In today’s highly competitive business world, with an increasing demand to cut costs, the virtual PBX (News
) makes it possible to put a company’s “best foot forward” at a price point that makes more sense than was traditionally possible.
A virtual PBX takes away the complexity of connecting two parties since all PBX functions are handled by a third-party provider.
Also, there is no on-site installations or maintenance required and businesses are provided a vast number of call management features such as auto attendants, call transferring, find-me-follow, fax and voicemail – removing the need to have extra staff of handle these calls.
In addition, a virtual PBX makes it possible to manage a business from any location, at any time, so that calls are never missed.
For smaller businesses, the virtual PBX is particularly beneficial because it brings new advanced features and functionality to the company phone system.
Business VoIP provider Nextiva
offers small businesses a standalone virtual PBX ,called “Nextiva Connect
," which comes with an auto attendant to field customer calls – just like a larger company is able to do. It also greets customers and directs them to where they need to go and includes speech recognition capabilities so customers need only say the last name of the person they wish to reach.
The Nextiva Connect offering is provided to users in three packages: 100 minutes and 10 virtual extensions for $8.95 a month (annually); 500 minutes and 20 virtual extensions for $19.95 a month (annually); and Unlimited, which offers up to 100 extensions and unlimited minutes, for $69.95 a month (annually).
Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.
Edited by Michael Dinan