Unimax (News - Alert) Systems is enabling employees to change their own voicemail passwords by unveiling a new Unified Voice Administration tool called LineOne that offers multiple capabilities including a virtual PBX.
Fully compatible with systems from Avaya/Nortel, Cisco, AVST, and Microsoft (News - Alert), this Web-based, self service portal also enables employees to change their phone PINs, speed dials, zero out extensions, call forwarding numbers, simultaneous ring settings, phone labels, voicemail notification preferences (i.e. via phone, email, text, etc.), find me settings, and more. Due to the fact that the LineOne platform is compatible with popular browsers including Internet Explorer, Safari and Firefox, employees can make changes to their phone and voicemail settings from their office, home, or anywhere on the globe with Internet access.
Unimax Systems is a provider of automated telecom management, telecom reporting, and MAC administration software. The company’s new configurable tool allows telecom and IT departments decide what an employee is able to view and change, significantly increasing efficiency and reducing costs.
"Telecom and IT departments have waited a long time for a solution like LineOne," said Phil Moen, Unimax president and CEO in a statement. "There is no other product on the market that enables employees to make immediate changes to so many phone and voicemail settings across so many vendor systems all on a single screen from anywhere with internet access. The big winners here are telecom and IT managers who are responsible for budgeting and cost reduction."
All changes made via this solution are immediate and are sent directly to the phone and voicemail systems which allows for a lot less human intervention.
Earlier this year, the company unveiled Spotlight, a telecom dashboard that provides users with the ability to view data that is collected from different PBXs, voicemail, and directory system types on a single screen.
Edited by Jamie Epstein