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August 25, 2011
ReliaTel Voice Management Protects VoIP Quality
By Susan J. Campbell, TMCnet Contributing Editor
Voice is one of the most powerful tools we have as it allows us to communicate on a variety of different levels. Voice management has been a changing trend within the enterprise as companies search for ways to minimize the cost of supporting voice communications, while also leveraging the latest technologies to drive efficiency. Tone Software (News - Alert) is offering a range of solutions to try and help meet this need. A recently added Tone Software video explores the ReliaTel software voice management solution. If you are part of a company seeking to leverage the power of VoIP, but are concerned about the quality of your communications, ReliaTel may be worth investigation. According to this video, ReliaTel software is the solution for those wondering how to ensure that their network will support VoIP without sacrificing voice quality. This approach to voice management also addresses those worried about how their technology team can effectively support a converged network environment, while maximizing the return on their business investment. ReliaTel is the premier VoIP quality of service and voice service assurance solution from ToneSoft, a leading developer of converged communications and IT business management software solutions. ReliaTel will assess VoIP readiness, manage, and then optimize VoIP quality and service delivery. The voice management solution supports virtually any mix of equipment technology. Customizable reports and interactive dashboards provide real-time visibility and control of converged voice quality and service levels. With ReliaTel, business gains a unified, single view of all the aspects which comprise its converged communications: data infrastructure, voice infrastructure, application servers and voice services. The affordable, quality solution provides the means to see and solve problems faster throughout the converged environment. In other voice management news, TMCnet recently reported that Codima (News - Alert), a provider of best practice software tools such as voice management to help the enterprise to better manage their IT networks, announced the launch of a new recovery service for its existing telecom and networking clients. This new service enables new and existing clients to sell their working and non-working electronic equipment, which is identified as obsolete or surplus, directly to Codima’s recycling division, known as Codima Green. Companies will increasingly rely on VoIP and other advanced technologies to drive effective voice communications, increasing the need for voice management solutions. Providers like ToneSoft ware positioned well to embrace these opportunities and extend out proven solutions. Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here. Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page. Edited by Carrie Schmelkin View More Voice Management Channel Stories
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