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Virtual PBX Featured Articles

  • VirtualPBX Launches New, Improved VoIP Service
    VirtualPBX's new VoIP Clear Fix Service represents a huge new advance for VoIP service, and all without any regard toward who's providing the service.[Read More]
  • Azercell, Defne Co-Production Augments Virtual PBX
    A recent partnership between Azercell and Defne yields new advancements in the virtual PBX market.[Read More]
  • Yeastar Launches Mobile Softphone for VoIP PBX
    Yeastar's Linkus is a mobile client that connects team members remotely under one phone system on iOS and Android devices for the S-Series VoIP PBX.[Read More]
  • New Jive Contact Center System Offers Complete Jive Voice Connection
    Virtual PBX system Jive Voice gets new value with a complete cloud-based contact center.[Read More]
  • Rev.io and NETXUSA Integration Streamlines Time to Market Delivery
    Rev.io and NETXUSA have come together to streamline time-to-market delivery for communications and IoT service providers.[Read More]
  • BroadSoft Rolls out Team-One to Give Business Collaboration an Edge
    BroadSoft's new Team-One system gives business VoIP users extra collaboration capability.[Read More]
  • RingCentral Hits the Century Mark with its US Patents
    In hitting the century mark with its U.S. patents, RingCentral shows why it continues to rank as a leading provider of virtual PBX, enterprise cloud communications and collaboration solutions.[Read More]
  • Nextiva CEO Honored for Outstanding Leadership
    Tomas Gorny, CEO of Nextiva , a provider of business VoIP solutions, recently received the 2016 William F. McWhorter Award from the Arizona Technology Council.[Read More]
  • Nyansa Releases Voyance+ Network Analytics
    Beyond businesses' concerns about which types of software they should use in daily operations and from which vendors they should begin relationships, network analytics comes heavily into play. A growing number of businesses want to know how their communications software performs on a daily basis and, for instance, how those applications interact with payroll and network management software.[Read More]
  • Future of Contact Center in the Cloud
    The last several years have illustrated a shift in thinking when it comes to communications. Enterprises and SMBs alike are realizing the power of the cloud, and migration is a major movement at the moment. Furthermore, as we all know, the contact center requires communications solutions up to the task - you only get one chance to make a first impression - and recent research illustrated how this customer service hub is due for a cloud makeover.[Read More]
  • Amazing Partner Program Adds Another with Beyond Computer Solutions
    There's a saying I've heard countless times from different coaches at various times in my life: "teamwork makes the dream work." In sports, specifically the NBA, it is the era of super teams - pairing a number of super stars together to ride rough shod over the league (a la Golden State, and further back Miami). In business, pairing with the right partners to create a super team is mission critical to success.[Read More]
  • Alaska Communications Brings Mobility to Businesses
    Even in cold, snowy Alaska, the workforce is becoming increasingly mobile. When conducting business in the state, you need to be prepared for anything-snow, power outages, extremely cold weather for half the year, etc. Businesses without the right equipment can easily find themselves in trouble if employees can't get to work due to weather or other reasons. That's why Alaska Communications is now offering Cloud Business Office, a managed IT and connectivity solution, to help Alaska businesses become more productive, collaborative and mobile.[Read More]
  • Barracuda Hooks Up Resellers with RingCentral
    Barracuda Networks Inc. has called on RingCentral Inc. to provide its reseller partners with services to help them transition to be cloud-based communications entities. This follows the July discontinuation of the Barracuda Phone System line.[Read More]
  • Birch Adds Collaboration Features to TotalCloud PBX Platform
    Communications service providers are adding collaborative features as part of their offering to address the way today's workforce are working. Birch Communications is providing the service with its new TotalCloud PBX Hub, which is part of its TotalCloud PBX Platform. With this new feature, end-users will be able to communicate across different channels in and out of the office on any device.[Read More]
  • Dimension Data Joins IntelePeer Partner Program
    IntelePeer offers its enterprise customers a cloud-based SIP trunking service, Atmosphere, that can handle voice service, automated incoming call distributing, and messaging alongside a host of call center functions by linking to popular call center software from global vendors. Now Dimension Data, a distributor of such services, will have the opportunity to resell the IntelePeer SIP trunking service to its own base of clients through its joining of the IntelePeer Cloud Advantage Partner Program.[Read More]
  • Nextiva Recognized as a Top Place to Work
    Nextiva is among the country's Best Small and Medium Workplaces, according to a consulting firm called Great Place to Work and the magazine Fortune.[Read More]
  • GreenKey App Makes Mobile Collaboration Easy
