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Virtual PBX Featured Articles

  • VirtualPBX Announces Improvements to Softphone App
    VirtualPBX recently announced revisions to its Softphone app that will likely receive a warm reception from its current user base. Support for more devices, network quality displays, and improved security are among the new features that have been added to the software.[Read More]
  • Cloud Communications Can Help Businesses Boost Profits While Going Green
    Embracing green business practices doesn't have to be a losing proposition for any business. With careful planning and consideration, organizations can steadily implement green practices and technologies while also realizing increased revenues, and cloud communications can be a major asset in achieving these goals.[Read More]
  • Voxox Vies for Virtual PBX Market with Cloud Mobile App
    In life, other than one's keys and wallet, people do not go anywhere without their smartphone. The smartphone has permeated our day to day existence, and in doing promotes our always-on, always plugged-in lifestyle. In business, communication is critical to success and a clear trend from the startup through the enterprise is mobility. Companies demand the ability to conduct business regardless of location, and if the news is any indication, providers are beginning to answer the bell.[Read More]
  • XO Communications Steps Up Hosted PBX Options
    The virtual private branch exchange (PBX) system means a wealth of benefits in improved communications and collaboration operations, but the virtual PBX requires regular new developments to help ensure that the most is being realized from the technology. XO Communications recently brought out one such new development, stepping up its hosted PBX options by making it more readily integrated with several popular tools already on the market.[Read More]
  • VirtualPBX's Dash Takes Home 2016 Unified Communications Product of the Year Award
    VirtualPBX is already well-known in the field thanks to its wide array of communications tools, ranging from virtual private branch exchange (PBX) systems to softphone tools and plenty more. It's also won its share of awards in the market, and its Dash business phone system recently netted another such award, taking home TMC's 2016 Unified Communications Product of the Year Award.[Read More]
  • Virtual Phone Numbers Can Help Drive a Virtual PBX
    A virtual private branch exchange (PBX) system can add a lot of value to a business. It provides a means to access a variety of communications functions without having to have a lot of the equipment such services normally require on hand. A virtual PBX can be made even more capable with virtual phone numbers, so considering how to get these in place and use them appropriately can be a major issue.[Read More]
  • VirtualPBX Softphone App Gets New Features to Drive Value
    The virtual private branch exchange (PBX) has made quite an impact on operations for many users, and is also providing opportunities for developers to make some advances too. Hosted telecom is particularly benefiting from virtual PBX operations, and some new additions to the VirtualPBX Softphone App should help drive some further interest.[Read More]
  • Zultys Inks Master Agent Agreement with Computer Telephony Distributing to Sell Cloud Services
    CTD will become a master agent for Zultys' Agent Channel program. The focus will be on Zultys Cloud Service virtual PBX, which offers voice, instant messaging, email and presence through the cloud. It also offers functions that have been typically handled by on-premises solutions: call recording, contact center features and voicemail, among others.[Read More]
  • VoIP, UC and Virtual PBX: Enterprise Concerns Start with Change Management
    There seems to be a decidedly loud drumbeat when it comes to enterprise communications and migrating to unified communications and VoIP: With so many benefits, like lower costs and more flexibility, why not just do it? Unfortunately, businesses still have a lot of objections for why not, all centered around change management.[Read More]
  • Millennials to Management: We Don't Want Your Old Office Phones
    Millennials have grown up around VoIP and smartphone technology, and they expect phones that include chat, call-forwarding and can be accessed in the office or on the road. Business phone systems that can't match what Millennials find in consumer technology today will be ignored by this age cohort.[Read More]
  • Sunrise Communications, NFON Bolster Cloud Telephone Collaboration
    Cloud-based telephone systems are making a big splash with businesses eager to take advantage of the improved flexibility, added capability, and cost savings that often come with such systems. An eager market means plenty of opportunity for the best in the field, and Sunrise Communications and NFON are looking to cement their presence as the best by adding on to previous collaborative efforts.[Read More]
  • Impact Telecom Partners with SimpleWan to Shape Voice Traffic
    A global provider of voice, messaging, and cloud-based communications, Impact Telecom has announced a partnership with SimpleWan that will bring that company's network monitoring and shaping tool to the Impact Telecom Hosted PBX.[Read More]
  • Virtual PBX Solutions Can Eliminate Waste, Broaden Communications Capabilities and Save Money
    Virtual PBX systems can help companies save by consolidating functions and extending their reach to all points of the organization, including mobile workers. Thanks to Session Initiated Protocol (SIP) trunking, organizations can attain the kind of functionality they need for professional purposes and gain peace of mind with improved security features.[Read More]
