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February 15, 2012
Convergia Unveils New Virtual PBX Phone System with an IP Extension
By Rajani Baburajan, TMCnet Contributor

Convergia, a provider of virtual PBX solutions, has just launched a new IP PBX (News - Alert) business phone system that includes an IP extension.

Founded in 1998, Convergia provides long distance calling capabilities as well as voice, data, and Internet services with a wide range of Internet phone service plans for residential, business and wholesale customers. 

The new virtual PBX solution with an IP extension is especially beneficial to small businesses that are looking to implement unified communications into their operations.

“An IP PBX phone system with an IP extension feature gives small businesses the advantages of unified communications traditionally used by larger corporations,” said Alejandro Bitar, president of Convergia, in a statement. “With the features of traditional telephony networks and VoIP combined into a single easy-to-use device, office phone system communications are streamlined seamlessly and cost-effectively."

Within this new solution, a desktop paging function is included which allows people to use their phones as intercoms, allowing them to quickly reach everyone who isn’t on a call by being able to be heard through each telephone's speaker.

Additionally, the virtual PBX system not only maximizes the efficiency of businesses, but also helps to project a more professional image.

Some other services powered by Convergia include local analog and digital phone lines, long distance, cellular services, virtual PBX, dedicated PRI and T1 voice circuits, ADSL, high speed static IP Internet, MPLS networks, domestic and international toll free, audio and Web conferencing, VOIP, SIP trunking, computer softphone, global travel calling cards and prepaid services.

Back in August, Convergia announced the addition of a new line of IP PBX office phone services and systems from Avaya (News - Alert). The company also recently launched an IP PBX business phone system with a corporate call back feature which provides a secure call back destination that automatically calls a user back and gives them access to a dial tone, allowing the user to call any number with the billing then consolidated back to the main office account.

Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Jamie Epstein

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