    There's no question that today's workforce is growing increasingly mobile. And with BYOD policies becoming more popular, it's important to make sure that your employees are set up with the best tools, no matter where they are or what device they're using. GreenKey recognizes this need, and is addressing it with their new mobile application for iOS and Android devices.[Read More]
  • GAWK Takes Foothold in Toll-Free Marketplace
    Call now! Toll-free! These snippets have long been associated with infomercials and attempts at getting potential customers to call in on a potential order. It's no surprise that the toll-free number market has been gaining by leaps and bounds as businesses take away one significant potential impediment to making phone calls, and now, GAWK has joined in with a new entry in its product line.[Read More]
  • AVOXI Core Gets a New Online Portal, Innovation Center
    With communications as a service (CaaS) gaining ground with many businesses out there, it's not surprising to see a lot of new entrants into this field. With a lot of new entrants comes a clear need to differentiate from the competition, and that's a point AVOXI likely took into account when it recently brought out a new online portal for its AVOXI Core system.[Read More]
  • World Vision Charity Answers the Call to RingCentral Office
    It's easily one of the largest Christian charities on the face of the Earth, and though it's seen its share of controversy in the past, it's hard to deny that it's moving a lot of goods, people, and resources around the planet. That means a clear demand for the best in communications, and a large part of the reason why World Vision stepped up its communications game by bringing in RingCentral Office.[Read More]
  • Sonus Sends SBC SWe Lite to Market for SMEs
    Communications as a whole is experiencing rejuvenation. Growing expertise in leveraging the cloud for development and innovation is resulting in an exciting era to cover the space, and not to mention easy to use, robust and high-performing solution. A player in the virtualization space, Sonus, expanded its line of SBCs this week with the announcement of its Sonus SBC SWe Lite.[Read More]
  • Hosted Voice Gets a New Force with nexVortex's agileTel Acquisition
    Hosted voice is increasingly a part of the landscape for businesses, thanks to the combination of cost-cutting and extra features that are often brought into play. One of the biggest firms in the hosted voice market is nexVortex, who has established itself previously as a cloud communications leader and an expert in both hosted voice services and session initiation protocol (SIP) trunking. This status as a leader has been established by not only its expertise, but also its recent acquisitions augmenting that position. Recently the company bought agileTel, another hosted voice provider that gives nexVortex even more support in the field.[Read More]
  • AirePBX Receives 2016 TMC Product of the Year Award
    Effective communication as it applies to today's businesses means being able to bring desk phones, smartphones, tablets, desktops and laptops together seamlessly and make them accessible for everyone in the organization. AireSpring provides cloud communications and managed connectivity solutions with the goal of delivering on the accessibility of these touchpoints for a comprehensive unified communications. This achievement has resulted in TMC, a global integrated media company, giving the AirePBX Cloud Business Phone System its 2016 Product of the Year Award.[Read More]
  • Flowroute Service Certified Compatible with PhoneSuite's Hospitality Phone System
    The communications solutions from Flowroute Inc. and PhoneSuite have been deemed compatible. The interoperability of these offerings was certified via the Flowroute Technology Partner Program.[Read More]
  • Telnyx, Equinix Get Together to Bring New VoIP Services to Europe, Asia
    Telnyx and Equinix, meanwhile, recently paired, and together are poised to bring a new range of next-generation voice over Internet protocol (VoIP) services to both Europe and Asia.[Read More]
  • GAWK Lands Record-Breaking Revenue Run for Third Quarter
    With GAWK Inc.'s third quarter now one for the history books, it turns out that August proved to also be one for the record books as the company's third quarter revenue turned out to be the best the company had ever seen. While it's still comparatively small against some firms' measures, GAWK's rapid gains suggest that the company is doing at least something right.[Read More]
  • Ways Businesses Can Use Data Visualization in Client Presentations
    For decades, professionals have used pie charts and bar graphs to quickly convey concepts, appealing to the 65 percent of the population who are visual learners. As businesses increasingly turn to data analytics, the demand for appealing graphics has only grown. This means organizations must not only employ the best data science experts and solutions, but they must find a way to render that information on the page in a way that connects with their clients, team members, and colleagues.[Read More]
  • Matrix Set to Showcase VoIP-GSM Gateways
    The communication solutions an organization selects has to be flexible enough to adapt to the highly dynamic business environment of today. As business processes get more complex and continue to be integrated with IT and communications, companies that provide the hardware, software and support under one umbrella are increasingly becoming the preferred choice. Matrix Telecom Solutions was established in 1991 with that goal in mind, and a quarter of the century later it will showcasing its carrier grade telecom solutions in Dubai at the GITEX 2016.[Read More]