  • VoiceNation's OpenAnswer Earns ITEXPO 'Best of Show' Award
    The 2016 ITEXPO held in January in Florida had 129 exhibitors and thousands of attendees. This included speakers from some of the biggest names in IT, 120 sessions and five colocated events. As in most expos, awards are given for exhibitors and participants that stood out, and this year, VoiceNation, was recognized with the "Best of Show" award at the annual expo for its open source answering service software, OpenAnswer.[Read More]
  • NetByNet Holdings Creates Cloud PBX
    Net by Net Holding, a telecommunications operator and developer of cloud-based private branch exchange (PBX) software, has created the new Cloud PBX for its corporate clients.[Read More]
  • Nextiva, AudioCodes Pair Up to Provide Business Communications
    Today, cloud-based communications and collaborations provider Nextiva announced the selection of AudioCodes session border controllers (SBCs) for its Business Communications Services. In specific, AudioCodes SBCs will play an integral role in the provision of hosted voice capabilities to new customers.[Read More]
  • Digium Releases Switchvox 6
    Digium has announced the release of the latest version of its IP-based private branch exchange (PBX), Switchvox.[Read More]
  • PortaOne PortaSwitch Playing Role in Market Shift Away from Cellular Voice Service
    The trend of terminating landline service and using their mobile phones as their primary means of communication is well established among U.S. consumers. Mobile service has become more reliable and inexpensive, making traditional landline service obsolete to them.[Read More]
  • VirtualPBX Powering Nevada DNC
    This week VirtualPBX launched a contact center for the Nevada DNC. The more than 100 agent call center will be crucial to Democratic efforts, as it is responsible for voter outreach and volunteer coordination-two key cogs in the wheels of American politics.[Read More]
  • Nextiva Channel Program Director Ira Feuerstein Recognized as 2016 CRN Channel Chief
    Service providers in the ICT sector rely greatly on their channel partners to make their products and services available to a wider customer base. Managing these partners effectively and providing the right incentives requires knowing the market place and understanding what it needs. It is therefore essential to have the talent in place capable of bringing the many different parts together so the channel partners can thrive.[Read More]
  • AudioCodes Releases Virtualized CPE Platform
    AudioCodes is primarily a provider of converged voice solutions that enable enterprises and service providers alike to transition to all-IP voice networks, but lately it's become more a provider of solutions to help enterprises and service providers make the switch to network function virtualization (NFV). A member of the Israel Mobile Association NFV effort, AudioCodes has been releasing NFV solutions more often lately.[Read More]
  • Securing Carrier Voice Networks Becoming a Priority in the Age of VoIP
    When the data networks of prominent companies like Target and Home Depot are exposed to hacking and breaches, the news typically makes headlines. But attacks on voice networks are also on the rise and many carriers are struggling to combat this newer but serious type of security breach.[Read More]
  • VirtualPBX Releases Dash VoIP
    As businesses dig deeper into unified communications, many begin to find a need for IP-based systems that can lend flexibility and ease of use to daily practices. One company, VirtualPBX, has now released its latest voice-over-IP (VoIP) platform for businesses, called Dash, to achieve such results.[Read More]
  • Ease Employees into New Enterprise Telephony Systems with Support and Understanding
    Today, thanks to new technologies such as voice over IP (VoIP) and the virtual PBX, "telephone" may be a headset and a button to click on a computer screen. While your younger workers may take to these changes naturally, the people who are used to a telephone looking like a telephone may be a bit more resistant.[Read More]
  • How Virtual PBX Helps SMBs Project Large
    VoIP and virtual PBX in particular can help smaller firms project large. Just as a small business can stand tall with larger firms by having a professional website, so too can look the part with phone service by using a virtual PBX system.[Read More]
  • RingCentral Goes Global with UCaaS Service
    Communications technologies are expanding around the world as more countries deploy the infrastructure needed to support IP telephony. This has pushed service providers in this segment to deliver the same offerings for their customers no matter where they choose to branch out. RingCentral, a provider of cloud-based business communications and collaboration solutions, has launched a new cloud-based unified communications as a service (UCaaS) solution called Global Office to provide organizations with the ability to act as local businesses in different geographic locations around the world.[Read More]
  • GAWK Expands Cloud Communication Capabilities with Acquisition of Connexum
    In the ICT sector continual growth requires key acquisitions to help a company move to the next phase of their development. Everyone from Intel to Facebook has used this strategy to stay ahead of their competition while remaining relevant in a rapidly evolving industry. GAWK, Inc., a provider of cloud communications, cloud connectivity, cloud computing and managed cloud-based applications solutions for SMBs, enterprises and carriers globally, has made such an acquisition to expand its cloud communication capabilities and increase its revenue.[Read More]
  • As Primus, Allstream Sell Off, Bluarc Offers Free Migration to Its Platform
    The year did not kick off with good news for Canadian Voice over IP provider Primus Telecommunications Canada Inc. It wasn't a field day for business and residential customers, either, as the company announced its court-ordered protection from creditors.[Read More]
  • SwitchReach Makes Second Acquisition of New Year
    The recent acquisition will offer the double benefit of enhancing and optimizing message delivery for Alert Solutions' customers, while also expanding its presence in the education and healthcare markets. Wasting no time to further reach its goals, this week SwiftReach announced the completion of its acquisition of ITL/Kall8.[Read More]
  • 3CX Revamps PBX Partner Program with More Rewards, Transparency
    Partner programs are a great way for companies to quickly expand their reach by supplying their partners with the necessary tools to sell, manage and deploy their products. 3CX knows this well as it this week opted to relaunch and restructure its 3CX Partner Program. This restructuring includes new partner levels, along with a new points system, changes that aims to make the program more straightforward and incentivizing for partners.[Read More]
  • Nextiva Advances Work Against Climate Change
    The issue of climate change is one that's proven deeply contentious across a wide swath of the world today. Some believe that climate change is little more than a myth generated by alarmists eager to launch carbon taxes against an already-overburdened populace. Others believe it's a disaster in the making. Nextiva, meanwhile, is putting some extra support into prevention of climate change by working with Carbonfree Business Partnership.[Read More]
  • Hosted VoIP Not Fully Understood Among Average Users
    For many businesses of all sizes, hosted VoIP is a sound choice. In a hosted model, the business only needs to make a nominal investment in telephone sets that are compatible with VoIP, and does not have to worry about operating, maintaining or upgrading their network to support VoIP. While all this is well and good, many customers who use a hosted model, whether it's a virtual PBX or other cloud-ready solutions, simply don't understand the scope of what it does.[Read More]
  • North American VoIP Access and SIP Trunking Market Growing
    Based on the Session Initiation Protocol (SIP), SIP trunking is a Voice over Internet Protocol (VoIP) and streaming media service used by Internet telephony service providers (ITSPs) to deliver a wide range of communication services. Everything from hosted and virtual PBX to unified communications (UC), instant messages, multimedia conferences, Enhanced 9-1-1 (E9-1-1) emergency calls as well as other SIP-based and real-time communications services can be delivered.[Read More]
  • Edgewater Networks Eyeing the Untapped SMB Market for eSBC Solutions
    Traditionally an enterprise session border controller (SBC) company, Edgewater Networks has been increasingly focused on putting more intelligence at the edge of the network. The move to the intelligent edge gives the company's service provider and enterprise customers invaluable information about what's happening with their voice networks as well as an eagle eye view of their own customers' networks.[Read More]
  • Mitel Helps Mobile Carrier 3 Launch 3FrontOffice
    Mobile service provider 3, which operates in Europe and Asia, is looking to kick off a new cloud-based communications service called 3FrontOffice but, in order to do so, it needs some help from Mitel. In particular, the mobile provider will power 3FrontOffice in Sweden and Denmark with the MiCloud Telepo platform.[Read More]
  • Nextiva Releases NextOS 3.0 Beta Update
    When a company deploys a communications solution today, it means more than just phones and a PBX system. The platform has to integrate mobile technology, conferencing and collaborative tools, call center capabilities, IP telephony, unified communications, hosted solutions such as a virtual PBX and more.[Read More]
  • Omantel Launches SIP Trunking for Large Enterprises
    The SIP trunking service companies offer differs from vendor to vendor. For example, Nextiva Trunking is a non-hosted service offered by Nextiva for communications setup between a local or enterprise PBX to Nextiva's SIP Trunking server. This allows the local PBX the ability to connect to worldwide call routing through Nextiva's infrastructure.[Read More]
  • BYOD Down, Cloud UC Way Up in 2016
    The hype surrounding the cloud and its impact on a wide variety of industries may very well be exhausting to some. After all, it seems that every other week there's a new report predicting huge cloud growth in the near future, but this is the case for a reason: the cloud is here to stay and this may be more true for the unified communications (UC) space than many others-at least, it will be within a year's time, if the results of a recent survey by The Redshift Research and Azzurri Communications proves accurate.[Read More]
  • Meeting Demand Fluctuation Head On
