8x8 Recognized By Frost & Sullivan for its Market Share Leadership
July 31, 2012
By Monica Gleberman
, Contributing Writer
Frost & Sullivan (News - Alert) awarded 8x8 with the 2012 North American Frost & Sullivan Award for Market Share Leadership. This recognizes 8x8’s dominance for the past five years in the North American hosted IP telephony and UC services market.
8x8 is a communications technology company and stands as one of the largest VoIP service provides in the United States. Specializing in integrated voice, video, and mobile unified communications solutions for businesses of all sizes, the company has been ranked among the most successful providers in the country and was an easy choice for this award from Frost & Sullivan, who recognizes companies for demonstrating outstanding achievement and performance in various areas such as leadership and technological innovation.
Frost & Sullivan’s Program Director Elka Popova said, “In spite of rapid market share shifts in an extremely fragmented market, where more than 80 providers fiercely compete for new customers, 8x8 (News - Alert) gained the top position with 7.9 percent share of installed lines in 2011 per Frost & Sullivan’s independent analysis,” said Popova. “8x8 has succeeded in this growing yet increasingly competitive market by keeping a laser focus on innovation and customer value.”
8x8 offers customers a variety of product suites including it’s virtual office that comes with voicemail, auto attendance, conference bridge, and outlook integration to it’s managed hosting services that gives businesses managed dedicated servers and private cloud infrastructure services. Since the company’s formation in 1987, it has worked to continue to expand its products and offer more to its customers. Popova explained that it’s this focus that has made the company so successful.
“8x8’s long track record in delivering VoIP services to the business market has earned the company tremendous experience that is manifested in innovative product development, increased customer satisfaction, and strong overall competitive positioning,” said Popova. “Its comprehensive service bundle and flexible business model represents key differentiators and performance drivers for the company.”
8x8 Inc. is a Platinum sponsor of ITEXPO West 2012. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations.
Edited by Allison Boccamazzo