a manual business process with an automated one, usually through the use of advanced technologies. There is a key difference, though, in how Interactive Intelligence is approaching Business Process Automation and how others have approached it — with advanced communications technologies at the core, driving the automation of those business processes.
4/13/2009
I recently had the chance to speak with Joe Staples, senior vice president of Worldwide Marketing at Interactive Intelligence, the Indianapolis-based provider of unified business communications solutions. (The podcast is available online.) We discussed a number of things, including the company's recently launched business communications blog, which he hopes will serve as a resource to provide insight into the contact center, enterprise IP telephony, and enterprise messaging markets.
3/25/2009
Interactive Intelligence, an all-in-one IP communications provider, has been selected by EF Education First to complete a second installation of Enterprise Interaction Center Solution (EIC). EF Education First is a private education company centered on language learning, educational travel, cultural exchange and academic programs.
3/12/2009
Interactive Intelligence, a global provider of unified business communications solutions, has announced the launch of the "Insights into Unified IP Business Communications" blog.
3/10/2009
Voicemail Replacement News
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Videos
Interactive Intelligence simplifies traditional communications infrastructures with software applications
