(Norwalk, CT – Feb. 1, 2008) Technology Marketing Corporation (TMC (News - Alert)) today announced that the Survey channel, sponsored by CallCopy, has been launched as the newest addition to the TMCnet channel program.
The Survey channel promotes CallCopy’s (News - Alert) call recording/quality monitoring, speech analytics, and survey solutions and includes an overview of cc: Discover, CallCopy’s product suite. In addition, visitors can find valuable resources such as white papers, e-demos, feature articles, and industry news.
The Survey channel can be found at www.tmcnet.com/channels/survey.
TMCnet’s channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet has over 70 channels covering important topics in the IP Communications, VoIP
, IP Telephony, CRM, Call Center and Information Technology industries.
“CallCopy is pleased to join forces with TMC, the leader of communications and technology media,” commented Rick Daley, EVP of Business Development at CallCopy. “Taking advantage of TMCnet’s credibility and expertise in driving traffic will reinforce our branding and distinguish CallCopy as a call recording/quality monitoring, analytics and survey solutions market leader.”
“TMCnet welcomes CallCopy’s Survey channel into our program,” stated Dave Rodriguez (News - Alert), Vice President of Publications and Conferences, TMC. “They are a well-respected call recording/quality monitoring, analytics and survey solutions company that shares our vision in the advancement of new technologies. Our channel program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world.”
TMCnet is the leading Web site for communications and technology professionals. TMCnet achieved a record breaking 3 million visitors and 30 million page views in July 2007 according to Webtrends.
For information on TMCnet’s channels program, please contact John Sorel at (203) 852-6800, ext. 229 or e-mail:
[email protected].
About CallCopy
CallCopy is one of the industry's fastest-growing call recording/quality monitoring software companies. CallCopy's mission is to deliver the highest levels of quality to its customers, so they can deliver the highest levels of quality to their customers. With the release of the cc: Discover software suite, CallCopy has combined call recording and quality management with customer surveys and speech analytics. Compatible with most major telephone systems, including Avaya, Nortel, Cisco, Siemens (News - Alert), NEC, Alcatel, Aspect, and ShoreTel, cc: Discover offers a more flexible Application Programming Interface, extending the value of the platform to third-party workforce management, IVR
, HR, and CRM software. By enhancing the exchange of data between the different systems used across the enterprise, CallCopy helps bring the 360-degree view of your performance into a 3-D perspective.
About TMCnet
TMCnet is one of the most flexible, useful and fastest growing b-to-b technology sites on the Internet. With its ability to provide RSS feeds and e-mail alerts by keyword and its automated press release posting application, TMCnet is an online innovator. Providing news, features and commentary covering VoIP, IP
communications, CRM, contact center and information technology topics, TMCnet is read by more than three million unique visitors each month, according to Webtrends. TMCnet is also proud to have received a complimentary letter regarding our editorial quality from legend Warren Buffet regarding a Geico article.
About TMC
Technology Marketing Corporation (TMC) publishes Customer Inter@ction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 5,200 most visited Web sites in the world by alexa.com*, TMCnet serves three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference and Green Technology World Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.
TMC Contact:
Patrick Barnard
www.tmcnet.com
CallCopy Contact:
Kevin Wilson
Tel: 513-898-1008
Fax: 614-340-4840
www.callcopy.com
Voice over IP (VoIP) | X |
A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Interactive Voice Response (IVR) | X |
A hardware- or software-based computer system that enables incoming callers to interact with voice prompts or verbal commands....more |
Internet Protocol (IP) | X |
IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |