As broadband Internet services begin to proliferate, in part due the recent economic stimulus funding package, more and more businesses are getting the opportunity to communicate through Voice over Internet Protocol and a virtual PBX (News
In an effort to improve the nation’s technology and communications infrastructure, President Barack Obama’s administration implemented a $787 billion economic stimulus plan that earmarks $19 billion to accelerate adoption of healthcare IT, $15 billion to train students for an “innovation” economy and $7 billion for broadband Internet connectivity.
When unveiling details of the plan, Obama urged Congress to approve funding for rolling out broadband to unserved and underserved areas throughout the United States, and this could have wide-ranging implications in many vertical markets that require broadband to access.
And VoIP, as well as VoIP in conjunction with a virtual PBX, is one platform primed for growth as the influx of investment in the broadband market begins to mature. Despite predictions that the growth in IP lines for the PBX market will decline for the first time ever in 2009, the stimulus plan is expected to have a significant long term impact.
“Broadband brings automatic benefits and growth to VoIP market,” Yaniv Masjedi of Nextiva told TMCnet “And, business will save money making this call over an IP line.”
is a business VoIP service provider that also offers a standalone virtual PBX, called “Nextiva Connect
,” which is designed for small businesses. As broadband begins to saturate the outlining markets in the United States, small business will have the opportunity to implement these new technologies.
Nextiva Connect gives a small business one central local or toll-free phone number to provide clients and allows calls to be routed anywhere.
“This is something we are definitely excited about,” said Masjedi. “Not just for the virtual PBX market, but for IP and VoIP as a whole. It is beneficial for small businesses, where we will see the greatest growth as we move toward a country fully VoIP, rather than just (communicative through) landlines.”
Masjedi says small business owners with access to broadband can bring new VoIP-enabled features and functionality to phone systems though a virtual PBX.
The idea behind using a virtual PBX solution is to enable small businesses to spend less – at Nextiva it costs less than $30 per month for all services and phone calls. Traditionally, compared to an in-house PBX phone system, a virtual PBX hosted solution can provide additional features and flexibility without the need to purchase expensive equipment.
In addition, switching from traditional PBX to virtual PBX has other less immediately tangible advantages, such as if a business moves; there is no PBX equipment to move along with it, no phone numbers to change and no downtime.
“Nextiva is an all- in-one voice in company for businesses, offering a VoIP aspect combined with virtual PBX,” said Masjedi.
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim’s articles, please visit his columnist page.
Edited by Michael Dinan