By Ashley Caputo, TMCnet Web Editor

Web-based real-time communications (WebRTC) is becoming a toll for enterprises and businesses, as it completely expands the accessibility of the communication platform. This new innovation was first started by Google, followed by Mozilla’s Firefox and Opera browser, and now Phone (News - Alert).com, a provider of virtual call center solutions, is following in their footsteps.

Phone.com is currently developing WebRTC solutions to enhance its customers' experience and deliver the most advanced services. It is creating prototype applications that place voice and video calls to and from the Google Chrome browser and from Android (News - Alert) phones.

"We are very excited about being able to deliver WebRTC services to our customers," said Phone.com CEO Ari Rabban (News - Alert). "WebRTC will provide customers with another method of connectivity using their Phone.com accounts. We want to make communications as easy and flexible as possible and are highly anticipating the value of this service for our customers."

Phone.com (News - Alert) is a communications company that allows businesses to manage of their connections, including calls, texts, e-mails, social networks and business schedules, and among its list of credentials is its exponential customer services. Moving into the WebRTC space will start out simple, with a set of prototype applications geared toward the Chrome browser and for Android devices that allow the user to place phone calls and video calls over a data connection.

After WebRTC becomes available for Phone.com customers, the company will start looking into methods of making the platform accessible to developers in its API marketplace, allowing developers to get in on the action, put some extra touches to WebRTC and give everyone an even better diverse user experience.

It is unclear when the apps will be released, but when they do arrive, they will likely prove useful for Phone.com's customer base, which will be able to in turn take advantage of new communications technology to keep in touch with home, the office and beyond.