    For businesses of all shapes and sizes the demand cycle creates an ebb and flow. For a few months it seems profits are at an accelerated growth, and all of a sudden demand drops. Flexibility is vital to a firm's long-term success; the ability to scale to need is paramount. As the old saying goes, "Adapt or Die" , change is part of business so creating a responsive business model should be top of mind. A recent blog from the virtual PBX provider Nextiva points out several ways a business can meet this demand issue head on.[Read More]
  • Ooredoo Launches Business Managed Voice Communication Service
    Managed communications services are becoming more important as the way in which businesses communicate gets more complex. Email, unified communications, VoIP (Voice over IP), virtual PBX, conferencing, BYOD and COPE are just some of the ways today's workforce interact, collaborate and communicate with each other. Ooredoo, provider of communications and corporate managed services in the Middle East, North Africa and Southeast Asia, announced the launch of a new managed service for businesses with Managed PBX.[Read More]
  • SwitchRay Launches New Virtual PBX Web Portal
    When it comes to communication technology like virtual PBX and other cloud based services, small and medium sized businesses all over the world can go out and compete against their larger counterparts. To that end, SwitchRay announced, earlier this week that it is launching a new web portal that is geared towards helping its customers gain access to a rather powerful and effective hosted PBX management platform.[Read More]
  • Adapt to Modern Communications to Get Ahead
    Relying on legacy telephone systems serves no one in a modern business landscape. More than just remaining relevant, older telephony systems are expensive to maintain and cause more headaches than they do convenience. Today's businesses need to adapt to the technologies available not only to stay competitive, but to get ahead of the competition. There are a lot of options available, and each come with their own set of benefits.[Read More]
  • What SMBs Really Want This Holiday Season
    Take your gift giving a step further and invest in a communications system that can help your fellow SMB owner. This doesn't require that you purchase a box of phone equipment and premises-based machines to get them up and running. Virtual PBX providers like Nextiva offer subscription-based plans that can give small businesses the benefits of a fully-integrated system without set up fees or complications.[Read More]
  • Why Virtual PBX and Other Cloud Services Are a Small Business Equalizer
    The cloud is a small-business equalizer. New businesses should be focusing almost exclusively on cloud-based software solutions, and existing small businesses should be reexamining their processes in light of the dramatic shift that cloud software-as-a-service has created.[Read More]
  • Customers Frustrated Before Calling the Help Center, Survey Finds
    Before the multichannel customer approach came into existence, customers would rely on calling a customer service representative to assist with solving their problems. These days, the savvy customer will likely to go the self-service route, either by way of website FAQs or community message boards, so when a customer must pick up the phone for assistance, they're already frustrated before the call has even had a chance to begin.[Read More]
  • Competitiveness Now Rests on Constant Adjustment
    With virtual PBX systems such as Nextiva, however, adding more phone lines is as simple as purchasing a larger virtual PBX package. Because the PBX hardware is hosted by Nextiva, and software is built to scale, literally within minutes a business can double its business phone system if needed.[Read More]
  • VoicePulse Launches VoicePulse for Business
    There are more communications options available for businesses today than any other time. This is allowing organizations to be more productive by being available at all times for their customers and employees. VoicePulse, a technology and communications company that provides advanced VoIP, SIP Trunking and Cloud PBX services to residential and business customers, just announced the VoicePulse for Business, a hosted PBX solution.[Read More]
  • Virtual PBX: More Than a Phone System Option
    What's the latest trend that's gotten your attention in communications? While watching the end of the football game last night, my husband and I caught the latest iPhone Watch commercial and we commented on how far we've come. As kids, we remember the old Maxwell Smart episodes where his methods of staying connected we're just now seeing in the mainstream. While we likely won't be taking off our shoe to make a call, the reality is we're definitely embracing some ideas considered radical not long ago.[Read More]
  • Death of Business Phone Greatly Exaggerated
    A recent Pew Research study found that while 44 percent of those surveyed would find it hard to part with their cell phone, only 17 percent could say the same thing about their landline phone.[Read More]
  • TelePacific and Aligned Communications Strike New Distribution Deal
    Distribution deals have a great way of broadening companies' focus, and a new one between TelePacific Communications and Aligned Communications should do just that. With TelePacific now able to offer its solution set up for Aligned to provide its customers, the end result should be plenty of new inroads made for both firms.[Read More]
  • Why Your Business Phone Number Still Matters
