Hosted and virtual PBXs have gained popularity in recent years thanks to their ability to offer advanced communications at a fraction of the cost seen with traditional telephony infrastructure. The robust platforms eliminate the need for a completely new telephony infrastructure as needs change over time, thus bringing significant capex savings to a business.
At this time, several companies are now upgrading their traditional telephony infrastructure to a hosted/virtual PBX setup.
Line Systems (News - Alert), Inc. (LSI), a provider of integrated communications including voice, data and cloud services with national and international networking capabilities, is one of them and has recently revealed it has been selected by Haverford Trust Companies to be the company’s communications provider for a Hosted PBX (HPBX) solution.
Haverford Trust picked LSI to replace its premises-based phone system that was reaching the end of its life. The company was looking for a solution to improve efficiency and help them do their jobs better.
“With features such as Find Me/Follow Me, Voicemail to Email, SIM ring, and end user call statistics, LSI’s HPBX solution, with its easy-to-use end user portal, we have received just that,” said John Supplee, CIO and VP of Client Service at The Haverford Trust Company, in a statement.
After initially having a PRI with LSI, Haverford Trust chose to migrate its services to a more technologically advanced solution to match its ever-expanding business needs from Line Systems. This solution not only enhanced the features, functionality, and productivity locally but incorporated a secondary Ethernet connection ensuring redundancy in the event the primary connection was out of service.
“The graduation of Haverford Trust from the traditional telephony environment to an IP infrastructure illustrates further our own growth as a carrier,” added Kevin McGeary, chief operating officer of Line Systems. “Our value proposition has always been to provide true service and a comprehensive product portfolio along with complementing our growth with that of our customers.”
Want to learn more about SIP Trunking and how to integrate it into your current UC strategy? Don’t miss the SIP Trunking- UC Seminarscollocated with ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.
Edited by Jamie Epstein