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July 16, 2009

my1voice's Virtual Receptionist Improves Your Company's Image

By Patrick Barnard, Senior Web Editor, TMCnet

my1voice, the virtual phone service for small businesses that want to present a professional appearance, allows companies to gain the benefits of a virtual receptionist to take, route and forward calls.

Not only does the virtual receptionist automatically greet callers with a pleasant introductory message, making it the official “voice of your business,” it also helps callers reach the intended party quickly and easily by allowing them to dial by name or extension. This is excellent for customer service, particularly compared to having a single voicemail box or worse yet, an answering machine.

Unlike other virtual receptionist services that offer a limited selection of canned, pre-recorded greetings, the my1voice service lets you create and record professional custom greetings to greet callers. This advantage allows you to control the business image portrayed to your callers. This also allows you to add promotional and/or informational messages on specific extensions.

my1voice gives small companies quality communications tools that only the largest companies used to be able to afford. my1voice uses existing telephone equipment, making it a fraction of the cost compared to a traditional PBX (News - Alert) system. It provides communications features such as virtual receptionist, smart call forwarding, unlimited extensions and enhanced voicemail that give a professional face to callers while also allowing small business owners and their employees to stay in touch with the office via phone, email or the web.

my1voice includes a pricing structure that allows users to choose their plan based on a single criterion: how many minutes per month they expect to use the service. As a result, all my1voice customers now have access to features such as unlimited extensions, a professionally recorded greeting, a virtual receptionist, the ability to port an existing phone number or select a local or toll-free number and more.

The my1voice service is offered at $10 a month for 150 minutes; $30 a month for 1,000 minutes; and $50 a month for 2,000 minutes. For more information, visit

Patrick Barnard is a contributing writer for TMCnet. To read more of Patrick’s articles, please visit his columnist page.

Edited by Patrick Barnard

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