  • Avaya IP Office Release 10 Focuses on Cloud Security
    Avaya brands its IP Office as a "simple, powerful, unified collaboration" software that businesses can use for their in-office and business-to-customer communications. It comes with a number of features that offer employees voice, video, and text that can be accessed on a business's premise or from the cloud. Now IP Office has reached an update to Release 10, which boosts those capabilities with additions to the user experience and security features.[Read More]
  • Broadvoice Ranks on Inc. 500 | 5000 Fastest-Growing List
    Milestones are important for any company, whether it's the first dollar made or the first million. There are other kinds of milestones, like awards, and recently Broadvoice took home one such award itself, named to the Inc. 500 | 5000 list of fastest-growing companies in the United States. This is actually a reflection of the market Broadvoice is in as well, as it's a major provider of not only unified communications (UC) services, but also session initiation protocol (SIP) trunking services.[Read More]
  • 8x8 Named Leader by Gartner for Fifth Consecutive Year
    8x8, Inc. is a provider of secure and reliable enterprise cloud communications solutions. Its cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions and conferencing.[Read More]
  • Sangoma Launches New Virtual PBX Offering for SMBs
    The transformation to the use of cloud services is well underway. Companies and organizations throughout the world have overcome initial objections and are embracing the opportunity to streamline their operations, reduce their capital investments in infrastructure and better align their competitive offerings with that of the competition. It's the best of all worlds, creating significant demand for those companies willing to support cloud offerings, such as virtual PBX.[Read More]
  • Ooma Office for Mobile Lets the Office Go Anywhere
    The mobile workforce is a great creation, allowing workers to work from just about anywhere and be better able to fit the rest of their lives in a daily schedule. A mobile workforce, much like an army, requires specific tools and logistics matters to function fully, and that's where Ooma Office for Mobile steps in.[Read More]
  • Impact Telecom Joins Forces with VANAD Group
    Impact Telecom, a global provider of business cloud communications solutions to carriers, businesses and homes, announced today that it has joined forces with VANAD Group. This new partnership will allow Impact Telecom to offer its customers the innovative VANAD Aloha customer engagement and cloud contact center platform-a decision that is ideal for customers.[Read More]
  • CNSG Gains Line Systems Elite Partner Status
    Master agents work for telecommunications companies by making connections with customers and selling the services that telecoms can then fulfill. They help take the pressure off telecoms that wish to concentrate on the deployment and management of their services rather than focus on making direct sales.[Read More]
  • Free Samples: VirtualPBX Offers a New Trial Period for Potential Dash Users
    Dash is already known in the field as the "first truly user-oriented and friendly VoIP platform," but for those who haven't already been putting this system to use, the claims might easily seem like so much over-inflated marketing weasel-speak. Dash's makers, VirtualPBX, may have seen this coming and are offering one of the greatest countermeasures around for such doubts: a free trial period.[Read More]
  • Purchase of MIR3 by ECN Addresses Growing Software Communications Demand
    When two companies come together, whether it is through an acquisition or merger, the right synergy ensures the long-term survivability of the new entity. If they are not compatible or do not complement each other, the road ahead can be a bumpy one. The acquisition of MIR3 by ECN brings two companies that provide cloud communications for enterprises and large public organizations, which should make the integration process much easier.[Read More]
  • MatchBoxFoodGroup Invests in Evolve IP Cloud Services
    Any restaurant-goer would be happy about this upgrade. Everyone likes to eat out, but having to wait on the line for a reservation, for example, is never fun. Evolve IP is helping groups like MBFG solve these problems, thus making the dining experience better for everyone.[Read More]
  • Virtual and Hosted PBX Services Transform Telephony Into Just Another App
    Only a few years ago, the world of VoIP still largely consisted of a legacy approach to hardware and software. On premises equipment had to be managed, monitored and updated, licensing agreements had to be honored, and things still occasionally went wrong. And those glitches often required hours of manpower to repair, sometimes necessitating costly outside expertise.[Read More]
  • Dialpad Adds Services and Brings Pure Cloud Communications to Japan
