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October 19, 2011
ShoreTel and Ingram Micro Enter into Distribution Partnership to Offer Virtual PBXs
By Anil Sharma, TMCnet Contributor

Ingram Micro (News - Alert) Inc. and ShoreTel Inc. have entered into a new U.S. distribution relationship that includes the full portfolio of ShoreTel unified communications (UC) products and tools, including the latest version of ShoreTel (News - Alert) Mobility, a smartphone integration solution that simply and intelligently integrates smartphones and tablets with most major virtual PBX systems and UC systems.

"UC solutions represent a high-growth, high-margin sales and service opportunity for our channel partners and a growing IT solutions category for Ingram Micro," said Paul Bay, executive vice president, Ingram Micro North America, in a statement.

Bay added that the expertise and enablement within Ingram Micro's Advanced Technology Division will bring tremendous business and technical value to our mutual partners and assist ShoreTel in reaching its growth goals.

"ShoreTel is committed to providing comprehensive communications solutions that eliminate complexity and help reduce costs. Demand is high for an affordable, scalable business solution that is easy to deploy and will support an increasingly mobile workforce," said Don Girskis, senior vice president of worldwide sales, ShoreTel.

Through teaming with Ingram Micro and leveraging its advanced technology offerings, the company is empowering the partners to easily implement the brilliantly simple ShoreTel solution, which gives customers more time to focus on their business at hand.

ShoreTel says that its UC solutions are based on their brilliantly simple IP phone system, which allows businesses to trade the expected complexity of UC solutions for plug-and-play simplicity that delivers integrated voice, video, data, and mobile communication solutions for businesses of all sizes.

"We're pleased with the new relationship between ShoreTel and Ingram Micro, as it enhances our route to market for customers," said Bob Plessett, principal at Teleswitch.

Plessett said that ShoreTel and Ingram Micro share a philosophy to bring innovative solutions to market that provide an easier and more profitable way for channel partners to deploy and manage.

Anil Sharma is a contributing editor for TMCnet. To read more of his articles, please visit his columnist page.

Edited by Jamie Epstein

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