October 05, 2009
Virtual Office Feature: Phone.com's Virtual Number Service Rings Up Interest
By Amy Tierney, TMCnet Web Editor
Tired of giving out multiple phones numbers when dealing with potential clients, family members, or friends? Phone.com, a provider of VoIP phone services, has a solution with its Virtual Number Service.
Virtual Number from Phone.com (News - Alert) lets users pick a phone number to serve as their primary number for their cell, land line, or VoIP phones. The service gives people the ability to control the location of calls and messages.
For example, calls can be forwarded to a cell phone during the day and to a home phone at night. Companies can also have back up phones when vacation or in the vent that a user’s cell phone battery needs charging.
The Virtual Office product also lets users screen calls. And if people don’t want to answer a call, they can disconnect, or send the call to voicemail. What’s more, the service includes a privacy feature. Users can hide their personal phone numbers when making calls.
The idea of having one number that rings all phones with access to a single voicemail box is one reason more and more companies are attracted to the service, company officials told TMCnet. The second driving factor is Phone.com’s privacy feature. In addition to hiding personal phone numbers by using the Virtual Number service, users can record greetings and set dialing rules, such as time of day ringing or caller ID based ringing to help keep privacy, and transcribe the voicemail as a text.
Company officials called Virtual Number the “simplest and no brain phone services in the market,” in a recent blog.
What’s the best feature? Company officials from the Livingston, N.J.-based company said it’s the price. Plans start at $4.88/month for 250 minutes. From there, Phone.com offers a “pay as you go” system based on the number of minutes used with a cap at $18.88 per month.
Phone.com’s Virtual Number also includes voicemail, free international calling to popular destinations, fax, call routing, call recording, caller-ID routing, SMS voicemail notification, and e-mail delivery of voicemail as a .wav file, among other features.
To learn more about this Phone.com’s Virtual Number service, visit the Web site or check out its Virtual Office channel.
Amy Tierney is a Web editor for TMCnet, covering unified communications, telepresence, IP communications industry trends and mobile technologies. To read more of Amy's articles, please visit her columnist page.Edited by Amy Tierney
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