    Cloud communications delivers the flexibility and agility that is needed to bring together all of the resources of an organization with greater efficiency than traditional on premises systems. This is especially the case for large enterprises that have a global presence. As one of the most developed countries in the world, Japan is the headquarters of some of the largest enterprises in the world, which is in part why Dialpad entered the Japanese market, making it the first pure cloud communications provider in the country.[Read More]
  • Enghouse Interactive Makes Key Improvements to CCSP 7.2
    Cloud computing is making the total cost of ownership of IT services more affordable than ever. Whether it is large enterprises or SMB's, it is now possible to obtain comprehensive services with the flexibility and scalability needed to thrive in today's highly competitive environment. The new improvements Enghouse Interactive has implemented in its Cloud Contact Center Platform (CCSP) 7.2 have been designed to increase usability for customers with multiple applications.[Read More]
  • Teen Provides Telephony Service With Virtual PBX
    One of the greatest benefits of cloud technology is that it allows small businesses or even individuals to compete in the different IT segments. Case in point is 17-year-old Seth Thompson, a North Baltimore student, who owns Panda Technologies LLC., a computer repair and web services company. He is using virtual PBX to deliver telephony services to his customers, which has allowed him to provide comprehensive IT solutions.[Read More]
  • Patton Electronics Certifies Renegade IP-PBX Appliance
    The communication services small businesses are able to acquire today have enterprise grade capabilities without the cost. This is made possible with digital technology and hosted services, which remove the capital and operational expenditures of on premises systems that made it prohibitively expensive in the past. For service providers and device manufacturers, this means creating products and services that small businesses can afford, and ensuring they are fully compatible.[Read More]
  • Cloud Storage Enables Efficiencies for BYOD and Mobility
    The veritable deluge of people working from home, coupled with the astronomical uptake in mobility and mobile services, have left businesses with some tough choices. Companies typically want to grow and increase revenues, and remote workers using their own devices facilitate opportunities for growth without much strain on physical imprint and capital expenditures.[Read More]
  • Cebod Telecom Offers Competitive Per-Line Pricing Model
    Cebod Telecom recently announced that it would begin offering a pay-per-line pricing model to its business phone service customers. Although the service has many similarities to what other providers offer, Cebod is pushing a per-line pricing model that it feels is more economical than typical plans.[Read More]
  • TeleMasters to Supply South African SMMEs with Cloud-based PBX
    The IT segment in South Africa is one of the most developed in the whole of the continent. The country is the base of operations to some of the largest tech companies in the world for its regional services, which has given it access to the latest innovations in IT. This includes cloud-based communications, TeleMasters, a provider of IP communications, just announced it going to be supplying Small, Medium and Micro-sized Enterprises (SMMEs) with cloud-based PBX after overcoming some obstacles.[Read More]
  • Strategies for Effective Telephone-based Business Communications
    It takes a certain knack to be able to communicate as well over the telephone as can be achieved in person. On a phone call, facial expressions aren't part of the equation (unless it's a video call) and even things that ought to be communicated such as tone of voice get lost in the message.[Read More]
  • Windstream and BroadSoft Make Hotel Stays Better with New Virtual PBX Tools
    With summer travel season now upon us, and Fourth of July travel arrangements already in progress, the hospitality industry is preparing to receive the loads of travelers it will likely see as a result. Improving internal systems is one major way to prepare for this array of new guests, and Windstream and BroadSoft have gotten together to bring out a new customized virtual public branch exchange (PBX) and unified communications (UC) service for hospitality providers everywhere.[Read More]
  • Aavaz Releases SugarOnTop, Offering PBX Options for SugarCRM
    Aavaz-which means "voice" or "song" in Arabic, Persian and Indian-recently brought out a sweet new offering for its SugarCRM customer relationship management (CRM) tool, giving users access to a slate of private branch exchange (PBX) options. With plug and play ease of use and installation, the new appliance known as SugarOnTop is ready to make all those calls that go out really count toward driving revenue and profitability.[Read More]
  • Direct Peering Agreement with US Signal Gives nexVortex Greater Access
    With direct peering, networks can exchange traffic after entering into a bilateral or multilateral partnerships or agreements to more efficiently use their resources, whether it is infrastructure, communications services or even customers. The agreement nexVortex has entered with US Signal will give the company more access of the services it offers to a new market and vice versa.[Read More]
  • Patton eSBCs Achieves Compliance with Telenor IPT MBN SIP Trunk Service
