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Business VoIP Benefits are Enhanced with the Voice Peering Fabric

TMCnews Featured Article


September 05, 2013

Business VoIP Benefits are Enhanced with the Voice Peering Fabric

By Rory Lidstone, TMCnet Contributing Writer


The switch to VoIP can be a thrilling event for even an individual household; after all, the cost savings alone are worth getting excited about. It stands to reason, then, that businesses have even more to gain by opting for IP-based communications, since potential cost savings increase along with the number of users, while the many features offered by VoIP service providers can help take business telephony to a whole new level.


To start with, VoIP is far more supportive of worker mobility than landline service, not only allowing employees to access voicemail while on the go, but even place calls over the same VoIP network as when they’re in the office. This allows for improved productivity, while streamlining the communications infrastructure.

Meanwhile, VoIP is able to integrate with adjacent key tools, such as customer relationship management (CRM), which can help improve marketing efficiency and overall customer support. A VoIP service itself also offers innate service benefits, such as automatically retrieving customer data on incoming calls.

But maybe you already know this, since VoIP has been around for a relatively long time and has become pretty ubiquitous in recent years. Here’s something you may not know, though: VoIP can be further enhanced for businesses via the Voice Peering Fabric (VPF).

Voice peering on its own is a way to increase voice and data sharing efficiency between two networks. However, there are limitations to it, largely in terms of the effort it takes to setup and maintain, but also in terms of some companies not wanting to peer with others.

Fortunately, VPF eliminates many of these challenges, providing pure peer-to-peer capability on a technical interconnection level, as well as a business relationship level.

Provided by Stealth Communications, the VPF is a unique network platform that features a wide range of local, national and global carriers on-net, allowing companies to select the type of service that best fits their operations. Meanwhile, VPF nodes — which cover nine U.S. cities and London, U.K. — are connected with long haul fiber, for optimal security and minimal latency.

As such, companies can connect their offices via VPF to consolidate and simplify their network infrastructure much more easily and effectively than traditional voice peering.




Edited by Blaise McNamee







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