Virtual Office Resource

Like a solid product, good communication is essential to the success of any business. It’s especially useful for companies that are starting a small business. Organizations need to maintain the lines of communication between employees and customers.

 

One challenge to having good communication is that it can be costly. But officials from Phone.com a hosted IP-PBX (News - Alert) provider, said the technology supporting it doesn’t have to break the bank. In fact, greater advancements in the communications technology space has made it easier for small businesses to maintain communication services without the high costs, according to a recent Phone.com (News - Alert) blog.

 

Virtual phone service, like Phone.com’s Virtual Office offering, can help businesses save money. And with a weak economy, there’s no shortage of virtual office providers looking to give businesses a boost. Phone.com outlined five tips to demonstrate how virtual phone service can help.

 

1. Share Receptionists – One advantage of virtual phone services is that small business owners can reduce employee costs. Virtual phone providers, such as Phone.com, let a single receptionist direct incoming calls to any employee regardless of their location. Rather than having all calls answered by live humans at every location, one receptionist can manage calls for all sites.

2. Lose the Receptionist – Don’t need a human? Go for the robotic kind. Phone.com offers an Auto Attendant, which directs callers to the appropriate staff member. 

3. Cut IT Costs – Virtual phones services, such as Phone.com, are backed with around-the-clock support. So businesses don’t need to pay for an IT person to maintain their phone system. Companies can save on salary costs, as well as money spent on overtime for working holidays, weekends or unusual hours.

4. Cut Phone Costs – Companies are increasingly turning to Voice over Internet Protocol to save money, especially during tough economic times, Virtual phone services, such as Phone.com, can help organizations save on monthly bills offering low rates on national and international calls, and on popular features, such as caller ID and voicemail. For example, monthly rates can start as low as about $5 per month.

5. Reduce Business Travel – Small business owners can slash travel costs through conferencing services. Virtual phone services, such as Phone.com, offer easy to use conferencing options. Hosted video conferences and Web conferences make more sense than having employees travel across the country to attend meetings.