Virtual PBX solutions are a boon to small businesses as they can gain access to the ability to handle all of their voice and data requirements on one network.
Recently Teledynamic Communications, a telecom provider, launched its new Resilient Voice ArchitectureTM (RVA) to address call quality issues in the virtual PBX (News - Alert) space.
According to the company, call quality issues are not caused by the underlying VoIP technology; rather it is caused by the faults in the network. Many company networks are simply not optimized for the combined data loads of data and voice.
RVA is the first business voice hosted PBX service designed to virtually eliminate hosted business VoIP call quality and reliability issues. With this architecture in place, small businesses can leverage rock-solid networks to see multiple benefits including increased efficiency and reduced costs.
The PBX offering consists of data circuits that transport e-mail, file transfers and Internet data fast; as well as a voice circuit that provides different environments for transporting voice with guaranteed performance, uptime and quality of service (QoS) built right into the circuit.By combining these dual voice circuits with an intelligent voice gateway and a turnkey PBX service, the RVA provides a hassle-free hosted environment for multiple communications needs.
“What’s great about the RVA is that we can go into a small business, get them set up with the RVA and see a noticeable difference in call quality immediately,” said Randy Kremlacek, president of Teledynamic Communications, in a statement.
“We can usually increase their available bandwidth for data applications and eliminate their monthly telecom bills at the same time too! Frankly, it’s kind of a no-brainer for a lot of small companies,” Kremlacek added.
Edited by Jamie Epstein