Voice Management

Tone Software Readies to Discuss Voice Management, UC Applications at IAUG
Voice management solutions provider Tone Software has certainly been dominating the news headlines lately - from its announcement that its ReliaTel VoIP and UC Service Assurance solution is now available as a cloud-based management service to its news that its ReliaTel VoIP and UC management solution is rated compliant with small to midsize collaboration solutions from Avaya - and the company is showing no signs of relinquishing the spotlight any time soon.
5/21/2012

Voice Management Industry Veteran John Jessop Joins Speakerbus
Speakerbus Limited raised its reputation a notch higher in the voice management space by inviting market data industry veteran John Jessop to come aboard as strategic advisor to the board of directors. The appointment is expected to further extend the reach of Speakerbus' suite of trader voice solutions as Jessop uses his market knowledge and extensive international experience to contribute to the expansion of the company, said company officials.
5/21/2012

Voice Management Leader Xtelesis Offers Comprehensive Business Communication Solutions Thanks to Partnerships
Xtelesis, a provider of voice, mobility, data and VoIP business systems, is spreading the word that it offers comprehensive business communication solutions by partnering with communication industry leaders like Vidyo, LifeSize, and Shoretel. Officials with Xtelesis said that the company has been a well known provider of small business VoIP solutions but has a wide range of services from voice communications, HD videoconferencing, data networking, and their newest Enterprise Mobility program.
5/18/2012

Tone Software Embraces Cloud Technology with New Voice Management Solution Release
It seems that most companies have made their way to the cloud lately, particularly because of the countless benefits it affords, and now Tone Software is no exception as the voice management solutions provider recently announced that its ReliaTel VoIP and UC Service Assurance solution is available as a cloud-based management service.
5/15/2012

Startup Company Forges its Path in VoIP Space by Demonstrating Commitment to Voice Management
VoIP telephony startup company KeKu may still be in the beta stage but the company is already eager to hit the ground running in the VoIP space and set itself apart from the competition thanks to its commitment to stellar voice quality.
5/11/2012

Tone Software Basks in Early Summer Glow as Voice Management Solution is Rated 'Avaya Compliant'
The April showers have officially abated and May flowers are in full bloom, and one company that has caught its strain of spring fever is Tone Software as the company is celebrating the fact that its ReliaTel VoIP and UC management solution was rated compliant with key small to midsize collaboration solutions from Avaya, a provider of business collaboration systems, software and services.
5/8/2012

Welcome the Cloud-Based Contact Center, but Only With a Voice Management Solution in Tow
Cloud-based contact centers are all the rage in the tech space right now, much as Jessica Simpson's pregnancy is in Hollywood's own stratosphere. After all, tech giants all over are clamoring to get into the cloud-based contact center club because of the countless benefits they afford -aside from the obvious ones of cost savings and increased efficiencies.
5/3/2012

Voice Management Company Tone Software Remains a True Best Friend Thanks to Partner Program
We all get by with a little help from our friends and in the case of technology innovators those "friends" are very often partners. One company that certainly knows a thing or two about being a good friend is Tone Software, a provider of voice management software.
4/30/2012

Reducing Deployment Complexity with VoIP Management
VoIP management encompasses so many paths of communication today as opposed to the technology it did five years ago, that the complexities of its growth have necessarily increased as well.
4/27/2012

Tone's Newest Voice Management Solution Dashboard Designed to Give Engineers an Edge
For those immersed in the VoIP world, it might come as no surprise that word is spreading quickly about Tone Software's latest voice management software upgrade, ReliaTel 4.0. After all, the solution not only boasts advanced performance dashboards, prioritized traceroute, alarms backlist and extended AccessPlus remote access, but also delivers expanded management intelligence.
4/25/2012

Voice Management: Lightyear Network Solutions Migrates to inetwork for VoIP E911 Solutions
Lightyear Network Solutions, a provider of data and voice management solutions to residential and business customers across North America, announced it has migrated to inetwork, a provider of voice, SMS and 9-1-1 solutions, for VoIP Enhanced 911 call routing solution. inetwork delivers E911 services for interconnected VoIP, hosted PBX and over-the-top (OTT) providers. The company also delivers automatic location information (ALI) services for local exchange carriers, and a full set of solutions for innovative application developers and communication service providers.
4/23/2012

VoIP Stands Firmly in the Tech Space with Advantages, Voice Management Capabilities
Companies all over might still be reeling due to troubling economic times - from mom and pop shops to companies trying to bring the next big trend to consumers. But one space still sitting pretty is the Voice over Internet Protocol (VoIP) arena.
4/19/2012

VoIP Offers Countless Advantages, Stellar Quality Thanks to Tone's Voice Management Solution
If you haven't heard recently about how much VoIP phones and technology can revolutionize the business world, then you might need to reconsider the company with which you keep. For VoIP is quickly finding a home in the business sector as companies all over clamor to get their hands on the technology and chuck their old landline devices in the trash.
4/16/2012

Sprint Plots Improved Call Quality with HD Voice Systems
Sprint's status in the mobile phone world has often been seen, somewhat, as second-rate. It doesn't command the kind of network or name recognition or features or even often the same variety of handsets available as Verizon or AT&T. But Sprint isn't taking its current status lying down; it's planning a big push in the form of HD Voice, and this new functionality may give it an edge.
4/11/2012

Tone Software Shows off Voice Management Solutions with ReliaTel 4.0
The growing use of VoIP systems as part of a business' information technology suite is prompting some new concerns that, in turn, are prompting some new product launches to help take care of some of those concerns. Director of Strategic Technology for Tone Software Amit Kapoor took some time to give a full introduction to Tone Software's new ReliaTel 4.0 out at Enterprise Connect 2012.
4/10/2012

A Closer Look at the Benefits of Tone Software's Latest Voice Management Solution
Tone Software certainly has a premature summer glow to it as the company is basking in the fact that it has revamped its voice management solution, making it a whole lot cooler and whole lot more comprehensive.
4/3/2012

Voice Management: Elektrobit Upgrades Defense Product Portfolio
EB (Elektrobit), a provider of embedded software and hardware solutions for the automotive industry, has enhanced the EB Tough VoIP product portfolio with the next generation of EB Tough VoIP Field Phone and EB Tough VoIP Desktop Phone. Offered as part of the EB Tough VoIP product portfolio, the new EB Tough VoIP Field Phone and Desktop Phone allow military customers to bring broadband voice and data connectivity to the field, vehicles and command posts.
4/3/2012

Tone Software's Updated Voice Management Solution Honored for Capabilities
Voice management solutions provider Tone Software might be busy at Enterprise Connect this week spreading the word about its latest ReliaTel Management Solution 4.0 Release, but that doesn't mean the company didn't take in a moment today to bask in the good news that its latest solution was just named Product of the Week by NetworkWorld.
3/28/2012

Quest Unveils New Voice Management Offering for Avaya VoIP System
Quest Software, a provider of IT management solutions, announced an enhanced voice management offering to manage the Voice over Internet Protocol (VoIP) systems in enterprises. The Foglight Network Management System (NMS) from the company now offers support for Avaya VoIP systems. Due to the huge traffic volume, VoIP experiences serious performance issues. Network engineers are increasingly faced with responsibility for administering VoIP infrastructures, and struggle to achieve adequate visibility into how their network and VoIP systems work together.
3/27/2012

Tone Software to Spread the Word about 4.0 Release of its Voice Management Solution
With an exciting announcement like Tone Software's ReliaTel Management Solution 4.0 Release, why wouldn't the voice management company want the chance to brag a little to the industry?
3/21/2012

Tone Software Intros Latest Version of Voice Management Solution ReliaTel
Tone Software's voice management solution ReliaTel Management Solution just got a whole lot cooler - now boasting advanced performance dashboards, prioritized traceroute, alarms backlist and extended AccessPlus remote access.
3/19/2012

Voice Management Company Delivers its Voipswitch Mobile Dialers to Polish Company
Voice management technology provider Voiceserve has definitely found a new friend in Polska Telefonia Cyfrowa S.A. in Poland as it is supplying its Voipswitch Mobile dialers for the company, which is fully owned by Deutsche Telekom.
3/15/2012

Is Your Business Ready for VoIP? They Will be if They Consider Voice Management Solutions
Just how much can you trust VoIP and optimal call quality for your business? This question appears to be weighing heavy on many businesses' minds as companies express skepticism over making the switch to VoIP phone systems because of concerns surrounding call quality and reliability. According to industry experts, although VoIP problems can certainly abound, the inception of 4G services has taken great strides in quelling some small business owners' concerns about VoIP phone service because of the multitude of benefits it affords.
3/12/2012

Tone Software's Voice Management Solution ReliaTel Helps California MSP
When it comes to managed services, it's no secret that increased efficiency, reduced downtime, and better infrastructure come along with the package with regards to voice management. For one California managed service provider, delivering quality in all stages of voice management was critical to its business and the diverse needs of its client base. New technologies are opening the door for companies to leverage the benefits of managed services and voice management. With the ability to maintain control, minimize capital investments, increase functionality and reduce total cost of ownership, managed services can give companies a significant competitive edge.
3/8/2012

Voice Management: Localphone Announces Free Calls to Polish Landlines for One Week
Localphone, a provider of cheap international calls that is known for its VoIP call quality, announced the launch of another free call promotion campaign, this time to entice the company's customers in Poland. The company announced it is offering free calls to standard Polish landlines for a whole week. The offer has been effective since Feb. 29 and will run until noon (GMT) Thursday, March 8.
3/6/2012

