Voice Management

Technology Marketing Corporation (TMC (News - Alert)), a global integrated media company, and Tone Software have announced a partnership to deliver a Webinar event, “Managing Convergence: Five Keys to Bullet-Proofing Your Converging Voice and Data Network” on March 11, 2010 at 2:00 PM ET/11:00 AM PT.  

 

Whether your company is just starting on convergence or moving to advanced technologies - such as mobility, collaboration, and unified communications - ensuring the voice and data infrastructure is rock-solid and capable of supporting and driving business initiatives is absolutely essential.  

Deploying VoIP, IP telephony, and Unified Communications (News - Alert) technologies can only be successful if the resulting voice services are delivered with high quality, availability and reliability.  Failure is not an option – and yet, analysts report Voice / IT support teams are only 52% successful in supporting IP voice and Unified Communications Platforms. 

Convergence (News - Alert) technologies bring complex configurations, hyper-critical performance demands, and un-relenting quality issues that can seriously strain the voice network support team – putting converged communications services at risk. 

This complimentary Webinar event, sponsored by Tone Software (News - Alert), will focus on how to bullet-proof the voice and data environment, avoid the most prevalent convergence problems, and deliver the necessary voice service levels to support business.

What attendees will learn:

 

How you can avoid convergence landmines and reduce convergence operating costs

How to ensure your VoIP call quality and service levels will meet the needs of your business

Ways to minimize the complexity of converged communications with a 360 degree view across your data, voice and VoIP domains

How your staff can better handle the support load of convergence – particularly if they’re currently doing more with less

Keys to ensuring you meet the converged voice SLAs necessary to support your strategic business initiatives

 

Who should attend:

CIOs, Directors, and IT Managers of Enterprise Voice Network teams responsible for delivering voice services to their organizations

Telecommunications Managers and Voice Network Support Managers responsible for building and supporting converged voice network environments.

Business Development Managers for Managed Services Providers that need to cost effectively deliver Converged Communications solutions and services to their clients

Presenters: 

Amit Kapoor, Director of Strategic Technology Advancement, Tone Software Corporation

Paul Wiggins, Convergence Technology Manager, Tone Software Corporation

Stefania Viscusi, Assignment Desk Editor, TMCnet

Register in advance for “Managing Convergence: Five Keys to Bullet-Proofing Your Converging Voice and Data Network” on March 11, 2010 at 2:00 PM ET/11:00 AM PT. 

 

“TMC’s webinars are a tremendous resource and an excellent way to provide training on highly relevant topics, and the fact that it is offered at no-cost to attendees is a huge benefit in these trying economic times” said Rich Tehrani, CEO, TMC. “Webinars are also a great way to introduce vendors to possible customers in a mutually beneficial and informative manner that often leads to productive relationships.”

 

TMCnet Webinars feature live, interactive presentations covering relevant topics, presented by top industry executives. Attendees watch and listen to the presentation as it happens over their computer, and have the opportunity to submit questions to the speaker(s) in real-time. The TMC Webinar program typically attracts 300 to 500 registrants per event.   

 

All TMCnet Webinars are archived and available On-Demand for up to 18 months.

 

Companies interested in sponsoring their own Webinar event can contact either Jim Spangenberg (companies beginning A-P or numbers) at 203-852-6800 x211 or by email at JSpangenberg@tmcnet.com; and Joe Fabiano (companies Q-Z) at 203-852-6800 x132 or by email at JFabiano@tmcnet.com.