BluIP, a provider of enhanced cloud-based applications including a virtual PBX to small and medium-sized businesses, has partnered with Echopass to offer the integrated solution to several large contact centers.
To foster the right business environment and improve business innovation, BluIP felt it was important to become the latest member of the EchoPlace Partner Network. Echopass Corporation is a company deeply rooted in cloud-based contact center solutions and its partners work together to power new solutions that improve the customer experience and loyalty, enhance operational efficiency and accelerate time to value while leveraging the enterprise's existing assets.
Jacob Lee, senior vice president of Business Development and Strategic Alliances at BluIP, said in a statement, “We are delighted to become part of the EchoPlace network and a partner of Echopass, with Echopass, we're able to expand our reach for Hosted PBX (News - Alert) into the large enterprise segment, and partner with the market leader for hosted and cloud-based contact centers”
The partnership between these two companies replaces the existing premises-based contact center and PBX hardware with a fully redundant cloud-based service. Further, by maintaining a secure cloud environment, BluIP's PBX offers users a complete telephone system hosted in the cloud at a fraction of the cost of a traditional PBX.
"Our EchoPlace Partner Network continues to grow through carefully selected best in class partners who understand the cloud model and provide complementary services for a completely integrated customer solution," added David Tso, senior vice president, Product and Strategy at Echopass. "BluIP helps us meet the needs of large enterprises who want to more fully embrace their cloud-based environment with both the contact center and PBX hosted in the cloud."
Edited by Jamie Epstein