Tone Software's ReliaTel Operational Knowledge Base Ensures Operational Efficiency
Network management and voice management solutions provider Tone Software's ReliaTel Operational Knowledge Base software is specifically designed to help voice and data support teams meet critical business objectives focused around higher service level compliance, improved operational efficiency, and more cost-effective delivery of services.
3/1/2012

Tone Software's Voice Management Solution Rated Avaya Compliant
It's still all roses for Tone Software long after Valentine's Day as the provider of voice management software for converged telecommunications and IT infrastructures announced that its ReliaTel VoIP and UC management solution is compliant with key messaging solutions from Avaya, a global provider of business collaboration systems, software and services.
2/29/2012

Voiceserve Heads to Spain to Demo Voice Management Solution
Voice management company Voiceserve has packed its things and headed to Europe this week as the provider of next-gen Internet telephony software and services made a pit stop in Barcelona, Spain, to attend Mobile World Congress.
2/28/2012

Mosaic Telecom Improves Voice Call Quality with Femtocell Solution
Mosaic Telecom recently announced that it has become the first operator to deploy end-to-end femtocell solution from Nokia Siemens which makes it possible for Mosaic Telecom subscribers to benefit from enhanced indoor 3G coverage and enjoy the advantages of high-speed data services and improved voice call quality. The company has deployed the femtocell across the Advanced Wireless Services (AWS) spectrum which functions in the 1710-1755 MHz and 2110-2155 MHz bands.
2/23/2012

Voice Management: AGT's FATHOM Call Quality Product Achieves Milestone Deployment
Applied Global Technologies (AGT), a managed services and UC technology provider for interactive and mobile video conferencing solutions, has a lot to celebrate as February winds down as the company is celebrating a milestone of 10,000 deployed FATHOM HD ports. Mark Cray, vice president for product marketing at AGT, said that FATHOM HD is being used as a critical part of IT project plans and workflows for certifying networks, on-boarding new systems, and the constant monitoring of call quality.
2/21/2012

Converged Communications Company DSP Group Joins Forces with Jungo
DSP Group, Inc., a global provider of wireless chipset solutions for converged communications at home, has recently collaborated with Jungo Ltd, for the development of a home automation and monitoring solution based on DECT Ultra Low Energy technology. An NDS Group company, Jungo is a premier provider of software solutions for home broadband services.
2/15/2012

Voxware Enhances Voice Management Suite for Supply Chain Operations
Voxware provides voice solutions that optimize the entire spectrum of warehouse operations for greater accuracy, productivity and flexibility in supply chain execution. Recently, the company expanded its voice management suite to include VoxPilot, a role-based, action-oriented, and scalable workforce management tool for voice-directed operations. It delivers a new capability that gives logistics executives unprecedented visibility into work as it progresses and gets access to corrective tools when immediate actions are required.
2/13/2012

Voice Management Company Tone Software Makes Big Splash at ITEXPO
Amongst the booth demonstrations, an exciting car giveaway and a plethora of cool company giveaways on the exhibit floor, Telecom Reseller Week made its mark in the busy conference hall at ITEXPO East 2012 in Miami, Fla., last week as well.
2/9/2012

Clarus Shares the Reasons for its Product Success and Increased Revenue in 2011
Clarus announced that it has achieved steady growth for the fiscal year ending December 31, 2011. Clarus specializes in the provision of integrated Voice over IP (VoIP) management software and services needed for Unified Communications.
2/8/2012

Voice Management: Millicorp Releases Latest Calling App which Enhances Call Quality
Millicorp, a provider of communication products, services and applications, announced the latest release of its calling app for iPhone, iPad and iPod Touch, MilliTalk 2.0 - an app that enhances call quality and boasts a better user interface. The company also announced three different calling plans that include free and inexpensive credit for national and international calling, according to company officials.
2/6/2012

Tone Software Ranked High in Customer Satisfaction and Performance Ratings
Communications management company Tone Software announced it has been ranked high in customer satisfaction and performance in Dun & Bradstreet's Open Ratings Evaluation.
2/1/2012

Daum Communications Picks SoliCall to Improve VoIP Voice Quality
Voice quality in VoIP has long been a concern for service providers but with the help of echo cancellation, noise reduction and other such technologies that enhance voice quality, companies can ensure they are able to deliver the desired voice quality to VoIP customers.
1/31/2012

Voice Management Company Tone Software to Explore Opportunities for MSPs in ITEXPO Panel
One company gearing up for the show, taking place from Jan. 31 to Feb. 3, is voice management company Tone Software, a high technology software development firm specializing in global business, telecommunications, and IT infrastructure management solutions.
1/31/2012

Voice Management: Daum Chooses SoliCall for VoIP Noise Reduction
Daum Communications, a Korean Web portal, has announced it has integrated SoliCall, a manufacturer of noise reduction and audio enhancement software, into its VoIP product. SoliCall is a privately-held Israel-based provider of echo cancellation, noise reduction, and voice enhancement software. Daum will use the SoliCall's SDK for its VoIP app, which runs on both Android and iPhone platforms.
1/26/2012

HTC Phone Calls Attention to Importance of Call Quality, Voice Management
Better data speed or better call quality? No matter how many times you ask yourself the question of which you prefer - fast data speed or great call quality - you might never find yourself with a definitive answer. But one thing has come across loud and clear recently: HTC Titan 4G consumers are certainly not happy with the phone's call quality. When the phone was released, the HTC quickly shot up to the top of the fall lineup of handset running Windows Phone 7.5 Mango. It is being touted for its 16GB of storage, SuperLCD display, and 800 by 480 resolution. However, the handset's glowing reviews are stifled by the fact that many feel the phone is plagued with voice call quality issues.
1/23/2012

Voice Management Company Tone Software Takes a Stab at What 2012 Holds
It is probably sensible to wait until a couple weeks of 2012 have gone by to offer predictions as to what the year will hold as one gets a better sense of the industry that way. In that spirit, Tone Software's Amit Kapoor, director of strategic technology at Tone Software, recently shared in a blog post that "it appears that 2012 is starting in a cautiously more optimistic note compared to 2011," adding that the proliferation of unified communications, videoconference, telepresence, cloud and managed services within the enterprise domain "sets up 2012 for continuous growth through quantifiable ROIs and expansion towards the SMB space."
1/19/2012

Voice Management: GL Communications Unveils TDM Protocol Identifier Software
GL Communications, a supplier of test, monitoring, and analysis equipment for TDM, Wireless, IP and VoIP networks, announced the availability of its TDM Protocol Identifier Software, which is designed to identify various protocols carried on T1 or E1 lines. The new software is also capable of detecting protocols such as ISDN, ATM, HDLC, MTP2, LAPD, SS7, PPP, GSM, GSM Abis, TRAU and Frame Relay. The Protocol Identifier Software displays the timeslots and subchannels of the identified protocols applications. Once identified, detailed analysis can be carried out by individual Protocol Analyzers.
1/16/2012

Should you go the VoIP Route? Only if You Consider the Importance of Voice Management
Voice over Internet Protocol (VoIP) phones, desktop and mobile, are popular options for businesses looking to cut communications costs, since they can help get rid of a lot of telephony expenses. This helps companies build a more global presence, among other advantages, such as the ability to make voice calls via a handset from remote locations.
1/11/2012

Research Report: Active Mobile VoIP Subscribers to Triple in 2011
Active mobile VoIP subscriber rates will triple in 2011, growing from nine million in 2010 to 29 million, according to a new NPD In-Stat research report. Experts report that there's been a marked increase in smartphone penetration and the breadth of offerings is also growing. The report also notes that there is a rise in the use of mobile voice over Internet protocol (VoIP
1/9/2012

Tone Software's Voice Management Solution Ensures IT, Communications across Diverse Networks
No matter how complex or diverse your network architecture is, you need something that will ensure that you can have the communications and IT services you need. While you're looking around, you might want to check out Tone Software's ReliaTel solution, which offers what company officials describe as "consolidated, vendor-independent management of disparate IT business systems." California based Tone Software is a high technology software development firm specializing in global business, telecommunications, and IT voice management solutions.
1/4/2012

Voice Management: Call Quality Remains Crucial as Verizon Customers Experience Two-Week Outage
You definitely don't want to admit this to anyone for fear of sounding dramatic, but experiencing poor call quality or, even worse, no phone service can be a true nightmare. From not being able to hear the person on the other end of the call to slow to no Internet service to not being able to make calls, phone service related issues can certainly spell headache. Unfortunately, some Bronx Verizon customers have had that bad taste in their mouth for two weeks now as 150 customers remain without phone and sometimes Internet service more than 14 days after a contractor's mishap severed underground cables. The incident, which took place on Dec. 15, caused 2,500 customers to initially lose service.
1/3/2012

A Look at Where the Voice Management Industry is Headed in 2012
2011 was certainly characterized by the advent of several technologies such as VoIP, SIP and the cloud as well as some controversy surrounding call quality and the lack thereof.
12/29/2011

Computer Support of San Diego Earns Outstanding Rating for VoIP Management
Computer Support of San Diego, a provider of Voice over Internet Protocol (VoIP) and PBX services in San Diego, announced it has received an outstanding rating from its customers in an independent customer satisfaction survey conducted in Fall 2011.
12/27/2011

The Voice Management/Data Speed Debate
It's a question that is being just as hotly debated as "What is more important diet or exercise" and the answer still may not be crystal clear.
12/27/2011

