Grandstream Portfolio of IP Phones Now Available for Yay.com Customers

So you’ve vetted PBX providers, have a team putting the pieces of your business phone system together and are eager to get the deployment underway. Selecting a system is only the beginning, as one may select the best service available but without an exceptional endpoint the expectation of high quality communication and collaboration experiences must be tempered.

To this end, the UK’s Yay.com certified the full portfolio of Grandstream IP phones for use with its hosted PBX and SIP trunk VoIP platform. Yay.com aim’s to “make business easy” by offering easy to use and powerful HD quality cloud-based communications software. This week’s announcement not only adds value to the Yay.com platform but augments Grandstream’s presence in the U.K.

Businesses of all shapes and sizes can benefit from a VoIP deployment, but it is important to do one’s due diligence when selecting technology tools. It’s pretty tough fitting a round peg in a square hole, meaning telephony solutions are not one-size fits all.   

Digging a bit deeper, it is vital to have a checklist of requirements for a telephony solution. Sure, features such as mobility, presence, IM or visual voicemail are great but something to bear in mind is analytics. You’ve invested in a virtual PBX say, and while it serves as the conduit for daily interactions and transactions, let that data go to work for your firm. Gain actionable insight from these interactions and increase your ROI.

Selecting the proper PBX poses a challenge, but doing some research can go a long way. Business phone system providers seek to add value in their offerings, Yay.com improved the purchasing process for customers by expanding its offering of IP phones and providing greater choice.

A good carpenter never blames his tools, but in business a poor connection as the result of faulty hardware, or subpar components can lead to a lot more than blame.

Edited by Stefania Viscusi