One of the the world’s largest technology company, HP has just unveiled new solutions and services that the company claims advance the way clients use Unified Communications (News - Alert) (UC) Virtual PBX, in order to improve collaboration and business responsiveness.
Officials with HP said that the new launched services including Voice Transformation solutions, Virtual PBX (News - Alert) Workplace Solutions and Network Readiness Services address the obstacles organizations face when integrating telephony with communications applications, such as video or instant messaging.
Company officials said that with HP Voice Transformation Solutions, clients can build the foundation they need to create a productive, agile workplace that improves customer responsiveness. In addition, employees can be more productive, connected and responsive by improving the flow of information and communication between the organization, suppliers and partners.
According to a press release, the added HP Virtual Workplace PBX functions include a single platform that seamlessly integrates unified messaging, Web, video and data , a virtual infrastructure that provides crucial UC solutions to an employee’s device of choice, and user training that increase deployment time for clients’ new virtual workplace models.
HP Network Readiness Services for UC coordinate network readiness with clients’ UC roadmaps and eliminates network barriers, enabling clients to achieve their enterprise communication goals.
“Clients need to understand how changes to their work environment can impact communications,” said Rich Skoba, director, global unified communications portfolio, technology consulting, HP, in a statement.
Skoba added that by collaborating with HP, clients can leverage HP’s methodology and testing of multivendor UC solutions to create their unique Unified Communications journey, transforming their communications infrastructure to address needs of today and into the future.
According to company officials, HP is collaborating with leading industry vendors – Microsoft, Avaya (News - Alert), Polycom and Alcatel-Lucent – to bring together a comprehensive range of technology components for these three solutions. HP also offers a full range of consulting and support services for these partner platforms.
“We had an immediate need to replace an aging telephone Private Branch Exchange (PBX) and voice-mail system to ensure timely, effective communication across our global net of offices and professionals,” said Brad Vaughan, senior vice president and chief information officer, Black & Veatch (News - Alert).
“With HP, we were able to replace our systems while modernizing with features such as instant messaging, improving communication across the organization.”
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Anil Sharma is a contributing editor for TMCnet. To read more of his articles, please visit his columnist page.
Edited by Jamie Epstein