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July 30, 2007

Turkcell Chooses Intervoice for KimAramis Call Completion Service

By Stefania Viscusi, TMCnet Assistant Editor

Turkcell, a communications provider in Turkey, has announced they will further their relationship with Intervoice (News - Alert) Inc. by expanding their use of Intervoice's Media Exchange Platform for a new service.
Turkcell's new service, KimAramis, a call completion service, will offer an enhancement to missed call notifications by taking it a step further than the SMS notification message and providing callers with the ability to leave a voice message, as well as a text notification for the missed call.
To expand upon their relationship with Intervoice, Turkcell has signed a contract for the expanded installation of their Intervoice Media Exchange platform.
With Intervoice Media Exchange service providers are given the ability to offer improved personalization, video and WAP access to customers from a single subscriber account. The solution is an open-standards IP-based, IMS-ready system that can function in either a SIP or TDM or mixed network environment. The solution also features reporting and analysis tools to give service providers the information they need to improve their systems and enhance customer satisfaction.
Jim Milton, Chief Operating Officer for Intervoice commented in a statement to the press, "Intervoice is very pleased and honored to have secured this business with Turkcell which highlights both the solid working relationship we have with this customer and the powerful multi-application capability of the Media Exchange platform. We believe that by working with innovative operators and delivering real value added services on a single platform, the benefits of Media Exchange come to the forefront."

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Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.

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