Voice Management Company Tone Software Highlights ReliaTel for VoIP Network Assurance
Voice management company Tone Software is well regarded for its VoIP network assurance products, and company officials recently highlighted some of these products and their advantages. ReliaTel, a solution from Tone Software, is intended to allow businesses to manage the entire VoIP network environment by providing the consolidated management and visibility needed to assure converged voice services are meeting their demands.
12/21/2011

HarQen Symposia Helps Providers Save the Conversation with Voice Management Platform
HarQen, a provider of Intelligent Voice Service, announced the immediate availability of HarQen Symposia to deliver the conference call of the future. Symposia is a cloud-based collaboration offering designed to transform any conversation into an interactive synopsis that lives long after the conference call, meeting, webinar or presentation has ended.
12/19/2011

ReliaTel Quality of Assurance Tool for VoIP Networks Featured by Voice Management Company
"Quality assurance" - one of the nicest two-word combinations in English, no? Conveying the promise of hey, don't worry about it. We'll take care of it. It's especially welcome when it applies to VoIP networks. So much promise in terms of features and cost savings, but all for naught if the network suffers from poor voice quality or voice management, resulting in a negative user experience. Then poof, all the benefits of VoIP, IP telephony and Unified Communications go right out the window.
12/15/2011

Voice Management: SmartRoam Unveils ChatTime Mobile App for Free International Calls, Better Call Quality
SmartRoam, creator of ChatTime, a leading iPhone app for high quality international calls, announced it is now offering free calls between users, the first such development in the industry offering free mobile international calling available to 1.7 billion people in 53 countries. The service doesn't require Wi-Fi or 3G on either end, so it eliminates the dependence on data connections to transmit voice, company officials said. The service enables customers to bridge calls through local networks and carry voice over cellular networks, instead of IP.
12/13/2011

Voice Management: Bluewater Health Looks to Improve Call Quality at Hospital
Officials of Bluewater Health say they've upgraded the telecommunications systems at an Ontario hospital, Petrolia's Charlotte Eleanor Englehart Hospital of Bluewater Health, in an effort to improve call quality and voice management. According to company officials, 130 new VoIP Cisco telephones are being installed and will be operational beginning Dec. 13.
12/7/2011

Voice Management Company Tone Software Looks Back on 2011
From SIP to VoIP to virtualization, one company that remained ahead of all of these technology curves this year was voice management leader Tone Software, a software development firm specializing in global business, telecommunications, and IT infrastructure management solutions.
12/5/2011

GL Communications Makes Available T1 E1 Voice Management Utility Software
GL Communications has announced the availability of its T1 E1 Voice Call Management utility software that provides complete call records for each captured file. Vijay Kulkarni, CEO at GL Communications, said that managing recorded voice calls is essential especially when recording for extended periods of time. He also noted that it is easy to manipulate the recorded voice calls by filtering the calls choosing either called or calling number, length of call etc.
11/28/2011

Tone Software Voice Management Presence Felt in Australia, New Zealand
Never fear, Australia; better connection is a possibility. According to the Eyre Peninsula Tribune recently, in the town of Kimba, South Australia, population 636, Kimba residents have been growing exceedingly frustrated over a lack of reliable phone systems.
11/22/2011

ZCorum Enhances Mobile App with VoIP Diagnostics, Voice Management Capabilities
ZCorum, a provider of broadband Internet and communication solutions to telcos, cable companies, utilities, and municipalities, has added a Voice Tab to its TechVizion app, a mobile app that provides current and historical cable modem diagnostics to technicians in the field. The new Voice Tab in TechVizion app features new diagnostic and call quality scores that help providers troubleshoot voice subscribers who are using an Embedded Multimedia Terminal Adapter (EMTA). The new app works in conjunction with the company's popular Web-based diagnostic software.
11/21/2011

Voice Management Company Explores UC Monitoring, Management in Blog
Since September, voice management company Tone Software has been taking to the Web to dissect some of the most pressing issues surrounding the industry. Amit Kapoor, Tone Software's Director of Strategic Technology Advancement, first took a stab at MOS (Mean Opinon Score) a few weeks ago, then UC operations a few weeks later and, this week, Kapoor has decided to dive into the complexities surrounding UC monitoring and management.
11/15/2011

Voice Management Streamlines Performance on the Converged Network
The converged voice network is a complex environment as it combines unified communications, VoIP and SIP trunking technologies from multiple vendors. To make matters worse, the mix in place today is likely to change in the near future. IT teams must make sure all moving parts within the system work together without breaking the budget, demanding a clear focus on voice management.
11/8/2011

Voice Management: Comptel Announces Next Generation Fulfillment's Strategy
Comptel Corp., a vendor of dynamic operations support system (OSS) software and converged communications, has unveiled its strategy for Next Generation Fulfillment (NGF). "Understanding and aligning with our customers' businesses and intentions has been a key driver in Comptel's NGF strategy," said Antti Koskela, senior vice president, products and solutions at Comptel, adding that the company is focusing on what the future holds for fulfillment, including converged and blended product offerings, catalog-based simplification, real-time awareness, and empowering the open dialogue needed with partners and adjacent providers.
11/7/2011

Voice Management: Tone Software Offers ReliaTel for Unified Communications ROI Improvement
There are unprecedented network challenges and complexities arising the more VoIP and advanced communications such as collaboration, mobility, and Unified Communications evolve, according to officials at Tone Software, a voice management company. Many businesses can't get the desired voice quality, service levels, and anticipated ROI they expect from their convergence investments. Maybe the products and services were a bit oversold, but maybe the technology itself can be upgraded.
11/2/2011

Converged Communications Company Helps Deutsche Telekom Offer CAT-iq 2.0-Compliant Devices to Subscribers
DSP Group, a global provider of wireless chipset solutions for converged communications at home, announced that its cordless chipset solutions now power a CAT-iq 2.0 certified home gateway (HGW) offered by Deutsche Telekom. Deutsche Telekom's upgraded Speedport W723V Type A home gateway enables HD voice quality across a range of handsets. It is one of the first HGWs to receive CAT-iq 2.0 certification from the DECT Forum. The gateway enables providers to offer a host of value-added multi-line, multi-handset services.
10/31/2011

Webinar Offers Tips for Successful Voice Management
Even though cost plays a significant role in today's economy, businesses that turn to technologies like VoIP, SIP and UC must also deal with the considerable complexities that are brought to the operating environment. Voice management company Tone Software recently hosted a TMCnet Webinar "Five Keys to Cut Operational Costs and Boost QoS in Your VoIP, SIP, and UC Environment" to discuss ways to minimize the complexity of convergence throughout the operating environment.
10/25/2011

Consumers to Benefit from Voice Management, Call Quality Services with New Release
For those individuals that are bothered by poor VoIP call quality and would prefer greater voice management, mobile VoIP company Rebtel wants you to know that it has your back.
10/24/2011

Improving VoIP Quality and Voice Management: Where to Start
If you've been put off by VoIP the past couple years, we know why: It wasn't for the cost, it was for the quality and reliability concerns. We get that. "In many cases, gone are the days when using VoIP was like testing walkie-talkies," writes industry observer Nadeem Unuth, who notes "there has been much improvement."
10/21/2011

Voice Management Company Tone Software Explores SNMP and Syslog as UC Management Options
In an effort to further delve into topics pertinent to the voice management and communications technologies industry, Tone Software recently created "The Tone Convergence Community"- an online blog dedicated to discussions about these issues. Recently, Amit Kapoor, Tone Software's Director of Strategic Technology Advancement, posted on the topic of "real-world experiences gathered from operational groups throughout the world," noting that most monitoring and management tools "focus on SNMP and Syslog as the primary means to manage Unified Communications (UC) environments."
10/17/2011

Voice Management Company Tone Software Sheds Light on How to Cut Costs in Upcoming Webinar
Despite the fact that terms like VoIP, SIP and Unified Communications have become common vernacular, there still exists great confusion as to how to make good on expectations for these services, particularly those involving cost reductions and increased productivity.
10/12/2011

Tone Software Offers Voice Management, Monitoring for TDM PBXs, Other Telecom
If you need to monitor and manage TDM PBXs, voice mail servers, you'll probably want to check out what voice management company Tone Software is offering with its ReliaTel platform. The company's ReliaTel's platform is engineered, company officials say, to monitor "all types and sizes of PBXs, CO switches, and associated voice devices from virtually any vendor or manufacturer." This aids in unifying the management of these communications assets.
10/11/2011

How Important is Data Security and Voice Management to Cell Phone Consumers?
According to a recent survey, call quality and appropriate voice management solutions are not the only things on cell phone consumers' minds nowadays; data security is pertinent to them as well.
10/3/2011

Voice Management Company Tone Software Dissects MOS in New Blog
In an effort to further delve into topics pertinent to the voice management and communications technologies industry, Tone Software has created "The Tone Convergence Community"- an online blog dedicated to discussions about these issues. For the first blog, the voice management company took a stab at a pressing question that has gotten a lot of attention over the past few years, "Why is Mean Opinion Score (MOS) so easily dismissed?"
9/28/2011

Voice Management Company Tone Software Readies for Upcoming Webinar
In less than a month, voice management company Tone Software will take to the mic to present a free webinar titled, "Five Keys to Cut Operational Costs and Boost QoS in Your VoIP, SIP, and UC Environment…" Tone Software is a California-based company that specializes in global business, telecommunications, IT infrastructure management, and voice management solutions.
9/26/2011

Voice Management: Enteracloud to Deliver Clearest Calls to Customers
Enteracloud, a provider of San Diego colocation services, will be offering its Internet telephony infrastructure to HostedPBXip.com, a VoIP solutions provider. Leveraging the partnership, HostedPBXip.com's global customers can access to Enteracloud's network routes to cities around the world and to parent company GalaxyVisions' dedicated managed services.
9/20/2011

