Vision 360 Degrés (V3D), a customer experience software vendor for mobile telecom operators, announced it has acquired Sibyltel technology to expand V3D’s mobile video quality testing and monitoring solution.
The company also announced it has upgraded the most advanced software suite for Telcos: EQual ONE.
EQual ONE includes a software agent that works with most of major smartphones operating systems, and a powerful monitoring and dashboarding server. It also provides a set of pre-configured or customized passive or active tests, either on mobile devices or USB dongles, to measure the quality of service and customer satisfaction on any telecommunication networks (WiFi, 2G, 3G, 3G+ and LTE (News - Alert)).
The Quality of Service (QoS) & Quality of Experience (QoE) Key Performance Indicators (KPIs) are gathered and displayed within a friendly user-interface. The Modeler and Campaign manager interfaces speed the performance tests of mobile network services that are performed by a smartphone.
V3D provides a complete solution for monitoring the performance and quality of the network services such as video, voice & messaging, and data services combining QoS KPIs and Customer experience.
“With EQual ONE, any mobile operators can measure QoS/QoE from the customer perspective,” said Jean-Marc Truong, V3D's co-CEO, in a statement. “All Network Performance KPIs have been challenged, proven, and trusted with major mobile operators and vendors.”
“We built our software suite based on our 15 years of telecom experiences with leading mobile operators in the world,” Truong added. “Our objective is to become the QoS Customer Centric solution reference converting all devices in active smart sensors.”
Equal ONE enables mobile operators to easily visualize complex and real-time data in an interactive way on any Web browsers, including those from tabloids (iPad, Galaxy Tab). All valuable and real-time key troubleshooting issues can be also analyzed through a Geographical Map layer that provides network coverage, radio information, and device key metrics.
Earlier this year V3D announced it has raised 1 million Euros with SIPAREX Venture and Rhone-Alpes Creation.
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Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.Edited by Stefanie Mosca