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January 09, 2012
Voiceserve Unveils Virtual PBX Service for Customers
By Rajani Baburajan, TMCnet Contributor
 

Voiceserve has recently launched a Session Initiation Protocol (News - Alert) (SIP)-based virtual IP-PBX service that can be leveraged by consumers and small businesses through a website called CalltoPBX.com, allowing subscribers to “establish a virtual telephone system and communicate free through the Web.”

The new service powers video conferencing for up to five extensions at a time and also allows calls to be made to both landline and mobile phones at highly competitive VoIP rates. The virtual PBX (News - Alert) service also supports capabilities such as text messaging, faxing, music on hold, dial by name from contacts, voicemail delivery via email and call queuing.

Voiceserve’s IP-PBX system can be integrated with business applications like CRM and allows economical call forwarding to take place anywhere in the world using SIP protocols.

Additionally, the service includes IP security which can be easily downloaded to PC’s, cameras, iPhones, iPads, Android (News - Alert) and Blackberry phones and other mobile phones using Microsoft Windows operating system, company officials said in a press release.

Michael Bibelman, Voiceserve’s CEO, said in a statement, “CalltoPBX.com brings the benefits of Internet telephony to individual users and small businesses, enabling account holders to initiate communication sessions between each other for free, wherever and whenever.”

“Once an account is created, users can personalize greetings, receive voicemail, send voicemails to recipient’s e-mail, put calls on hold while answering another call and play music for the call on hold, and use auto-attendant to automatically forward calls or transfer calls to an extensions,” Bibelman added.

According to Bibelman, the company’s products represent the most advanced solutions available in VoIP communications and have been validated in commercial trials in five continents.

TMCnet recently reported that although the recession hindered multiple industries including the PBX market, Diane Myers, directing analyst for VoIP and IMS at Infonetics (News - Alert) Research revealed that businesses will continue to implement these solutions but are more aware than ever of the types of technology that will make them spend money when first integrating.


Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.


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