Common VoIP Problems that can be Detected and Eliminated with Voice Management Solutions
The cost-effective, scalable and flexible nature of VoIP technologies has enticed many enterprises and service providers to migrate away from their legacy communication systems and to make the move to an all IP infrastructure. However, without a robust voice management solution, organizations that transition to VoIP will often encounter reliability and voice quality problems that can mitigate the aforementioned benefits of VoIP.
9/19/2011

Tone Software Talks ReliaTel Voice Performance Management
If you're looking for a graphical view of both granular and aggregated performance metrics and Key Performance Indicators in your VoIP, PBX, IP Voice, and IT network infrastructure, then you'll probably want to check out Tone Software's ReliaTel Performance Dashboard.
9/13/2011

Voice Management: Level 3 Communications Intros Managed Session Border Controller
Level 3 Communications has announced the launch of a new service for enterprise customers, Managed Session Border Controller (SBC).
9/12/2011

Voice Management: Tone Software's Kapoor Explains Two Significant Announcements
In the run-up to this year's International Avaya Users Group global conference in Las Vegas, Tone Software Corporation, a company that supplies network monitoring and management products, was eager to spread the word about two exciting announcements. The first was that Tone's ReliaTel voice management product is compliant with key Internet Protocol telephony tools from Avaya, and the second was that the ReliaTel Management Solution 3.1 Release offers "full support for virtualized environments."
9/8/2011

ColoGuard Signs Deal with IPsmarx Technology for VoIP Server Hosting
Internet telephony is a cheap, highly efficient, reliable, new mode of communication. Considering the current demand and market potential of Internet telephony, ColoGuard, a provider of enterprise colocation services, has extended its presence in Internet telephony by working with VoIP solutions provider, IPsmarx Technology.
9/7/2011

Voice Management: Carousel Industries Attains Enterprise Status in VMware Solution Provider Program
Carousel Industries, a major player in data networking and converged communications, has achieved Enterprise Status in the VMware Solution Provider Program. "We are pleased to have achieved Enterprise Status in VMware's solution provider program," said Philip Magnuszewski, director, data center technologies of Carousel Industries, in a statement.
9/6/2011

VoIP Success Hinges on Two Factors, Voice Management Company Tone Software Explains
"Successfully delivering VoIP communications means holistically managing both VoIP quality and network performance throughout your converged environment." True enough. So say officials of Tone Software's ReliaTel in a recently-produced video presentation. Tone Software - a provider of voice management software - noted how the ReliaTel's feature set is designed to do "just that."
9/1/2011

Advent Software Selects Dimension Data China for Converged Communications
Advent Software, a provider of mission-critical applications to investment management organizations, has selected Dimension Data China to design and build a new converged communications infrastructure that support both traditional on-premise and cloud-based software delivery models. Officials with Dimension Data China said that the company would build a new converged architecture which will offer seamless wired and wireless connectivity and integrate traditional communication tools with new collaboration technologies from any location, using any device and accessing any application throughout the organization.
8/29/2011

ReliaTel Voice Management Protects VoIP Quality
Voice is one of the most powerful tools we have as it allows us to communicate on a variety of different levels. Voice management has been a changing trend within the enterprise as companies search for ways to minimize the cost of supporting voice communications, while also leveraging the latest technologies to drive efficiency. Tone Software is offering a range of solutions to try and help meet this need.
8/25/2011

Voice Management Company Codima Intros Recovery Service for Telecom and Networking Clients
Codima, a company that provides best practice software tools like voice management to help organizations manage their IT networks, announced the launch of a new recovery service for its existing telecom and networking clients. Thanks to this new service, the new and existing clients of the company can sell their working and non-working electronic equipment -- identified as obsolete or surplus -- directly to Codima's recycling division, Codima Green.
8/22/2011

Voice Management Solution ReliaTel Offers Benefits for VoIP Expansion, Answers
Wondering how you can gather intelligence about the performance of your converged voice and data communications? How about what capacity you need now and in the future? These are all valid concerns, especially as VoIP expands in the IT field. Officials at Tone Software, a leading provider of voice management solutions, say that the company can help provide answers to these and other concerns, especially since the product is made with a "range of global and granular performance and capacity metrics across disparate systems and technology silos."
8/17/2011

Voice Management Company CTI Group Reports Financial Results
CTI Group, a provider of telecom billing analysis, call recording and call accounting applications for legacy, VoIP and mobile telephony, announced its revenues for the three and six months ended June 30, 2011, has increased to $4,000,590 and $8,116,956, respectively, as compared to revenues for the three and six months ended June 30, 2010 of $3,578,032 and $7,518,089.
8/15/2011

Study Sheds Light on Tone Software's Voice Management Solution, ReliaTel
A recent case study featuring Tone Software's voice management solution ReliaTel offers some interesting points about voice management. Global Network Operations sells 24/7 managed services for both enterprise and carrier clients throughout North America and Europe. The company maintains Network Operations Centers (NOCs) in both Tampa and London, and manages network operations of voice suppliers and others. Company officials believe that their clients should be able to move away from expensive self-owned and self-maintained network facilities that strain profit margins.
8/11/2011

Voice Management Company Unveils Latest Version of 'Vippie Mobile'
Consumers wanting exceptionally clear, crisp video calling and high definition capabilities may be happy to know that VoiceServe, a software platform provider that delivers next-generation services to Internet Telephony Providers (ITSPs), has released an advanced version of its "Vippie Mobile" by VoipSwitch. VoiceServe's VoipSwitch is a voice management platform licensing solution for resellers.
8/11/2011

Voice Management: Relia Tel Ensures Quality and Service Across Next Gen IP Networks
To ensure quality and service across next generation IP networks, including legacy TDM technologies, Global Network Operations Ltd (GNO), a leading provider of 24 x 7 managed services for both enterprise and carrier clients throughout North America and Europe, adopted Tone Software's ReliaTel voice management solution. It was selected after the managed services provider evaluated two leading network monitoring and management (NMM) systems, both of which fell short of the functional requirements and expectations of GNO, according to company officials.
8/5/2011

Voice as an Application Can Transform Basic Functions of Enterprise
TMNG Global, a provider of professional services to the global communications, digital media, technology, and financial services, released its new report called "The Renaissance of Voice: From Telephony to High Value Applications," which revealed that "voice as an application" has the potential to transform the basic functions of enterprises.
8/2/2011

Voice Management: Vodafone Iceland Picks CTI Groups's SmartRecord
Telecom solutions provider Vodafone Iceland has selected CTI Group (Holdings) Inc.'s SmartRecord carrier-grade call recording solution as its hosted call recording solution. With SmartRecord, Vodafone Iceland is now able to record telephone conversations on its next generation IP multimedia BroadSoft BroadWorks voice platform. Company officials said that this is helping their customers meet regulatory, quality management and legal demands.
8/1/2011

Voice Management: Three Ways to Zero in on VoIP Call Quality
A recent Tech News World article by Amit Kapoor, director of strategic technology advancement at voice management leader Tone Software, shows how to tackle VoIP quality issues in your converged voice environment by finding the "weakest link" in the VoIP chain.
7/26/2011

Tone Software's Kapoor Discusses Maintaining VoIP Quality
Recently, industry observer Carl Weinschenk spoke with Amit Kapoor, Tone Software's director of strategic technology advancement, about IP network voice capabilities and how assessing facilitates proper planning and ongoing testing improves and maintains network performance.
7/25/2011

Voice Management in ReliaTel Optimizes Your Voice Channels
As important as communications is to the overall success of your business, so is the way that you manage your voice channels. Customers still want to talk to your employees and representatives, even if you offer self-service channels. Be sure you have the right voice management platforms in place.
7/19/2011

Considerations to Find the Right Voice Management Platform
Last year Paul Wiggins, the ReliaTel Convergence Technology Manager at Tone Software, wrote about what he believes to be four key steps to selecting a voice communications management platform. Specifically, he addressed what he sees as the criteria enterprises should use to identify the platform that supports their environment today "and in the future."
7/18/2011

Voice Management: Companies Announce Latest VoIP Ventures
With customer satisfaction the No. 1 priority for Sauna Works, the company has decided to transition to VoIP with Virtual PBX in an effort to allow employees to stay in constant communication with customers through VoIP, mobile and landline phones.
7/12/2011

Proteus7 Customers Respond Positively to Multi-Switch, Multi-Communication Reporting
CTI Group (Holdings) Inc., a developer of telecommunications solutions for fixed, mobile and converged communications, has released Proteus 7 SP1, an upgrade to its fully scalable hosted or premised-based call accounting solution for mobile, VoIP and PBX telephony systems. Officials with CTI Group said that Proteus 7 now includes the full support for extension mobility, in addition to audio, audio conference, video, video conferencing, mobile and IM.
7/11/2011

ReliaTel Voice Management Product Designed to Handle Convergence Issues
Recently Tone Software, which sells voice management products, put together an interesting video titled "Success In A Converging World: Critical Steps to Managing VoIP and Your Entire Convergence Life Cycle." The subject of the presentation should be fairly evident, and the video does a good job on what it sets out to cover. "Convergence" isn't just a whiteboard term anymore, it's a network reality. So the issues surrounding integrating VoIP with convergence technologies are now real-world concerns.
7/8/2011

Voice Management: Voiceserve Reports Full Year, Fourth Quarter Fiscal 2011 Financial Results
VoiceServe, a next-generation Internet Telephony software and service provider and voice management provider, has reported revenue for fiscal 2011 of $4.4 million, an increase of approximately 33 percent compared to $3.3 million for the prior fiscal year. The company recently reported financial results for its full year and fourth quarter fiscal year ended March 31, 2011.
7/6/2011

