Creating a Virtual Government Office with 8x8 Communications
June 27, 2012
By Allison Boccamazzo
, TMCnet Web Editor
Government IT departments are increasingly looking towards adopting more cost-effective ways of deploying and managing their various phone systems. Now they are turning to cloud communications solutions as a viable and inexpensive alternative to traditional on-premises systems, which can lead to a multitude of complexities. An 8x8 brochure details how a cloud-based IP PBX (News - Alert) solution can not only meet the vital performance requirements of government agencies, but also allow for advanced capabilities previously unavailable with on-premises systems, such as distributed deployments.
The brochure, entitled “8x8 Virtual Office for Government,” explains how one should not be afraid to have high expectations when implementing a communications solution. Some things one should consider is if the solution reduces and controls communications costs, scales quickly as the industry evolves, has excellent adaptability and flexibility, contains a robust enterprise class feature set, and is simple to manage and use.
8x8 – a highly experienced provider of cloud communication solutions – vows to transform every communication into a “highly productive interaction with cloud-based 8x8 Virtual Office,” which eliminates the need for expensive, on-site PBX equipment and/or costly maintenance contracts. Additionally, 8x8’s Virtual Office solution delivers all features and voice service over the Internet and across multiple locations, making it possible for remote workers to be seamlessly connected all under the same phone system.
Enterprise features include:
- Unlimited local and long distance
- Calling on select plans
- Auto attendant for dial-by-name, extension and company directory
- Simple online administration and online billing
- Message/Music on Hold
- Call logs/call detail records, and many more.
Users will benefit from even more features, including:
- Direct phone numbers
- Business-class voicemail
- Voicemail-to-email notification
- Android (News - Alert) and iPhone apps
- Conference bridge
- 3-way calling
- Advanced call forwarding
- Video chat with coworkers
- High definition voice
- Enhanced 911 (E911)
- Caller ID/Caller name display
- Integration with Salesforce, Outlook, ACT! and NetSuite (News - Alert)
By implementing 8x8 Virtual Office, agencies will essentially enjoy all of the advanced features they’ve known and demanded from their traditional PBX (ie. scalability, redundancy, security, reliability) but now with the added bonus of significant savings.
8x8 Inc. is a Platinum sponsor of ITEXPO West 2012. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) (News- Alert) (News - Alert) is the world’s premier IP communications event. Visit AudioCodes (News - Alert) (News- Alert) in booth #808. For more information on ITEXPO West 2012 click here.
Edited by Rich Steeves