VirtualPBX Makes Mobility Easier

As the workforce moves in an ever so mobile direction, VoIP and cloud communications providers must address this trend in offerings. The power of the cloud compels change, and this is one major component of that evolution.

Today, VirtualPBX unveiled a major update to the Extension Manager App for those using iPads and iPhones.

"The Extension Manager App is vital to the companies that use it, so it was exactly their impression of it that we wanted to learn from to guide this update," said Lon Baker, VirtualPBX's COO.

The newly update application introduces a new interface to create a more user friendly experience. Why the change? Because users said so. VirtualPBX users are able to take of advantage of a public-facing Product Roadmap, which provides opportunity to leave feedback and feature suggestions as well as sign up for early access to beta versions. The engineering team was able to compile feedback to augment the applications functionality and usability.

"Improvement through incremental gains is something we expect from ourselves no matter what," Baker continued, "But by tapping into the expertise and insight of our core users, we were able to boost this update into more substantial advances."

With the enhancements, the learning curve to the Extension Manager App is minimized, while still providing the core functions users have come to expect. For example, users can still remotely manage TrueACQ Queues and toggle the Follow-Me Calling call forwarding features. Now, it’s simply easier to do so.  

The world is shrinking in many ways. No longer are team members tethered to a desk, as business is an anywhere, anytime proposition today. Innovation in VoIP and cloud-based solutions are serving to enable a new era of communication and collaboration. Are you in?

Edited by Maurice Nagle