Voice Management: BT, Tone Software Spread the Word about New Offerings
BT, one of the world's leading providers of communications solutions and services, is spreading the word about its converged communications platform that is now available in the United States - BT Onevoice with support for Microsoft Lync 2010.
6/27/2011

Voice Management Leader Tone Software Talks Quality of Service Assurance
You want all the promised benefits of VoIP, IP Telephony, and Unified Communications. Of course you do - that's what they're there for, after all. But you're probably losing whatever benefits you're gaining if your VoIP network has poor voice quality and negative user experiences. Users don't care about what you're using and how well it's doing for you if it gives them a bad experience.
6/27/2011

CCS Teams with Allworx to Extend VoIP Offerings
Clare Computer Solutions (CCS), one of the premier IT service providers in Northern California, has expanded its capabilities with the addition Allworx, a vendor partner providing businesses with VoIP solutions. Allworx is a wholly owned subsidiary of PAETEC Holding Corp. In addition to Allworx, CCS is a major partner with industry-leading technology providers, including Microsoft, Cisco, VMWare, Citrix and Hewlett-Packard "We're excited about the partnership with Allworx," said Brad Mendonsa, CEO of Clare Computer Solutions, in a statement.
6/21/2011

Voice Management Leaders Talks the Importance of End-to-End Visibility for VoIP and UC
According to a recent editorial written by Amit Kapoor, director of ReliaTel Technology at Tone Software, the average converged business communications environment today is likely a mix of VoIP, unified communications and SIP trunking technologies from a variety of suppliers. This mix, however, is likely to continue to evolve. Imagine what this means for IT teams, to make sure all these parts work together and that the best voice management and quality are still guaranteed. As Kapoor sees it, operation teams need two things to manage this challenge: visibility and metrics.
6/20/2011

Voice Management Leader Tone Software Introduces Latest Offering
Voice management leader Tone Software has made its DYNA-STEP(TM) Dynamic STEPLIB and ISPF Library Management Solution 3.0 Release, a release that features new ISPF application to control allocations and concatenations, immediately available.
6/15/2011

Tone's Voice Management Software Ensures VoIP Quality of Service Across Enterprise
With the widespread proliferation of VoIP communications across networks around the world, SIP trunking is gaining momentum in the corporate telephony world because of its cost among other reasons. Consequently, SIP technology is becoming a foundation for deploying and implementing unified communications, mobility, collaboration and telepresence. Furthermore, SIP trunks are often justified based on expected cost-savings for enterprises. As a result, effectively testing and managing SIP trunks is imperative to ensure quality service and the expected financial ROI.
6/14/2011

VoIP Test Solutions: Looking into the SIP Trunk
Tone Software Corp. is one such solution provider. The company earlier this year came out with SIP management through its ReliaTel VoIP QoS and Converged Infrastructure Management software.
6/10/2011

CA Technologies Tackles Voice Management Issues
You might have noticed the increasing migration of communications networks from traditional time-division multiplexing platforms to Internet Protocol systems. Yes IP communications can save you money and yes they let you hook up more cool apps and other stuff to your system. But, they also add another layer of complexity to what is no doubt an already overburdened IT departments - not to mention an unwelcome bump to your IT expenses.
6/6/2011

Voice Management: VoIP Company Introduces new Hosted Service
Wireline operators wishing to provide fixed mobile convergence (FMC) services immediately, inexpensively and on any network got their wish when CounterPath Corporation announced its CounterPath Network Convergence Gateway (NCG) Exchange, a new hosted service.
6/2/2011

Voice Management Company Celebrates Successful Conference
Voice management leader Tone Software had a busy few days leading up to the Memorial Day weekend, replete with lectures, demos and client meetings.
6/1/2011

Voice Management: ReliaTel VoIP Management Solution Compliant with Avaya Aura Communication Manager 6.0
Tone Software's ReliaTel VoIP Management solution, which manages VoIP call quality and the underlying converge network infrastructure, just got another bragging right when it was recognized as being with key Internet Protocol (IP) telephony solutions from Avaya, a global leader in business collaboration systems, software and services.
5/23/2011

Voice Management Leader Tone Software Readies for IAUG
Tone Software Corporation, a leader in voice management software, will not only be an eager guest at the upcoming IAUG Global Conference, held from May 22-26 at Caesars Palace in Las Vegas, but it will also be an active participant.
5/18/2011

What is Voice Management?
The task of managing a voice network has become more complex even though the introduction of VoIP technology has paved the way for improved voice quality, cost-efficiency and simplified processes. Now more than ever it is imperative that businesses pay attention to voice management to guarantee that their voice technologies deliver reliability, high quality, and outstanding service levels. These voice management services can play a big part in supporting business goals.
5/17/2011

Voice Management: ReliaTel VoIP QoS Management Solution Delivers Support for Virtualized Deployment
Leading provider of voice management and network monitoring solutions Tone Software Corporation has announced the immediate availability of its ReliaTel Management Solution 3.1 release featuring full support for virtualized environments. ReliaTel now supports virtualized deployment of the ReliaTel application to monitor and analyze VoIP quality, manage network performance, and ensure communications service levels throughout converged environments - regardless of their technology mix, according to company officials.
5/10/2011

Tone Software Gears up for IAUG Global Conference
For the past five years, Tone Software - a leading provider of voice management and global business solutions -has looked forward to the IAUG Global Conference, an event sponsored by the International Avaya Users Group (IAUG), and this year is no exception.
5/4/2011

Voice Management Solutions Provider Helps AdvanTel
It's always nice when your business partners succeed, right? Yes - especially when it's because of you. Tone Software, a software development firm specializing in voice management, telecommunications, and IT infrastructure management solutions, has a good story of how it helped San Jose-based AdvanTel Networks improve its customer service.
4/29/2011

Tone Software Voice Management Solutions Tackle Poor Call Quality
Name one of the most prevalent issues in VoIP environments today and probably the first thought that ran through your mind was poor call quality. But you can stop kicking your server. According to officials at Tone Software, a software development firm specializing in voice management, telecommunications, and IT infrastructure management solutions, 60 percent of VoIP quality problems have nothing to do with the VoIP call server. As a result, voice management support teams often "struggle to identify and address the right quality problems," Tone Software officials say.
4/29/2011

VoIP for Small Business: Dispelling Myths, Being Honest About Shortcomings
If you thought you had to rip out all your existing company telephone equipment and go on a spending spree to get VoIP, well, good news: You don't.
4/14/2011

Voice Management Solutions Provider Tone Software Partners with Enterprise Connect to Present Webinar
Voice Management Solutions Provider Tone Software is partnering with Enterprise Connect to present a webinar on "SIP to Softphones: Using End-to-End Management to Drive Convergence ROI," scheduled for Wednesday, April 13, 2011, at 11 a.m. PDT / 2 p.m. EDT.
4/6/2011

FCC Considers Petition that Could Impact VoIP Peering Rules
Four weeks from today is the deadline set by the Federal Communications Commission to receive comments about how it should regulate VoIP peering.
4/1/2011

Tone's ReliaTel Operational Knowledge Base Eases Converged Network Support Burden
As today's enterprises roll in advanced technologies for SIP, Unified Communications, collaboration, and mobility, the converged network core becomes increasingly complex and difficult to support.
3/22/2011

Voice Management: Tone's Four Major Components to ReliaTel
Tone Software Corporation, a global provider of comprehensive network monitoring and management solutions for converged telecommunications and IT infrastructures, offers its four major components to its ReliaTel product.
3/14/2011

Elsys' 64 Channel Transient Recorder System Deployed by TraNET EPC
Elsys Instruments, a leading manufacturer of custom and standard, fast, high-precision data acquisition systems, has recently announced that its 64 Channel Transient Recorder System has been deployed by TraNET EPC. Elsys' latest addition is a fully transient recorder system that provides up to 64 channels in one system, which combines high channel density with high precision measurements. Scaling up to 64 channels enables the use of TraNET EPC in a wide range of industrial and scientific applications.
3/14/2011

Tone Software Implements SIP Management in ReliaTel VoIP QoS Management Solution
Tone Software, a provider of network monitoring and management solutions for converged telecommunications and IT infrastructures, announced the immediate availability of Session Initiation Protocol (SIP) management for converged Voice over Internet Protocol (VoIP) environments.
3/11/2011

Tone Software Reveals Holistic Management Approach as Key to Leveraging Maximum VoIP Performance in Complex Converged Environments
Networks are the backbone and Achilles heel for VoIP communications, presenting a challenging set of circumstances. The core issue is data versus voice. Data traversing today's networks are forgiving of such things as latency, delay and packet loss. Not so with voice. Voice requires clear, noiseless call quality without interruption or interference, and these same common network conditions can seriously degrade VoIP quality and performance.
3/1/2011

Voice Management a Key Focus at Enterprise Connect 2011
Communications is an important part of our everyday lives. In the business world, optimal communications are essential to ensure quality interactions and protected business opportunities. With so much at stake, it is imperative that voice management take priority within the enterprise or SMB. For those interested in the latest announcements in this space, Enterprise Connect provides the perfect platform.
2/24/2011

Voice Management: Skype Looks to Grow in Places Smartphone Use is Less Common
Voice Management and software applications company Skype, has its eyes set on developing markets for its mobile business as it seeks to grow its presence in places where smartphone use is less common.
2/17/2011

