With the growing popularity of VoIP, hosted PBX (News - Alert) and virtual PBX services, customers are provided with endless opportunities to upgrade their communications infrastructure to the latest and greatest technologies. However, they sometimes don’t select the right service provider because most of the companies in this space are new and haven’t captured a significant share in the market.
The VoIP industry is projected to grow to $76.1 billion by 2015, according to Infonetics Research (News - Alert). The market has become highly competitive, and hosted PBX providers are waiting to grab a great share of this market. There are a few companies that help customers select the right VoIP or hosted PBX provider by comparing various components of their services. This comparison provides users with an independent review of the services offered by these providers.
Voip-Info.org is a website that compares different VoIP and hosted PBX services, and has just unveiled its picks for the best business hosted PBX providers of 2013.
Vocalocity (News - Alert) is this year’s choice by the company for the best hosted PBX provider for business of 2013. Customer reviews on VoipReview.org about Vocalocity’s call quality come in at a perfect 5 out of 5 stars, the company said.
Vocalocity offers business and residential hosted PBX with a number of plans suitable for businesses of all sizes. Their service has also been highlighted due to its great customer service and excellent call quality.
With a remarkable 4.8 out of 5 stars, Nextiva has been ranked the second best hosted PBX provider according to Voip-Info.org ranking. The company’s hallmark is top-notch customer service. The hosted PBX service from Nextiva is easy to set up and Nextiva Office, its robust business VoIP service plan, delivers great call quality, reliability, quick setup, and advanced features. The service starts at $19.95 per user per month.
Another hosted PBX provider that has ranked high is Jive Communications. Jive PBX is a VoIP service plan with no contracts, no hidden fees, unlimited long distance, unlimited voicemail boxes, unlimited extensions, and a host of other features. Jive PBX starts at $19.95 per line per month, and current and former customers rate the company 4.9 out of 5 stars.
Edited by Jamie Epstein