    Telecom operators now have to deliver a wide range of services in order to compete with the communications options customers have at their disposal from OTTs and other non-traditional providers. This requires innovative solutions and the technology to make it possible. The certification of Patton's SmartNode enterprise session border controllers (eSBCs) with Telenor's IPT MBN SIP trunking service means organizations can connect their existing ISDN or DECT PBX phone systems to Telenor's IP telephony service.[Read More]
  • Onvoy Makes Move to Purchase ANPI Parent Company ANZ Communications
    A recent move in the technology sector may have some rural dwellers feeling good, as Onvoy LLC recent announced a definitive agreement by which it would acquire ANZ Communications, parent company of ANPI. ANPI offers a slate of solutions targeting the Rural Local Exchange Carrier (RLEC) market, and may mean a new boost in available services for those in rural locations.[Read More]
  • The IP-PBX May Be Businesses' Next Great Advance
    When considering the "next great advance" for businesses, a lot of tools and technologies come to mind, and with good reason. Change is a constant in the field, and there is no shortage of options for businesses looking to upgrade and migrate systems. Perhaps one of the biggest new developments is the Internet protocol private branch exchange (IP-PBX) system, which gives phones a whole new capability, and brings new opportunities along with it.[Read More]
  • Make a Mark in Your Industry - Get Involved Where it Counts
    Watching the history of business performance and one thing is clear: profits have to trump everything else. In some cases, there is a duty to the shareholders to ensure the best performance in the market. Yet this diligence in following what is promised to the shareholders often put other variables - and the company - at risk.[Read More]
  • How to Address Business VoIP Security
    VoIP provides businesses with a lower cost and more flexible means of voice communications. But to get all the benefits from VoIP solutions and avoid the pitfalls, businesses must take steps to insure their traffic is secure. A recent article by Chris Smith offers a handful of tips to keep business VoIP traffic secure.[Read More]
  • Yeastar Launches S-Series VoIP PBX Systems for SMEs
    The telecom market has a range of customers, from individual consumers to large enterprises. As a company operating in this sector, it may not be possible to address everyone, but it is critical to find your niche so you can deliver your services in the best way possible. Yeastar was established in 2006 as a designer and developer of innovative telecommunications equipment, including VoIP PBX systems and VoIP gateways for SMB's and SME's. In addressing this market efficiently, the company has captured 100,000 customers around the world.[Read More]
  • CallCabinet Carries Compliant Call Recording to Vodia PBX
    Call recording is an integral part to a successful organization. From customer service and sales to compliance and security, the role of call recording is vital. And, recently hosted PBX provider Vodia, announced a new partnership with CallCabinet. The pairing will feature the integration of Atmos with Vodia's Hosted PBX.[Read More]
  • Zebra Telecom Tweaks Virtual PBX
    Those who have used virtual private branch exchange (PBX) systems generally find such welcome, useful additions to most any office environment. Zebra Telecom, meanwhile, has taken an already good thing and made it even better with a set of new cloud-based software-as-a-service (SaaS) solutions to improve corporate telephony and make the already-potent PBX even better.[Read More]
  • VirtualPBX Makes Good System Better by Adding Unlimited Minutes
    For some people, the warnings about too much of a good thing are less a warning and more a challenge. For VirtualPBX, the only way to make a good thing even better was to add more of it, which it recently did by upgrading its Dash business phone system to offer unlimited minutes with its new option, Dash Unlimited.[Read More]
  • How Technology Helps Create Seamless Experience for the Remote Team
    The remote team - we've heard a lot about this trend. The company that runs its operations with a team whose individuals are located hundreds or thousands of miles apart. It sounds like the ideal environment, especially for those individuals who don't want to have to commute to an office every day. But, is this type of team always a purring engine, or does it have its own set of challenges?[Read More]
  • IntelePeer Steps Up SIP Service with Implementation Controls
    Sometimes it's not about what a system does so much as how it does it. The how of a system can be just as important as the what, and for IntelePeer, it's recently announced some changes to its SIP Service, which will provide users with a better way to make contact and still get full value out of currently-available resources.[Read More]
  • Los Angeles to Get New Hosted PBX Tools with SolveForce Introductions
    For many companies, hosted private branch exchange (PBX) is increasingly the way to go to get the most done. Some haven't made the move into this comparatively new communications technology yet, and some haven't even really had the option. Now, SolveForce is making it easier for those in Los Angeles and the surrounding area to make the move to hosted PBX systems with a new service campaign available in the region starting this month.[Read More]
  • Grandstream Portfolio of IP Phones Now Available for Yay.com Customers