    Let's get real: the telephone is no longer the only form of communication for businesses, but regardless of how the Internet has connected us, a telephone number is still a requirement. While it's become the norm for customers to seek out other channels to reach customer service, having phone communications still matters. In fact, your phone number is more than just a 10-digit code your customers can dial into for help; it's part of your brand. There are a lot of options when it comes to choosing a number that will be remembered by customers, but the bigger picture here is that customers need to reach you, and you need to be reached.[Read More]
  • VirtualPBX Releases Security and Compatibility Update
    VirtualPBX, a provider of business telecommunications products and services best known for first developing Voice over Internet Protocol (VoIP), just launched an updated version of its popular Softphone App that brings further improvements to stability and the user experience.[Read More]
  • Axiros Manages Swisscom's ACS Upgrade
    As part of the overall services telecoms provide, VoIP has become an essential offering. For Swisscom, managing its enterprise VoIP meant integrating the complex systems it had in place, which is why the company selected Axiros' AXESS. ACS.[Read More]
  • oneCentral Enlists OnApp to Streamline Platforms
    One more major company has upgraded their virtual PBX system, heightening competition in an already fierce market. oneCentral and OnApp have teamed up to streamline oneCentral's customer portal, which is powered by VMware vCloud Director.[Read More]
  • OneCentral Chooses OnApp Portal for Great User Experience
    OnApp recently announced that oneCentral had selected its VMWare vCloud portal to help the telecom partners it works with manage Callocate, a oneCentral communications platform. By using the portal, these partners can deliver service more easily and provide better billing and user management.[Read More]
  • Virtual Contact Center Gives Bizmatics PrognoCIS Extra Edge
    Streamlining healthcare operations is something most every healthcare provider is out to do. A streamlined system means less spending and more effective care, improving the customer experience alongside the bottom line. Bizmatics took a step in that direction recently, adding 8x8's Virtual Contact Center (VCC) to its PrognoCIS system.[Read More]
  • SCC Partners with SIPCOM to Deliver Hosted Voice, UCaaS
    SCC has added hosted voice and Unified Communications as a Service to its portfolio with its partnership with SIPCOM.[Read More]
  • Raiders Turn to Virtual PBX & More to Drive Retail Operations
    While most are familiar with the Oakland Raiders football team, there's likely a lot less familiarity with the retail arm of the Oakland Raiders known as The Raider Image. Made up of 12 such locations throughout California, it's a fairly big operation, and recently required a major upgrade of communications technology to better handle its operation. The Raiders brought in an array of new systems in a recent upgrade, including a virtual PBX, or public branch exchange, system.[Read More]
  • Evolve IP Survey Results Show Cloud-Based Phone Systems Favored
    Results from a recent survey conducted by Evolve IP speak favorably about cloud-based IP phone systems. Perhaps the most significant: an overwhelming majority of current cloud phone users indicated that their next phone system will be cloud-based too.[Read More]
  • ITEXPO: Vonage Means Business
    Vonage, focused on the business of better, is providing firms with award-winning business communications that improve productivity, the bottom line and save money in the process.Business moves at the speed of innovation, and this week in Anaheim ITEXPO, the only show that illustrates the next frontier of communications, is in full swing. And, Regional Vice President for Channel Partner Sales Skyler Stewart took some time to speak with TMC about the communications space, Vonage and ITEXPO.[Read More]
  • Clear Rate Communications Plugs in to Metaswitch Networks Services
    When the time came for Clear Rate Communications to replace its array of time division multiplexer (TDM)-based communications tools, it likely had no shortage of possible replacements in the field and ready to go. But after due consideration, Clear Rate ultimately turned to Metaswitch Networks to get the job done and bring in a new set of hosted unified communications (UC) and session initiation protocol (SIP) trunking tools for Clear Rate to put to use.[Read More]
  • New Zealand Solutions Provider Shows Why VoIP is the SMB's Friend
    New Zealand voice, video and IT specialists, Connect NZ, recently partnered with cloud-based VoIP provider, Vadacom, to give its SMB customers an improved communications experience.[Read More]
  • REDCOM Rolls Out Infinion UC Platform
    When it comes to taking advantage of the latest advances in the Unified Communications market, REDCOM is looking to strengthen its standing with the recent release of the Infinion platform. This particular set of solutions will allow customers to combine flexible calling with messaging routing capabilities. Along with the features that are included in the Infinion UC platform is a software based media server, instant messaging, presence, automated attendant and fully integrated point-to-point video.[Read More]
  • Nextiva Announces NextOS 3.0 Availability, Offers New Cloud Phone Management Tools
    There are already quite a few people out there putting Nextiva NextOS 3.0 to work, as the system has been in open beta for the last while now. But for those who have tried it and liked it, or just want to try it for the first time, there's a whole new chance to do that as Nextiva brings out the NextOS 3.0 system into a wider release that's now available.[Read More]
