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Telecom Environment Management Feature Articles
March 24, 2008
Telecom Environment Management: The Importance of Environment Assessments
By Stefania Viscusi, TMCnet Assistant Editor
One of the most critical assets to any business today is their telecommunications infrastructure. Because communications play such a key role in today's business environment, it is especially important that businesses place focus on their telecom and IT environment to ensure it efficiency and growth for the entire enterprise.
To ensure that these key factors are being met, an environment assessment is necessary.
Through an environment assessment it is possible to uncover the state of a businesses telecom environment and identify areas where improvements can be made.
Evotem offers AOTMP's Environment Assessment services as part of their Environment Management Solution or stand-alone to help customers evaluate and measure the financial and operational state of their telecom environment.
The environment assessment is conducted online and once completed offers predictive indicaticators, areas of improvement and suggestions for next steps.
AOTMP's Environment Assessment offering focuses on seven disciplines from their Telecom Environment Management Model for creating an overall optimal telecom environment. The seven factors include:
Resource Management – Human capital, development, and assignment are evaluated Process Management – Documentation, evaluation, maintenance, and improvements for process management are evaluated
Technical Management – Design, implementation, maintenance, and repair processes are evaluated
Asset Management – Equipment, services, licenses, and contract management are evaluated
Project Management – Project structure, ownership, performance, and success monitoring are evaluated
Relationship Management – Vendors, suppliers, carriers, and internal customer management and support processes are evaluated
Financial Management – Budgeting, performance tracking, cost avoidance, cost containment, and cost optimization practices are evaluated
Asset Management – Equipment, services, licenses, and contract management are evaluated
Project Management – Project structure, ownership, performance, and success monitoring are evaluated
Relationship Management – Vendors, suppliers, carriers, and internal customer management and support processes are evaluated
Financial Management – Budgeting, performance tracking, cost avoidance, cost containment, and cost optimization practices are evaluated
Once an environment assessment is completed, it can also be repeated as needed to evaluate and track progress and improvement.
For more, check out the Environment Management channel on TMCnet.
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.
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