    So you've vetted PBX providers, have a team putting the pieces of your business phone system together and are eager to get the deployment underway. Selecting a system is only the beginning, as one may select the best service available but without an exceptional endpoint the expectation of high quality communication and collaboration experiences must be tempered.[Read More]
  • AirePBX Honored at Industry Event
    The cloud is opening doors of communication, literally. Innovation in cloud communications is transforming business communications before our very eyes. What was once a murky, unclear proposition has jettisoned from fad to future reality. On-premises hardware has given way to virtual and cloud-based PBX deployments for reasons that include cost savings, scalability and functionality.[Read More]
  • VirtualPBX Announces Improvements to Softphone App
    VirtualPBX recently announced revisions to its Softphone app that will likely receive a warm reception from its current user base. Support for more devices, network quality displays, and improved security are among the new features that have been added to the software.[Read More]
  • Cloud Communications Can Help Businesses Boost Profits While Going Green
    Embracing green business practices doesn't have to be a losing proposition for any business. With careful planning and consideration, organizations can steadily implement green practices and technologies while also realizing increased revenues, and cloud communications can be a major asset in achieving these goals.[Read More]
  • Voxox Vies for Virtual PBX Market with Cloud Mobile App
    In life, other than one's keys and wallet, people do not go anywhere without their smartphone. The smartphone has permeated our day to day existence, and in doing promotes our always-on, always plugged-in lifestyle. In business, communication is critical to success and a clear trend from the startup through the enterprise is mobility. Companies demand the ability to conduct business regardless of location, and if the news is any indication, providers are beginning to answer the bell.[Read More]
  • XO Communications Steps Up Hosted PBX Options
    The virtual private branch exchange (PBX) system means a wealth of benefits in improved communications and collaboration operations, but the virtual PBX requires regular new developments to help ensure that the most is being realized from the technology. XO Communications recently brought out one such new development, stepping up its hosted PBX options by making it more readily integrated with several popular tools already on the market.[Read More]
  • VirtualPBX's Dash Takes Home 2016 Unified Communications Product of the Year Award
    VirtualPBX is already well-known in the field thanks to its wide array of communications tools, ranging from virtual private branch exchange (PBX) systems to softphone tools and plenty more. It's also won its share of awards in the market, and its Dash business phone system recently netted another such award, taking home TMC's 2016 Unified Communications Product of the Year Award.[Read More]
  • Virtual Phone Numbers Can Help Drive a Virtual PBX
    A virtual private branch exchange (PBX) system can add a lot of value to a business. It provides a means to access a variety of communications functions without having to have a lot of the equipment such services normally require on hand. A virtual PBX can be made even more capable with virtual phone numbers, so considering how to get these in place and use them appropriately can be a major issue.[Read More]
  • VirtualPBX Softphone App Gets New Features to Drive Value
    The virtual private branch exchange (PBX) has made quite an impact on operations for many users, and is also providing opportunities for developers to make some advances too. Hosted telecom is particularly benefiting from virtual PBX operations, and some new additions to the VirtualPBX Softphone App should help drive some further interest.[Read More]
  • Zultys Inks Master Agent Agreement with Computer Telephony Distributing to Sell Cloud Services
    CTD will become a master agent for Zultys' Agent Channel program. The focus will be on Zultys Cloud Service virtual PBX, which offers voice, instant messaging, email and presence through the cloud. It also offers functions that have been typically handled by on-premises solutions: call recording, contact center features and voicemail, among others.[Read More]
  • VoIP, UC and Virtual PBX: Enterprise Concerns Start with Change Management
    There seems to be a decidedly loud drumbeat when it comes to enterprise communications and migrating to unified communications and VoIP: With so many benefits, like lower costs and more flexibility, why not just do it? Unfortunately, businesses still have a lot of objections for why not, all centered around change management.[Read More]
  • Millennials to Management: We Don't Want Your Old Office Phones
    Millennials have grown up around VoIP and smartphone technology, and they expect phones that include chat, call-forwarding and can be accessed in the office or on the road. Business phone systems that can't match what Millennials find in consumer technology today will be ignored by this age cohort.[Read More]
  • Sunrise Communications, NFON Bolster Cloud Telephone Collaboration