  • Mobility Serves as a Natural Defense Against Disasters
    One of the selling points of a virtual PBX system based on VoIP is that it follows you anywhere. Rarely do we consider the role that this anywhere access can play when a natural disaster strikes, however.[Read More]
  • Community College of Vermont Selects Sovernet Communications to Upgrade PBX
    Community College of Vermont (CCV) has chosen Sovernet Communications to modernize its phone system. The company will provide virtual PBX services across all 12 of its locations across the state serving over 300 lines over a fiber-optic network.[Read More]
  • Newest enepath Partner is Market Communications
    enepath is a telecommunications service provider that uses its patented fully distributed software platform, the Adaptive Media Platform (AMP) to deliver higher levels of reliability and greater ease of implementation than has normally been seen in the Trading Room voice market.[Read More]
  • FracTEL's Cloud PBX Solution Supported by Substantial New Funding
    FracTEL recently announced that it has signed a deal with an as-yet-unnamed investment bank in Chicago to receive $3 million in convertible debt financing.[Read More]
  • Digicel Newest Mitel Partner
    Digicel, a mobile phone network provider for the Caribbean, Central America, and Oceania geographical regions, recently announced that it has become a Mitel partner and will begin reselling and providing support for Mitel telecommunications products.[Read More]
  • MyNetFone Limited Introduces Unlimited Business Phone Plan for Flat fee
    When VoIP first became available, one of the features that attracted users was the number of unlimited tier of services it made available for users. With IP telephony now readily available almost everywhere, new hosted voice and data communication service providers are providing a range of solutions with unlimited features. MyNetFone Limited, a hosted services provider in Australia, just announced the introduction of VoiceLink, a business phone plan that delivers unlimited lines for a monthly flat fee.[Read More]
  • Zendesk Introduces Integrated Nextiva App for Easy Access to Customer Information
    Businesses dedicated to providing customers with top-notch service have found investments in business process applications to be essential, but may be overwhelmed by the wide range of products and the tendency for them to not be compatible with each other. Cloud-based customer service software company Zendesk is known for integrating other applications into its platform in order to help ameliorate this issue; the latest integration is a cloud business phone service from Nextiva, provider of a wide range of cloud-based communications solutions.[Read More]
  • ContinuitySA Upgrades to Amaya Communication Manager 6.3
    ContinuitySA, a South African provider of business continuity solutions, has announced it has implemented Avaya's Communication Manager 6.3.[Read More]
  • BirchConnect Improved Customer Portal for TotalCloud PBX Now Live
    The one thing organizations look for in today's communication solutions is full transparency in the technology they deploy. As personal mobile devices and hosted solutions continue to increase the complexity in today's communications ecosystem, having greater control ensures everything is running as it should. Whether it is a small business or a large enterprise, they demand accessibility and it has become a great selling point for service providers. Birch Communications is responding to this demand by improving its BirchConnect customer portal for TotalCloud PBX, which is now live.[Read More]
  • CSG to Serve as an 8x8 Channel Partner for Asia Pacific
    According to a recent report released by the International Monetary Fund (IMF), the Asia Pacific region is projected to remain the global growth leader over the medium term. With growth rates hovering around two percent or less in the U.S. and Europe, as a whole the Asia Pacific region is expected to hold steady at 5.6 percent in 2015 and to ease slightly to 5.5 percent in 2016. This presents many new opportunities for companies, and 8x8, provider of cloud-based unified communications and contact center solutions, has entered into a partnership with CSG to increase its presence in the region.[Read More]
  • Virtual PBX Offers Benefits to Small Businesses
    Do you know the differences between a virtual private branch exchange (PBX) and self-hosted systems? The opportunities available for hosted systems may be great for some companies but not right for all. This brief article will attempt to illuminate the differences between each product and which one can best fit your business.[Read More]
  • Carrier Worxs to Bring Affordable Internet, PBX to Texas
    Carrier Worxs, a provider of hosted PBX and Internet services to businesses, announced last week that they will be beginning offering their services to business startups in Williamson County, Texas. While Carrier Worxs has long been a provider of these types of services to larger businesses but is now seeking to offer the same products to smaller, upstart organizations.[Read More]
  • ShoreTel to Supply Salvation Army Sites with Communications Solutions
    The Salvation Army was founded in London, England in 1865, and since has grown to more than 126 countries around the world running a wide range of charities. With 150 years of service, it has survived by adapting to changes in society in order to continue delivering the help people need, this includes using the latest technology. The Australian branch of the organization, which has been there since 1880, is upgrading its communications solution at the new Sydney head office and 60 sites for The Salvation Army Australia Eastern Territory. To make this possible, it selected ShorTel, provider of phone systems and unified communications (UC) solutions for the cloud and premises.[Read More]
