In an effort to make it easier for channel partners to sell and service complex technologies, Ingram Micro today announced a new Unified Communications (UC) soft bundle featuring Cisco Systems (News
) voice solutions and VeraSMART Call Analytics software from Veramark Technologies.
The UC bundle, which is available exclusively through Ingram Micro to qualified Cisco partners holding Select Certification designations in the U.S., includes a free copy of Veramark's VeraSMART Call Analytics (News
) software (valued at $3495.00 U.S.) with every Cisco voice solution purchased.
"Unified Communications (News
) is a white-hot technology solution that's not only making it easier for businesses to communicate, it is driving a lucrative cross-selling sales opportunity for our partners who specialize in IP telephony, mobility and networking," said Ken Bast, vice president of vendor management at Ingram Micro (News
By bundling a free copy of Veramark's VeraSMART Call Analytics software with Cisco's voice solutions, Ingram Micro hopes to provide our partners a competitive edge and helping them to easily incorporate high-value software applications as part of their Cisco UC solutions sale."
Veramark's VeraSMART Call Analytics software is designed to gather call detail records and Quality of Service (QoS) metrics off the Cisco voice system and makes this information available for comprehensive analysis, reporting, and integration with other enterprise data sources. The VeraSMART software provides hard data for making informed business decisions that can help businesses drive expense reduction and cost avoidance, resulting in an increase in bottom line performance.
"The benefits of Unified Communications are no longer exclusive to the enterprise and have quickly found their way into small and midsize companies," said Ken Kogut, vice president of business development at Veramark. "The powerful combination of Cisco's voice solutions and Veramark's VeraSMART Call Analytics software brings tremendous value to our channel partners. It enables their customers to easily aggregate and analyze telecom data and thus make informed business decisions that can reduce communications expenses and improve productivity."
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim�s articles, please visit his columnist page.
Edited by Tim Gray