    Cloud-based telephone systems are making a big splash with businesses eager to take advantage of the improved flexibility, added capability, and cost savings that often come with such systems. An eager market means plenty of opportunity for the best in the field, and Sunrise Communications and NFON are looking to cement their presence as the best by adding on to previous collaborative efforts.[Read More]
  • Impact Telecom Partners with SimpleWan to Shape Voice Traffic
    A global provider of voice, messaging, and cloud-based communications, Impact Telecom has announced a partnership with SimpleWan that will bring that company's network monitoring and shaping tool to the Impact Telecom Hosted PBX.[Read More]
  • Virtual PBX Solutions Can Eliminate Waste, Broaden Communications Capabilities and Save Money
    Virtual PBX systems can help companies save by consolidating functions and extending their reach to all points of the organization, including mobile workers. Thanks to Session Initiated Protocol (SIP) trunking, organizations can attain the kind of functionality they need for professional purposes and gain peace of mind with improved security features.[Read More]
  • VoiceNation's OpenAnswer Earns ITEXPO 'Best of Show' Award
    The 2016 ITEXPO held in January in Florida had 129 exhibitors and thousands of attendees. This included speakers from some of the biggest names in IT, 120 sessions and five colocated events. As in most expos, awards are given for exhibitors and participants that stood out, and this year, VoiceNation, was recognized with the "Best of Show" award at the annual expo for its open source answering service software, OpenAnswer.[Read More]
  • NetByNet Holdings Creates Cloud PBX
    Net by Net Holding, a telecommunications operator and developer of cloud-based private branch exchange (PBX) software, has created the new Cloud PBX for its corporate clients.[Read More]
  • Nextiva, AudioCodes Pair Up to Provide Business Communications
    Today, cloud-based communications and collaborations provider Nextiva announced the selection of AudioCodes session border controllers (SBCs) for its Business Communications Services. In specific, AudioCodes SBCs will play an integral role in the provision of hosted voice capabilities to new customers.[Read More]
  • Digium Releases Switchvox 6
    Digium has announced the release of the latest version of its IP-based private branch exchange (PBX), Switchvox.[Read More]
  • PortaOne PortaSwitch Playing Role in Market Shift Away from Cellular Voice Service
    The trend of terminating landline service and using their mobile phones as their primary means of communication is well established among U.S. consumers. Mobile service has become more reliable and inexpensive, making traditional landline service obsolete to them.[Read More]
  • VirtualPBX Powering Nevada DNC
    This week VirtualPBX launched a contact center for the Nevada DNC. The more than 100 agent call center will be crucial to Democratic efforts, as it is responsible for voter outreach and volunteer coordination-two key cogs in the wheels of American politics.[Read More]
  • Nextiva Channel Program Director Ira Feuerstein Recognized as 2016 CRN Channel Chief
    Service providers in the ICT sector rely greatly on their channel partners to make their products and services available to a wider customer base. Managing these partners effectively and providing the right incentives requires knowing the market place and understanding what it needs. It is therefore essential to have the talent in place capable of bringing the many different parts together so the channel partners can thrive.[Read More]
  • AudioCodes Releases Virtualized CPE Platform
    AudioCodes is primarily a provider of converged voice solutions that enable enterprises and service providers alike to transition to all-IP voice networks, but lately it's become more a provider of solutions to help enterprises and service providers make the switch to network function virtualization (NFV). A member of the Israel Mobile Association NFV effort, AudioCodes has been releasing NFV solutions more often lately.[Read More]
  • Securing Carrier Voice Networks Becoming a Priority in the Age of VoIP
    When the data networks of prominent companies like Target and Home Depot are exposed to hacking and breaches, the news typically makes headlines. But attacks on voice networks are also on the rise and many carriers are struggling to combat this newer but serious type of security breach.[Read More]
  • VirtualPBX Releases Dash VoIP
    As businesses dig deeper into unified communications, many begin to find a need for IP-based systems that can lend flexibility and ease of use to daily practices. One company, VirtualPBX, has now released its latest voice-over-IP (VoIP) platform for businesses, called Dash, to achieve such results.[Read More]
  • Ease Employees into New Enterprise Telephony Systems with Support and Understanding
    Today, thanks to new technologies such as voice over IP (VoIP) and the virtual PBX, "telephone" may be a headset and a button to click on a computer screen. While your younger workers may take to these changes naturally, the people who are used to a telephone looking like a telephone may be a bit more resistant.[Read More]
  • How Virtual PBX Helps SMBs Project Large
    VoIP and virtual PBX in particular can help smaller firms project large. Just as a small business can stand tall with larger firms by having a professional website, so too can look the part with phone service by using a virtual PBX system.[Read More]