Global Voice Group to Deliver Five Cyber Centers in Ghana by Q1 2011
Global Voice Group S.A., in partnership with the Guinean Post and Telecommunications Regulatory Agency (ARPT), recently announced its commitment to fund, build and equip five cyber centers in Guinea by the end of the first quarter of 2011.
2/10/2011

Tone ReliaTel Delivers Comprehensive SIP Management for Converged VoIP Environments
Tone Software Corporation, provider of comprehensive network monitoring and management solutions for converged telecommunications and IT infrastructures, today announced the immediate availability of SIP management through its ReliaTel VoIP quality of service (QoS) and Converged Infrastructure Management software.
2/8/2011

Datapoint Launches Managed Services Portfolio to Improve Call Center Voice and Data Quality
Datapoint, a vendor of communication systems, has launched its Managed Services portfolio, billed by company officials as a product to help call centers "better manage voice and data as well as tackle poor voice quality in the call center."
2/2/2011

Voice Management: Google Voice Number Porting is a Go
According to a recent report, there is great news for all Google Voice users-Google is finally offering Google Voice, giving users the ability to use an existing mobile or home phone number with the online calling service.
1/25/2011

Butler Memorial Implements Location-Based Tracking Technology Over VoIP
A 330,000 square-foot-hospital is a large enough facility to demand the use of technology to keep track of certain assets. Butler Health System constructed such a facility in Butler Memorial and examined real-time location systems (RTLS) to determine how best to keep track of the location of surgical patients so that information could be shared with staff and visiting family members.
1/21/2011

Boosting VoIP Quality and Converged Network Service Levels in Five Critical Steps
As businesses today embrace converged communications, the need to manage voice over IP (VoIP) quality of service (QoS) and converged network performance has become crucial; however, finding and solving the true cause of VoIP quality and service issues can be frustrating and elusive.
1/13/2011

Can VoIP Software Provider Skype Live up to the Hype?
The excitement was intoxicating as I signed in to hear and watch Skype's keynote speech at the 2011 Consumer Electronics Show in Las Vegas streaming live. How could it not be? The live chat was filled with anticipation as one viewer commented, "I've been waiting for this all week." Viewing numbers rapidly increased - 234 … 238 … 263… - and then, nothing. About ten minutes past the scheduled airing time, rumblings began via Facebook, Twitter and live chat: Skype is having difficulty with VoIP, ironic.
1/6/2011

Telcentris Offers White Label Managed Wholesale VoIP Platform
Telcentris, a vendor of cloud communications products, has announced the availability of its white label product, which company officials describe as "an end-to-end managed wholesale VoIP enablement platform that offers customers a complete suite of services and robust back-end infrastructure."
12/20/2010

You Are the Weakest VoIP Link. Goodbye.
Amit Kapoor wrote a piece on how to use voice management to find the weakest link in your VoIP chain. Director of Strategic Technology Advancement at Tone Software, Kapoor noted that finding and solving "the true cause of VoIP quality and service issues can be frustrating and elusive." Obviously this is a man speaking from experience.
12/14/2010

Tone Software Offers ReliaTel Turnkey Delivery Option for Voice Management
Tone Software Corporation, a provider network monitoring and voice management solutions for converged telecommunications and IT infrastructures, revealed the Turnkey delivery option for its ReliaTel VoIP quality of service (QoS) and Converged Infrastructure Management software.
12/14/2010

Voice Management: US Department of Justice Awards Hill Associates with Task Order
Hill Associates Corporation won a task order from the U.S. Department of Justice to provide IT consulting services in support of enterprise network and application services operated by the DOJ Office of the Chief Information Officer. The task order is valued at approximately $20 million over five years if all option periods are exercised by DOJ.
12/9/2010

Voice Management Solutions Enable Greater Visibility and Control Over Converged VoIP Systems
In an effort to implement a converged communications network, many enterprises have decided to ditch their legacy phone systems and embrace VoIP technologies, which have come to be known as more efficient, flexible and cost-effective alternatives to traditional landline connections.
12/1/2010

Report: Diversification, Mobile Services Key to Successful VoIP Providers
What does it take to run a successful VoIP services company? That depends on a number of factors, including what type of customer is sought. If the goal is to establish a loyal consumer clientele, diversification is key.
11/28/2010

Dealing with VoIP Quality Issues: Don't Just Start Changing Settings
We suppose it would be fair to say VoIP has been a net plus for the telecommunications industry. As industry observer James Waldrop notes, "Consumers have used services such as Vonage and Skype to lower telephone bills and connect with loved ones around the world. Businesses have reaped far greater benefits from VoIP when they have installed IP-enabled telephone systems and hosted PBX services."
11/18/2010

UC Infrastructure Market Will Reach $4.8 Billion by 2015: ABI Research
VoIP technologies are part of enterprise communications products and services that include fixed mobile convergence (FMC), contact center, IP/TDM PBX, messaging, and conferencing and collaboration.
11/3/2010

Voice Management: How to Succeed with VoIP Quality
The webinar highlighted ways to ensure VoIP call quality and service levels consistently meet expectations and business objectives, as well as how to close "management gaps" that can endanger VoIP quality and service levels.
10/29/2010

TMC and Tone Software to Present a Webinar, 'Six Critical Steps to Boost VoIP Quality & Converged Network Service Levels…'
NORWALK, CT (October 19, 2010) -- Technology Marketing Corporation (TMC), a global, integrated media company helping clients build communities in print, in person and online, and Tone Software announced today a partnership to present a Webinar, "Six Critical Steps to Boost VoIP Quality & Converged Network Service Levels…" on Tuesday, October 26, 2010 2:00 PM EDT / 11:00 AM PDT.
10/19/2010

Voice Management: How to Boost VoIP Quality
Finding and resolving call quality issues becomes more complicated as networks converge because problems with calls usually stem from the underlying network infrastructure, capacity, and traffic levels occurring at the time of degradation.
10/15/2010

Voice Management Solutions Provider Tone Software Releases ReliaTel Management 3.0
Tone Software Corporation, which sells network monitoring and management products for telecom and IT, has announced availability of its ReliaTel Management Solution 3.0 Release, with what company officials say is "full integration of VoIP quality of service (QoS), converged network infrastructure management and voice service assurance for converged environments."
10/14/2010

Free Webinar Offers Steps to Better Voice Management, VoIP Quality
Both VoIP quality of service and converged network performance are critical to success as a number of issues that arise with VoIP calls relate problems with the complex underlying network infrastructure, capacity and traffic levels occurring at the time of quality degradation.
9/28/2010

Tone Software Enhances Voice Management, Releases Version 3.0 of ReliaTel
Officials with Tone Software said that by implementing the 3.0 Release, its enterprise and managed service provider "MSP" customers can proactively manage both VoIP call quality and the underlying converged network infrastructure in a holistic manner, providing their VoIP, network and IT support teams with the answers and capabilities needed to effectively assure VoIP call quality and service levels that consistently support and drive the business.
9/21/2010

Tone Releases ReliaTel Version 3.0 with Integrated VoIP QoS Management
Tone Software Corporation has immediate availability of its ReliaTel Management Solution 3.0. It features full integration of VoIP quality of service (QoS), converged network infrastructure management and voice service assurance for converged environments.
9/14/2010

Australian Defense Department to Provide VoIP-enabled PCs to Troops
The defense department of Australia is going to enable its troops to make VoIP calls to their friends and family. The personnel deployed in foreign countries or patrolling Australia's border will soon be able to access VoIP via a Wi-Fi-enabled PC. The website claims to obtain some defense documents on the project that reveal that the defense department has taken the new initiative as a step to boost the morale of the Australian troops.
9/9/2010

Tone Software's ReliaTel to Take Part at Enterprise Connect in Orlando
Tone Software's ReliaTel will be taking part at Enterprise Connect in Orlando, Fla., between Feb. 28 and March 3, 2011. The exhibition, including the voice management provider, will be held in the Gaylord Palms Resort and Convention Center.
9/4/2010

AT&T is Working at Improving Wireless Voice Quality, as Businesses are Demanding More from Networks
AT&T CEO Randall Stephenson says his company is greatly improving its call quality.
8/28/2010

How to Get Faster ROI and Better Performance from Your VoIP Implementation
OK so you're small to medium-sized business and you're ready to make the jump from traditional phone service to VoIP. Next, your new network is tested for readiness, your new VoIP phone system is installed, and now all there is to do is sit back and reap the benefits a converged network brings - such as lower communications costs and increased employee productivity through advanced feature sets - right?
8/21/2010

Tone Software Announces CeDimension Italia Partnership
Tone Software Corporation, which sells monitoring and management products for telecoms and IT, has announced a distribution and reseller partnership with CeDimension Italia.
8/10/2010

Successful Voice Management for Converged Networks: Free Webinar
To help companies learn about the ways they can cut VoIP operational costs and boost ROI, the company recently sponsored a TMC Webinar event.
8/4/2010

Boosting ROI for VoIP to be Discussed in Upcoming Webinar
A Webinar scheduled for Tuesday, July 27th, "Five Steps to Cut VoIP Operational Support Costs and Boost VoIP ROI," will feature TMC's very own Stefania Viscusi, our in-house VoIP maven.
7/26/2010

Tone Software Corporation and TMC have Partnered for a Webinar: "Five Steps to Cut VoIP Operational Support Costs and Boost VoIP ROI…"
Technology Marketing Corporation "TMC," a global, integrated media company, and TONE Software have announced a partnership to deliver a Webinar event, "Five Steps to Cut VoIP Operational Support Costs and Boost VoIP ROI... " on July 27, 2010 at 2:00pm ET/ 11:00am PT.
7/22/2010

