Virtual PBX Featured Article

Got VoIP for Your Business?

April 23, 2015

By Maurice Nagle - Virtual PBX Web Editor

A recent survey on U.S. small and medium sized businesses’ (SMB) perceptions and usage of business phone systems illustrated some intriguing results; most notably that awareness of technology trends and specifically business phone system trends is low. And, according to the most recent U.S. Census Bureau Data firms that qualify for the SMB tag make up 99.7 percent of employer firms in the United States. When we put these two points together, there’s an issue—as Plato once said, “Ignorance is bliss.” If you don’t know, you simply don’t know.


For that reason, this article will take a look at a Business VoIP provider that is reliable, cost-friendly and for those not so tech savvy, quite user friendly. As a company experiencing healthy growth, Nextiva has received industry-wide kudos as one of the preeminent business VoIP providers in today’s market.

One of the biggest advantages Nextiva offers is its professional account setup. While you do have to manually plug in the phones sent to your business, there is a fair of amount of hand holding, if necessary, during the installation process. The business VoIP provider is the only such provider that assigns each client a personal account representative to offer end-to-end support; offering the expertise and skill of a professional installation minus the additional price tag.

Getting down to the nitty gritty, Nextiva provides an SMB with a plethora of features at the reasonable price of about $45 a month. Nextiva’s customer support teams are U.S.-based, and according to fitsmallbusiness.com answer 95 percent of service calls within the first two rings. Conversely, a RingCentral may have quality offerings but only guarantees the same level of customer service for its larger clients. With Nextiva, you know what you’re business is getting, no hidden fees and no contract.

VoIP service is an easy way for SMBs to cut costs on their phone bill, add functionality and improve collaboration. Additionally, if one were to leverage a cloud-based business VoIP solution the headache of hardware storage and maintenance can become a thing of the past.

The virtual PBX offerings of today are easily implemented, cost nothing to store and provide a firm with the desired mobility, scalability and reliability.

The benefits are bountiful for those that make the jump to a business VoIP provider. Do your research, find the provider that works for you and enjoy the splendor that is business VoIP. While ignorance may be bliss, in some instances it pays to be well informed. This is one of them.  

 

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Key Benefits

  Unlimited Calling & Faxing
  Number Portability
  Auto Attendant
  Voicemail-to-Email
  Instant Conference Calls
  HD Voice Quality



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