As we all know, Voice-over-IP (VoIP) networks lower costs and create more efficient solutions for consumers and providers alike. As the wireless industry continues to embrace this new method of calling over the Internet, unified communication (UC) platforms have also begun to incorporate VoIP into their internal workings.
In light of this, the Windows Phone (News - Alert) Lync 2013 is now available in the Windows Phone Store for users on-the-go, and will feature its VoIP and video feature, along with its infamous unified communications platform.
Microsoft (News - Alert) Lync is one of the top UC platforms on the market for large enterprises that need to manage their instant message (IM), Web conferencing and VoIP, with its 2013 edition delivering even higher quality video range, better mobility features and integration with Skype (News - Alert) features.
With this new Lync app, users are essentially taking the traditional office – consisting of desks, computers, fax machines and landline phones – and moving it into the palm of their hands with their mobile devices. Now, users can take their offices wherever they go, making it even more portable than ever.
The Lync app further allows users to view colleague’s availability in real-time and select the best way to communicate, which could be via IM, e-mail, voice or video. To connect, all a user has to do is enter a password or conference number, along with the ability to forward calls to their Lync ID number. This way, even while users are traveling or out of the office, a single phone call will never be missed.
The VoIP and video capabilities allows users to continue making their business calls while outside the office, whether they are long distance or international, without the threat of facing expensive charges on their monthly phone bills. Although companies like Facebook (News - Alert) and UK-based mobile network offer VoIP features, the Lync app is the ideal outlet for businesses and large enterprises.
However, as mobility usage continues to grow, so does the chances of users’ information being stolen and their devices hacked. As users begin to use their mobile devices more than ever for work related reasons, the issue of security becomes an even more sensitive issue, which is why the Lync app provides a transport layer of security (TLS) and perimeter and internal network protection without requiring a VPN, so no matter what network a user is on, all of their data will remain protected.
By moving the office to the digital space, the industry is beginning to undergo a transformation of how a typical office can function. With the ability to constantly stay connected on-the-go, users are able to increase their productivity levels and work efficiency, providing the tools needed for a successful business.
Edited by Allison Boccamazzo