  • Voxox Adds Features to Cloud Phone Virtual PBX Service
    Cloud-based telephony services have introduced many different options allowing organizations of any size to access enterprise-class communication services. Whether you are working from home, have a small business or you are part of a large enterprise, the technology provides services that are essential in today's digital world. With cloud solutions, your company is no longer held back by the limitations of traditional phone services. And Voxox is expanding those possibilities by offering international extensions, local phone numbers and more as part of its cloud-based telephony offering.[Read More]
  • Anahata Brings Asterisk to its VoIP Systems
    Asterisk is already pretty well-known as a tool for businesses of all sizes, but Anahata Technologies-part of the Perth Software Development Company-is set to take Asterisk to a whole new level, adding it to its line of FreePBX and Internet Relay Chat (IRC) tools found on the Ubuntu operating system. This in turn should open up a slate of new options for Ubuntu users, and allow for a fairly simple way to step up communications.[Read More]
  • ABP Technology Partners with BVoIP for UC System
    ABP Technology specializes in the reselling of voice-over-IP (VoIP) phone systems and IP-based surveillance and infrastructure products. The company's latest partnership is with BVoIP which will offer a complete cloud-based IP-private branch exchange (IP-PBX) for ABP resellers to offer to their channel customers.[Read More]
  • Harness the Power of VoIP with SIP Trunking, Virtual PBX
    Businesses that have tapped into VoIP's cost-saving and productivity-enhancing measures have taken the technology's benefits a step further through SIP trunking and virtual PBX. While the two are mutually exclusive, both virtual PBX and SIP trunking provide the backbone and foundation to make VoIP work for modern communications systems.[Read More]
  • Easy Office Phone Supports Pan American Games
    This year, the Pan American Games finds its home in Toronto, Canada. St. John Ambulance will provide immediate medical response for spectators and limited medical response for athletes, and it has sought help from Easy Office Phone for its communication needs.[Read More]
  • Wheelings & Dealings: Oz Mining Co. Teams with VoIP Player
    In Australia, mining is big business. And so is telecom. In the spirit of Reese's Peanut Butter Cups, stockholders think these are two great tastes that will taste great together.[Read More]
  • Cloud PBX a Game Changer for Businesses
    Businesses are quickly realizing that traditional phone systems are no longer a sound option for productivity and cost-saving measures. A cloud-based system can offer a host of benefits, regardless of the size of business, and with the many options available, these newer, more up-to-date solutions are affordable no matter the budget. What makes a cloud-based PBX system so great?[Read More]
  • Microsoft Previews Skype for Business Features, Including Cloud PBX
    Microsoft has changed the name of its Lync collaboration software to Skype for Business and with a new name comes some new features, including a virtual PBX, according to CIO Today.[Read More]
  • NTT Picks BroadVision's Vmoso Cloud Communications App
    Business collaboration and engagement solution provider BroadVision has announced that NTT Communications has chosen its Vmoso cloud communication application.[Read More]
  • Dialexia and Patton Electronics Ease the Transition to VoIP with New Office PX Appliance
    Dialexia, a provider of VoIP-based telecommunications solutions, has announced the launch of Office PX, a new all-in-one IP-PBX solution for small and medium enterprises (SMEs). The latest addition to Dialexia's Office X series appliance, Office PX was developed jointly with Patton Electronics, a manufacturer of data communications products and network equipment.[Read More]
  • Virtual PBX Provider Named Careerbuilder Top Companies to Work for in Arizona
    One of the more impressive images of companies in Silicon Valley is the working environment they have created for their employees. Everything from free hot lunches to yoga classes, laundry service, carwashes and a ping-pong table are some of the perks these businesses offer to lure and keep high-value talent. Whether the company is located in California or another part of the world, this practice has now become standard in almost all tech organizations. An Arizona company, Nextiva, provider of cloud communications, was named a 2015 Careerbuilder Top Companies to Work for in the State for the second year in a row because of the quality work environment it provides for its employees.[Read More]
  • Ukrtelekom Launches Cloud Based Virtual PBX
    Ukrtelekom has already been a rather successful company when it comes to communications solutions for business and corporate customers. Now the firm is taking the next step by offering a Cloud PBX service that is available for activation and daily use. With the launch of this particular solution, the company is able to offer the high tech communications platform that comes with cloud and virtual PBX without the need for those clients to employ an entire IT department.[Read More]
  • Is Your Virtual PBX Putting You at Risk?
