ITsavy Acquisition of CTN Brings New Capabilities
October 03, 2013
By Meenakshi Shankar
, TMCnet Contributor
ITsavy, a provider of IT product and service solutions, acquired New York-based telephone and data company CT Networks as part of its growth by acquisition strategy. Clients of both the companies will see many benefits, including a wider choice of unified communications solutions and a heightened level of expertise and experience.
CTN has been providing voice and data services nationally for over 20 years. As a partner with Cisco, Mitel (News - Alert) and NEC, CTN has been offering the IP Telephony communications solution to its customers and prospects. With this acquisition, ITsavvy will now be able to provide voice solutions from voice manufacturers, which include Cisco (News - Alert), ShoreTel, Mitel and NEC.
The acquisition will also increase the number of certified system engineers available to design and install UC solutions.
“The knowledge and experience of our network engineering team are among the best in the industry and are a primary reason for our high client satisfaction rating. We are very excited to offer a wide range of phone and video products to clients of all sizes,” said Dennis Gorecki, director of Unified Communications (News - Alert), ITsavvy, in a statement.
Also, the acquisition has brought new capabilities to ITsavvy enabling the company to now focus on the business and system needs of each client and custom design a solution that will reduce expenses and lead to improved employee productivity, better communications and client service.
“ITsavvy offers skill sets for interactive voice response, telepresence, call center, and associated applications including call center voice analytics, call recording and call reporting,” added Roy Langhamer, general manager for ITsavvy’s New York offices.
In addition to the voice products, all ITsavvy clients will now have access to video conferencing equipment from Polycom (News - Alert) and the Mondopad from InFocus. The Mondopad combines video conferencing with a Windows 7 PC that has a touch screen overlay. It also includes a wireless access point, browser, white-boarding and annotation capabilities.
“We offer a single destination for unified communications--from design implementation to training to post implementation support,” Langhamer said.
Recently, Directech Solutions merged with ITsavvy in order to offer a range of printer/multi-function device services and solutions.
Edited by Alisen Downey