Telx Telecom Rolls Out Cloud-based PBX Hosting

Telx Telecom, a telecom service provider engaged in providing IP telephone services and other associated managed services to various small and mid-sized organizations, recently rolled out its PBX hosting on cloud architecture, a cutting-edge solution that allows organizations to establish remote contact instantly with customers across the globe. The cloud PBX comes at a time when organizations are looking for a reliable alternative to the existing framework of hosted PBX solutions, which is unable to deliver the required performance in an increasingly globalized economy.

Mobile telephony has redefined the way business is conducted across the world. However, the high costs on roaming when the business user is outside of the home network is one of the challenges the businesses face today in moving toward a ‘work from anywhere in the world’ trend.

Today’s organizations work on a 24x7 basis across time zones and IP telephony is being touted as the most reliable solution to address the changing trends in the industry. Organizations are constantly focusing on increasing their competitive footprint by enhancing their customer service capabilities. This is where reachable to customers on a dedicated telephone number at anytime from anywhere in the world become critical.

With IP telephony emerging as the best viable solution in the industry, storing data in the cloud is fast gaining grounds and Telx Telecom is catering to this growing need with its data server, guaranteeing up to 99 percent reliability. The newly rolled out solution from Telx Telecom enables its customers to handle single user calls or conference calls with ease without having to be concerned about the calls being dropped abruptly because of the system downtime.

Telx Telecom’s advanced networking architecture includes equipment from Polycom, Cisco, Acme and Lucent. Telex Telecom holds the distinction of being one of the very organizations having Cisco Powered Network status. The exclusive OSS platform developed and owned by the company is highly robust, scalable, reliable and consistent, thus ensuring effective performance of the IP based telephonic architecture for its clients.


Edited by Rachel Ramsey