  • RingCentral Goes Global with UCaaS Service
    Communications technologies are expanding around the world as more countries deploy the infrastructure needed to support IP telephony. This has pushed service providers in this segment to deliver the same offerings for their customers no matter where they choose to branch out. RingCentral, a provider of cloud-based business communications and collaboration solutions, has launched a new cloud-based unified communications as a service (UCaaS) solution called Global Office to provide organizations with the ability to act as local businesses in different geographic locations around the world.[Read More]
  • GAWK Expands Cloud Communication Capabilities with Acquisition of Connexum
    In the ICT sector continual growth requires key acquisitions to help a company move to the next phase of their development. Everyone from Intel to Facebook has used this strategy to stay ahead of their competition while remaining relevant in a rapidly evolving industry. GAWK, Inc., a provider of cloud communications, cloud connectivity, cloud computing and managed cloud-based applications solutions for SMBs, enterprises and carriers globally, has made such an acquisition to expand its cloud communication capabilities and increase its revenue.[Read More]
  • As Primus, Allstream Sell Off, Bluarc Offers Free Migration to Its Platform
    The year did not kick off with good news for Canadian Voice over IP provider Primus Telecommunications Canada Inc. It wasn't a field day for business and residential customers, either, as the company announced its court-ordered protection from creditors.[Read More]
  • SwitchReach Makes Second Acquisition of New Year
    The recent acquisition will offer the double benefit of enhancing and optimizing message delivery for Alert Solutions' customers, while also expanding its presence in the education and healthcare markets. Wasting no time to further reach its goals, this week SwiftReach announced the completion of its acquisition of ITL/Kall8.[Read More]
  • 3CX Revamps PBX Partner Program with More Rewards, Transparency
    Partner programs are a great way for companies to quickly expand their reach by supplying their partners with the necessary tools to sell, manage and deploy their products. 3CX knows this well as it this week opted to relaunch and restructure its 3CX Partner Program. This restructuring includes new partner levels, along with a new points system, changes that aims to make the program more straightforward and incentivizing for partners.[Read More]
  • Nextiva Advances Work Against Climate Change
    The issue of climate change is one that's proven deeply contentious across a wide swath of the world today. Some believe that climate change is little more than a myth generated by alarmists eager to launch carbon taxes against an already-overburdened populace. Others believe it's a disaster in the making. Nextiva, meanwhile, is putting some extra support into prevention of climate change by working with Carbonfree Business Partnership.[Read More]
  • Hosted VoIP Not Fully Understood Among Average Users
    For many businesses of all sizes, hosted VoIP is a sound choice. In a hosted model, the business only needs to make a nominal investment in telephone sets that are compatible with VoIP, and does not have to worry about operating, maintaining or upgrading their network to support VoIP. While all this is well and good, many customers who use a hosted model, whether it's a virtual PBX or other cloud-ready solutions, simply don't understand the scope of what it does.[Read More]
  • North American VoIP Access and SIP Trunking Market Growing
    Based on the Session Initiation Protocol (SIP), SIP trunking is a Voice over Internet Protocol (VoIP) and streaming media service used by Internet telephony service providers (ITSPs) to deliver a wide range of communication services. Everything from hosted and virtual PBX to unified communications (UC), instant messages, multimedia conferences, Enhanced 9-1-1 (E9-1-1) emergency calls as well as other SIP-based and real-time communications services can be delivered.[Read More]
  • Edgewater Networks Eyeing the Untapped SMB Market for eSBC Solutions
    Traditionally an enterprise session border controller (SBC) company, Edgewater Networks has been increasingly focused on putting more intelligence at the edge of the network. The move to the intelligent edge gives the company's service provider and enterprise customers invaluable information about what's happening with their voice networks as well as an eagle eye view of their own customers' networks.[Read More]
  • Mitel Helps Mobile Carrier 3 Launch 3FrontOffice
    Mobile service provider 3, which operates in Europe and Asia, is looking to kick off a new cloud-based communications service called 3FrontOffice but, in order to do so, it needs some help from Mitel. In particular, the mobile provider will power 3FrontOffice in Sweden and Denmark with the MiCloud Telepo platform.[Read More]
  • Nextiva Releases NextOS 3.0 Beta Update
    When a company deploys a communications solution today, it means more than just phones and a PBX system. The platform has to integrate mobile technology, conferencing and collaborative tools, call center capabilities, IP telephony, unified communications, hosted solutions such as a virtual PBX and more.[Read More]
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