Virtual PBX Featured Article

Is It Time for a VoIP System?

March 07, 2018

By Mandi Nowitz - Web Editor

It is hard to let things go, and that goes for legacy office equipment. A prime example is traditional landline phone systems that may feel too time-consuming to upgrade. However, there are many benefits to having VoIP phone systems and it may be time for your business to consider implementation sooner rather than later.

There are a handful of smoke signals alerting a business that an upgrade is needed. It starts with financials. Keeping costs down is vital and, when telecom expenses are higher than desired, a VoIP system should definitely be considered. There are no maintenance, update, upgrade, and long distance fees. New numbers and extensions can be added without any truckrolls for adding physical lines, making it simple and cost-effective.

How much can a company anticipate in savings? Some business claim 40 percent in savings over a legacy landline and, for some, upwards of 50 percent.

Let’s face it: telecommuting has long been in existence but, with all the technological advancements, the amount of remote workers has gone through the roof. Global Workplace Analytics states 50 percent of the workforce works from home. It is also stated that regular workers telecommute approximately 20 percent of the time and this will just keep skyrocketing.

By implementing a VoIP system, businesses can connect all workers, whether they are in the same office, working remotely, out of the country, etc. Why? Because everyone is linked via a unified, centralized cloud-based platform that can be accessed on any device, including tablets and smartphones.

SMBs want and need the same features and advantages of enterprises. With a VoIP system, they have access to many of those features, including voicemail-to-email, voicemail-to-text, video calling, auto attendant, one-number service, direct-inward-dial, etc. It’s all about expansion and long-term growth, which is easily supported with VoIP systems.

The last big sign it is time for a VoIP system is a location with the possibility of going “off the grid.” Brownouts/power outages, even the briefest ones, can cost a company business, due to misunderstandings, dropped calls, or complete inaccessibility. VoIP systems have a backup power system, becoming the superheroes when and if the power goes out. In addition, cloud-based VoIP services can always be accessed from remote locations with smartphones, laptops, or IP phones if power remains out.

Has your business gone VoIP yet?

Edited by Erik Linask

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Key Benefits

  Unlimited Calling & Faxing
  Number Portability
  Auto Attendant
  Instant Conference Calls
  HD Voice Quality