VoIP has changed communications forever. This statement is backed by the number of call centers and businesses who now use VoIP phone systems for improved communications and cost savings. Even consumers are now taking advantage of the technology as part of triple play packages offered by cable and phone carriers. As a result, VoIP has proven itself to be a communications solutions that improves talk time and saves money for any user.
As communications technologies and the Internet continue to advance, VoIP is also becoming a viable means for communicating even for users who must be away from their desks.
Because VoIP communications happen over an Internet connection, in the past, it was necessary that the calls be made in front of a computer or somewhere that an Internet connection was available.
Now, as more and more broadband landlines and wireless bandwidth become available, not only are the numbers of users increasing, but also the advantages the technology provides are growing.
In the business world, wireless VoIP can allow more users to connect to the businesses communications infrastructure from anywhere they are located. This means more sales people on the road can reach others in the office and more employees can continue to work even outside of the office, all without extra long distance charges.
A recent VendorGuru.com article, VoIP without the Wires
, details the advantages provided by this kind of VoIP technology and how advancements in wireless networks are changing the potential of business phone systems.
To make it possible for wireless VoIP communications to occur, users in cities with WIMAX coverage areas allow handsets and WiFi (News
) signals independent of landline broadband networks to function.
Wireless phone users can also make use of VoIP capabilities through providers like Skype (News
) and Google who allow VoIP phone calls to be placed and received using only the subscribers regular wireless minutes.
For all of these reasons, and for the future advancements VoIP can bring to businesses, a number of them are now making the switch to VoIP and already seeing the difference.
Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.
Edited by Stefania Viscusi