Microsoft Certified Partner LAN Systems Partners with Comcast
The partnership began as a pilot program between Microsoft and Comcast after Comcast was selected as a 2009 Microsoft Worldwide Partner Conference Awards winner in Communications Sector Partner of the Year. With the success of the test program, Microsoft conducted search and selection to bring the offer to partner with Comcast to its partners in the metro Atlanta market.
7/16/2010

VocalTec's suite of VoIP Products to Enhance Telephony Services in Brazil
replacing its existing telephony solution with VocalTec's Essentra BAX VoIP Application Server, Junta Telecom will be bringing the latest in enterprise IP telephony service to its subscribers. In conjunction with VocalTec's Essentra CX and Essentra EX solutions, Junto Telecom will also be optimizing its IP-to-PSTN and IP-to-IP interconnection services
7/9/2010

Webinar Helps Attendees Learn How to Maximize VoIP ROI
Those attending the webinar will learn why they must integrate operational methodologies across voice, data and IP network domains; how to cut operational costs of VoIP and converged voice services; keys to ensure your VoIP call quality and service levels won't disappoint corporate stakeholders; how to equip existing staff to handle increasingly complex VoIP network support load; and steps to ensure your voice operations can drive the desired VoIP ROI.
6/29/2010

Free Webinar Unlocks VoIP ROI Secrets
Most analysts say the payback for VoIP deployments typically ranges from four to 19 months. Of course that's without VoIP quality problems overwhelming operational support teams. When that happens, and VoIP service levels disappoint corporate stakeholders, you can forget about the ROI.
6/23/2010

ReliaTel Monitoring and Management Allows AdvanTel to Drive Value Through Efficiency
The existing system would perform periodic polling of managed devices for alarms and then faxed this information to AdvanTel engineers. This process proved to be inefficient and delayed notification, extended response times and negatively impacted maintenance service agreements.
6/16/2010

ReliaTel Monitoring and Management Solution Delivers Optimal Control
Consumers today have been clued into the expansive services available that go beyond mere data and voice services. In the commercial sector, businesses are demanding more and more from their networks and the infrastructure must be able to handle such demands or risk failures that can slow processes and increase customer churn.
6/9/2010

Cavium Demos Multi-Media Home Technologies based on PureVu, ECONA, OCTEON Processor Families
Company officials said that PureVu video processor-based demonstrations include PC-to-TV with Internet content; multi-room PC gaming; and all-in-one (AIO) PC with wireless display.
6/4/2010

Router Market Experiences Explosive Growth: Research
One of the largest and fastest growth areas also included IP Mobile backhaul according to the report. This market segment posted numbers in the first quarter which exceeded the spending for the entire previous year. Apart from video, Data Center and Managed Servicers were also strong market drivers in 1Q 2010.
5/25/2010

Combest Finds ReliaTel to be the Right Fit
ReliaTel, Combest officials say, satisfied the company's requirements of being able to monitor multi-vendor networks as well as provide the flexibility to scale to meet the changing needs of Combest's rapidly-growing customer base.
5/21/2010

Tone Software Partner Receives Certification by JITC
Tone Software has announced that its partner Unique Communication Solutions received certification by the Joint Interoperability Test Command "JITC" division of the U.S. Defense Information Systems Agency "DISA."
5/11/2010

Tone Software Q&A: ReliaTel Updates and a Look Back at InAAU
I took some time to chat with Amit Kapoor, director of Strategic Technology Advancement for Tone Software about the company's latest release and their recent participation at the Avaya-Nortel Global Connect user conference that concluded recently.
5/3/2010

Tone Software Talks About VoIP Monitoring Importance
She asked him how proactive quality control management can ensure that overall VoIP service levels are met. Wiggins said that in-depth management is a big piece of ensuring service levels.
4/30/2010

Tone Software Discusses ReliaTel Streamline's Monitoring, Management Capabilities
Recently, TMC's Stefania Viscusi held a podcast session with Paul Wiggins, convergence technology manager at Tone Software, a provider of network monitoring and management products for converged telecommunications and IP infrastructures.
4/19/2010

Tone Software to Demo ReliaTel-Streamline 2.6 Platform
Voice management solutions provider Tone Software has announced it will demonstrate its recently announced ReliaTel-Streamline Management Solution 2.6 release which includes "Operational Knowledge Base" at the 2010 International Alliance of Avaya Users "InAAU" Conference.
4/15/2010

VoIP Week in Review: New Products Offer Greater Flexibility and Performance
Welcome to the latest edition of TMCnet's VoIP Week in Review featuring this week's top headlines in the VoIP industry.
4/9/2010

Reliability, Quality 'Mandatory' for VoIP ROI, Tone Software Exec Says
As the market segment for managed service providers grows, Viscusi asked Wiggins, "what role does reliability and high quality of service play when it comes to remaining ahead of the competition?"
4/1/2010

Voice Management Provider Demos New ReliaTel-Streamline 2.6 Platform at VoiceCon
Tone's ReliaTel and Streamline solutions provide managed service providers, value added resellers and enterprises with a unified solution for managing and monitoring their entire converged voice communications infrastructure, supporting the industry's leading devices, networks and environments from multiple vendors on multiple platforms, the company said.
3/22/2010

Voice Management Webinar Reveals How to Ensure Continuous Quality
A recent TMC Webinar, "Managing Convergence: Five Keys to Bullet-Proofing Your Converging Voice and Data Network," sponsored by Tone Software, uncovered how organizations can cost-effectively ensure their converged networks are continuously optimized for performance.
3/15/2010

Voice Management Provider Enhances ReliaTel-Streamline with Operational Knowledge Base
ReliaTel-Streamline Operational Knowledge Base provides critical expertise directly relevant to resolving faults, performance and call quality issues across multiple manufacturers' voice technologies - including manufacturer-suggested resolution actions and the installation-specific knowledge of senior technicians- all delivered within the dynamic Knowledge Base portal.
3/8/2010

TMCnet and Tone Software Partner for Webinar: 'Managing Convergence'
Technology Marketing Corporation (TMC), a global integrated media company, and Tone Software have announced a partnership to deliver a Webinar event, "Managing Convergence: Five Keys to Bullet-Proofing Your Converging Voice and Data Network."
3/1/2010

Voice Management Feature: Sustainability Goes Beyond Day Two of VoIP
When people hear "sustaining," they probably imagine what's required on Day Two of a convergence implementation," he noted, "which is the ongoing management of VoIP."
2/25/2010

Free Webinar to Explain How Companies Can Avoid 'Convergence Landmines'
Upgrading a corporate network to support VoIP and/or unified communications can be a complex, time-consuming and costly endeavor. What's more, it can radically increase the strain on internal IT departments, which must constantly monitor and troubleshoot these converged networks in order to maintain voice quality and overall network performance after they are implemented.
2/24/2010

Tone Software Hosts Free Webinar on Voice Management Tips
To help managers, CIOs, and voice network teams get the straight facts on how to bullet-proof a voice and data environment while avoiding common convergence problems, Tone Software is hosting a free Webinar Thursday, March 11 at 2pm ET.
2/18/2010

Outsource Voice Management for Improved Stability and Quality of Converged Network Services
With the company's ReliaTel and Streamline solutions, voice quality management and service level assurance is provided to the diverse, converging communications infrastructures of both enterprises and managed service providers.
2/11/2010

Vectra to Resell Tone's ReliaTel-Streamline Solution in the Asia-Pacific Market
Officials with Tone Software say their ReliaTel-Streamline solutions for managing and monitoring converged voice communications and IT infrastructures will now be resold to Vectra's financial, retail and government clients in Australia, New Zealand and Southeast Asia.
2/1/2010

ReliaTel Smoothes Pathway from Nortel to Avaya Resellers
By using ReliaTel-Streamline TONE says Avaya Business Partners could easily expand their services to manage clients with Nortel voice networks as well as clients with Avaya voice networks. In addition, Avaya BPs that deliver managed services to clients with Nortel voice networks have a great opportunity to upsell those Nortel clients to the latest and greatest Avaya equipment and technologies - either now or in the future.
1/8/2010

Voice Management Provider Highlights Company's Successes in 2009
With the economic pressures of 2009, including budget cuts and staff reductions felt in businesses across the world, Managed Service Providers or "MSPs" gained attention from businesses looking for a service offering that effectively managed the depth and breadth of enterprise communications networks.
12/22/2009

Voice Management Feature: Service Provider Network Assessments
For Managed Service providers, having the ability to assess a client's network is essential. Whether it be an initial VoIP deployment or an expansion of an existing deployment, it's vital to know how the client's network will handle the additional load of VoIP call traffic - and whether the network will be capable of maintaining good VoIP call quality.
12/14/2009

How to Meet Voice Management Expectations
The combination of managing both in-depth VoIP quality analytics, and overall converged voice network availability and service levels empowers network support teams to find voice issues in real time, and rapidly resolve them - often before users are impacted.
12/3/2009

Voice Management Feature: The Managed Services Opportunity is Compelling
Tone Streamline VoIP QoS Management enables service providers to offer a complete convergence life cycle solution - from VoIP pre-network assessments to prepare for VoIP deployment, through comprehensive VoIP call quality and service level management.
11/17/2009

Solving Challenges in Voice Management Part V: Effective Knowledge Base Solutions Necessary for Support Staff Success
When convergence permeates an enterprise, the existing support staff is challenged to expand beyond their core knowledge boundaries and, are faced with the daunting tasks of successfully supporting new voice technologies while also delivering necessary voice service levels.
11/13/2009

