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October 14, 2009

MSPs to Benefit from Converged Voice Management Tips


By Stefania Viscusi, Assignment Desk Editor
 
In a bid to assist business leaders, decision makers and those in charge of integrating and delivering managed telecommunications services with tips for delivering competitive services while lowering overhead costs and increasing profits, Tone Software (News - Alert) will host an upcoming Webinar event, “Managing Convergence: Five Ways MSPs Can Increase Service Revenues.”
 
The free Webinar, which features presenters Amit Kapoor, Tone Software’s Director of Strategic Technology Advancement and Paul Wiggins, Convergence (News - Alert) Technology Manager at Tone Software Corporation, is happening on Wednesday, October 21, 2009 at 2:00 PM EDT / 11:00 AM PDT.
 
Due to an increasingly competitive communications marketplace, the need for quality cutting edge services is on the rise. This includes an increasing demand for workforce mobility, UC and collaboration services.
 
As a result, managed service providers are being asked also deliver services that can remotely manage their client’s converged voice and data networks.
 
For a closer look at the topic, the free Webinar will also look at how existing service staff can handle convergence management support load as well as how to package remote managed services for customers, and more.
 
 
 
 
 
For more, be sure to also check out the Voice Management channel on TMCnet.

Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.

Edited by Stefania Viscusi
 
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