    Did you ever use code as a kid when you were communicating with your friends? We often tried to come up with our own language, a secret code we could use that would be kept out of reach of siblings and adults. The only problem was we had to keep the legend handy or the code would be foreign to us as well. The excitement surrounding its use was more about the secret fun than the communication we were trying to achieve.[Read More]
  • Birch-OrbitCom Deal Now Official
    Birch Communications recently announced that its acquisition of the customer assets of OrbitCom had closed. As a result of the transaction, Birch obtains more than 5,000 new customers from 14 states.[Read More]
  • Tyme Global Technologies and Septrivium Join Forces to Improve Services
    The hospitality industry thrives on effective communication to deliver superior customer service; from the time guests make reservations until they check out. In the past this was accomplished through sheer manpower to ensure the requests customers make were carried out in a timely manner. But today a range of technologies is making it possible for hotels and other establishments to track every instance of customer interaction to achieve the same result. Two companies that specialize in the hospitality industry and communication services have announced a cross ownership deal that will introduce new levels of efficiency for their customers.[Read More]
  • Panasonic's New SIP Interoperability and Certification Program to be Managed by tekVizion Labs
    Panasonic System Communications Company of North America is currently a leading provider of business telephone systems. A little less than a week ago, they announced its selection of tekVizion Labs to manage its new SIP Interoperability and Certification program. Equipment's reliability is extremely important in the business world. Products have to be tested to guarantee that they will work as intended under certain conditions and circumstances. Employing tekVizion for this task will help Panasonic to streamline that process[Read More]
  • Company Business Phone Being Phased Out on Wall Street
    Once upon a time, it was almost a status symbol to be issued that second mobile phone by your company, which back in the day was always a BlackBerry. While these days it is mostly on the tech support side, I still do see a few people walking around with two phones attached to their belts. This was the safest way to maintain secure company emails and keep track of company phone calls.[Read More]
  • PBX Provider Goes Mobile
    Recent years have seen a steady rise in enterprise mobility and the remote workforce, challenging communication providers to develop solutions to meet this growing demand. From a Virtual PBX to an on-premises solution, providers must allow for any room to be the conference room.[Read More]
  • Carrier Worxs to Provide Businesses in Texas with Hosted PBX
    The company announced it is partnering with local and national hosted PBX and cloud service vendors so it can provide its clients with more communications options. According to this new arrangement, Carrier Worxs will be adding hosted PBX and cloud IT assessment to its Vendor and Provider Selection Service to businesses in the Houston, Harris County, Dallas, and Austin areas.[Read More]
  • Toshiba Makes Cloud UC Affordable With New Leasing Program for VIPedge
    Cloud technology continues to remove the financial barriers that limited many organizations from acquiring enterprise grade IT solutions. Everything from communications to software can now be obtained in a hosted platform without the prohibitive capital and operational expenditures of on premises deployments. In addition to giving end-users more access to better technology, service providers have also gained a larger customer base. Continuing with that trend, Toshiba announced a new leasing program for its VIPedge cloud-based business unified communications telephone solution.[Read More]
  • ZCorum & Alianza Enter the White Label Ring
    Attempting to capitalize on this trend in the form of a new partnership providing cloud-based VoIP services for broadband providers are ZCorum and Alianza. Utilizing Alianza'a Cloud Voice technology and ZCorum's provision of digital voice and managed services, the newly minted duo are directing efforts to both the commercial and residential market.[Read More]
  • Wave Nets Nine Figures in Push to Build Out Gigabit Fiber Infrastructure
    Most of us want better Internet connectivity, and the thought of Google Fiber, or its closest analogue, making it out to us is a thrill on par with the best. But Internet expansion isn't easy, or inexpensive, and requires quite a bit of capital to successfully bring to bear. To that end, Wave has reportedly raised $130 million in a bid to drive network expansion along the West Coast.[Read More]
  • LinkBermuda Adds Backup and Private Cloud to its Cloud Services Portfolio
    LinkBermuda announced recently that it added two new services to its product line. One is a cloud backup service that will allow companies to quickly backup and restore their data. The second is a virtual private cloud that provides a testing environment for new solutions before they are moved into a production environment on a public cloud.[Read More]
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