Brekeke (News - Alert) Software, a provider of virtual PBX solutions has revealed its hosted telephony platform product Brekeke PBX (News - Alert) Multi-Tenant Edition is now interoperable with the hosted billing service powered by VLM International.
This successful interoperability ensures that telephony service providers with Brekeke PBX Multi-Tenant Edition will be able to utilize the stable and versatile hosted billing service that VLM International offers, company officials said.
“With this confirmation of interoperability, VLM International and Brekeke can collaborate even further to offer a complete hosted telephony platform package ready for service providers," said Shin Yamade, CEO of Brekeke Software, in a statement.
The services offered by VLM International include the creation of call records, invoice processing and customer account management. VLM's services will ensure accurate, economical billing for providers utilizing the Brekeke virtual PBX platform.
The Brekeke virtual PBX Multi-Tenant Edition offers true multi-tenant features, allowing service providers to use a single infrastructure for their entire operation. Individual tenants are divided into virtual partitions, each of which stores all of the individual tenant's data, configuration settings and customized settings.
"We are pleased to be working with the professionals at Brekeke and their clients,” said VLM President, Vicki Miles. “VLM will guarantee the Brekeke clients the same promise we've delivered on for all our clients: VLM is always on time. We have never missed a billing deadline, and we never will!"
Triad Telecom, a carrier that utilizes the Brekeke virtual PBX platform recently migrated their in-house billing service to VLM's hosted billing service. According to Don Annas, president of Trial Telecom, "The migration to VLM's hosted service was very smooth and quick, and now they provide us with the means to bill any plan our sales staff can dream up.”
As unemployment continues to increase worldwide, so do the sales of PBX and virtual PBXs, TMCnet reported. While unemployment increased to 8.5 percent in 2010 from 6.1 percent in 2008, purchases of business phone systems jumped 16 percent in North America and 14 percent worldwide to $59 billion, the study confirmed.
Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.
Edited by Jamie Epstein