Solving Challenges in Voice Management Part IV: Bullet-Proofing Your Voice and Data Environment
The need to manage costs is more important than ever today as service providers move through a highly competitive communications market. Choosing the right management solution is vital for the future success of the network operating center and can significantly reduce overhead costs while also increasing revenue advantages – if correctly implemented.
11/2/2009

Free Webinar Explains How Convergence Management Services Can be a Game Changer for MSPs
During the recent free webinar, "Managing Convergence: Five Ways MSPs Can Increase Service Revenues," presented Oct. 21, Amit Kapoor, director of strategic technology advancement, Tone Software Corporation, and Paul Wiggins, convergence technology manager, Tone Software Corporation, discussed how MSPs can deliver competitive converged voice management services that lower overhead costs, increase profits, delight clients, and grow the business.
10/26/2009

MSPs to Benefit from Converged Voice Management Tips
Due to an increasingly competitive communications marketplace, the need for quality cutting edge services is on the rise. This includes an increasing demand for workforce mobility, UC and collaboration services.
10/14/2009

Solving Challenges in Voice Management Part III: Building a Robust, Flexible Management Platform
To prevent businesses from falling victim to these challenges, it is important that they employ a unified and flexible management platform that supports the overall communications infrastructure regardless of the devices and technologies being used today, or those the business selects to use in the future.
10/6/2009

Free Webinar Provides MSPs with Converged Voice Management Tips
Managed service providers or "MSPs" are particularly tasked with delivering services that can remotely manage their client's converged voice and data networks.
9/28/2009

Solving Challenges in Voice Management Part II: Unifying Operational and Support Methodologies
With more businesses adopting IP technologies today, including new voice and data solutions, the complexity of managing these many times mixed vendor offerings has created the need for improved, unified management of the communications infrastructure.
9/22/2009

Solving Challenges in Voice Management, Part I: Non-Proprietary, Comprehensive Solutions
Anaheim, Calif.-based Tone Software Corporation understands that the adoption of converged IP voice technologies increases the complexity of the underlying communications infrastructure, and that managing a converging environment of mixed IP, TDM, and multiple vendor equipment is frustrating and challenging.
8/31/2009

Voice Management: ReliaTel-Streamline Partner Plus Program
As an Anaheim, Calif.-based global provider of end-to-end monitoring and management solutions for converged telecommunications and IT infrastructures, Tone Software announced recently the launch of its ReliaTel-Streamline Partner Plus Program, providing managed service providers, integrators, value added resellers and channel partners with strategic sales, marketing and engineering support.
8/7/2009

Tone Software Partners with Crytycal Services Management for Streamline IP Voice Analytics and Management Solution
Tone Software, the Anaheim, Cali.-based global provider of end-to-end monitoring and management solutions for converged telecommunications and IT infrastructures, announced recently a distribution and reseller partnership with Crytycal Service Management (CSM), a monitoring service provider in the telecommunications industry with specific expertise in critical event and remote remedial monitoring, as well as proactive network infrastructure support.
7/22/2009

ReliaTel Voice Management Solution: Interview
Tone Software is known for its ReliaTel voice management solution that spans a wide variety of voice devices, networks, and environments to ensure top voice service levels across the entire TDM-PBX and IP-based voice communications infrastructure. Multi-platform distributed voice environments have always been difficult and/or expensive to manage by IT or even telecom-centric corporate departments, typically because of the need for a global, platform-agnostic solution to manage their large quantity of dissimilar equipment.
7/20/2009

Tone Software Intros ReliaTel-Streamline Partner Plus Program for MSP
Tone Software Corporation, announced today the launch of its ReliaTel-Streamline Partner Plus Program, providing managed service providers (MSPs), integrators, value added resellers (VARs) and channel partners with strategic sales, marketing and engineering support.
6/30/2009

ReliaTel: A Complete Self-Maintenance Solution
For companies looking to efficiently self-maintain their voice systems and reduce voice system maintenance costs while improving overall service levels should look into the Tone Software's ReliaTel Voice Management Solution.
6/23/2009

ReliaTel Voice Management, Alarm Management and Automated Notification
Within a PBX, VoIP or IP Telephony system, monitoring the constant stream of data going in and out can be daunting for a single team to manage. That's why those at Tone Software developed ReliaTel.
6/16/2009

Frost & Sullivan Shares Insight on World Enterprise IP Telephony Endpoint Markets
While the current economic slump continues, the global enterprise IP telephony (IPT) endpoint market is not expected to escape the affects. At the same time, an increasing number of enterprises are recognizing the benefits that are provided by both IP desktop phones and enterprise soft clients.
6/11/2009

Measure First to Ensure VoIP Success
The quality of the user experience in IP telephony and Unified Communications (UC) environments depends on the underlying network. Can the network support the highest quality voice and video communications needed? Is the network properly configured to assure IP voice traffic will be reliably delivered with that high quality? Are there exceptions worthy of attention? These are the core questions that need to be answered preferably before any deployment of IP telephony or UC takes place within the business network.
5/28/2009

ReliaTel Voice Monitoring and Management Solution Surpasses AdvanTel Networks Expectations
San Jose, California-based, AdvanTel Networks, providing voice and data network services, including design, implementation, and ongoing maintenance of high-end business networks to both SMB and Enterprise corporate environments for over 25 years, has a skilled network of engineers who are distributed throughout the United States supporting domestic and international clients' with advanced communications infrastructures.
5/18/2009

Tone Software Partners with NuPSoft to Expand Presence for ReliaTel and Streamline Solutions in European Market
Tone Software Corporation announced today a distribution and reseller partnership with NuPSoft, a provider of network service level management technologies to the European market. Tone Software's ReliaTel and Streamline solutions will expand NuPSoft's technology portfolio, providing the capabilities to perform pre-network assessments that help clients determine their networks' readiness for Voice over IP (VoIP), company officials said.
5/11/2009

Streamline VoIP QoS Analytics and Management Solution from Tone Software
Streamline is a vendor agnostic IP voice management solution that monitors and manages voice QoS and performance in real-time across your PBXs, routers, switches and VoIP gateways. Streamline delivers the deep-dive metric analysis and diagnostic tools you need to ensure for IP voice quality and service levels.
5/1/2009

Tone Software Enhances ReliaTel Solution with Streamline IP Voice Analytics Acquisition
Managed service providers (MSPs) who monitor Voice over Internet Protocol (VoIP) use for a network or networks can attest that sometimes ghost stories don't just exist in the imagination. In the office, the water-cooler becomes the fire and the MSPs become the campers all trying to run away from echoes, delays or worse—dropped calls.
4/24/2009

TONE's ReliaTel Version 2.5 Now Avaya Compliant
TONE Software Corporation, a provider of voice network management technology has announced that its ReliaTel Management Solution version 2.5 is now compliant with key Internet protocol (IP) telephony solutions from Avaya.
4/6/2009

Q&A With Tone Software, Developers of ReliaTel
Recently, I had the chance to speak with Tracey Whitney, Director of Marketing at Tone Software Corporation. Tone Software Corporation has newly launched a channel here on TMCnet called Voice Management. Wanting to know more about the company, Whitney explained their innovative ReliaTel Solution and how it could benefit companies who implement it into their companies:
4/3/2009

ReliaTel Convergence Management Solution Expanded With Cisco Analysis and Reporting Capabilities
Tone Software Corporation, a global provider of network monitoring and management solutions for converged telecommunications and IT infrastructures, has announced the immediate availability of its ReliaTel Management Solution 2.5 Release with Cisco analysis and reporting functionality.
3/23/2009

ReliaTel Accelerates Growth of Global Network Operations' Service Offering
Gaining a business advantage in the fast moving, highly competitive Managed Services marketplace can be very challenging. Success can only be achieved by truly understanding clients' needs, and cost efficiently delivering services that consistenly meet those needs – now and into the future.
3/20/2009

Intersel Selects Tone's ReliaTel Converged Voice Management Software for Service Offering
Today, companies worldwide are adopting IP based communications technologies to lower operational costs and drive business objectives. As dependence on converged voice technologies grows, many IT and Telecommunications departments are looking to Managed Service Providers to help them support their voice networks and ensure they can provide critical services such as workforce mobility, collaboration, and unified communications.
3/13/2009

Voice and Data Convergence - Both Friend and Foe for MSPs
Managed service providers (MSPs) are currently at a critical turning point. Service offerings built to remotely manage clients' converging voice and data systems present an enormous business opportunity—however significant challenges are appearing.
2/26/2009

TONE SOFTWARE's ReliaTel Solution Launches Voice Management Channel on TMCnet
Technology Marketing Corporation (TMC) today announced that the Voice Management channel, sponsored by TONE SOFTWARE CORPORATION, has been launched as the newest addition to the TMCnet channel program.
2/26/2009

Rocky Mountain Service Provider Finds Help with ReliaTel Management Solution
Finding solutions to better your business productivity can sometimes be a long and complicated process. For a progressive Rocky Mountain Service Provider, building remote monitoring and management services for their customer's telecommunications networks was the nucleus of their service business. But, when their clients' management needs exceeded the capabilities of their technology, this service provider turned to ReliaTel from Tone Software to provide the robust, multi-platform management necessary to meet and exceed their client's service expectations.
2/26/2009

Introducing the ReliaTel Management Solution
The lifeline of any business is their ability to communicate with employees, investors, and most importantly – customers. Today, companies are increasingly viewing their communications network as strategic technologies that must support business objectives. These companies are taking steps to build key business processes around IP based communications technologies, including workforce mobility and collaboration.
2/26/2009