Just as competition and differentiation in the mobile market becomes essential, service providers are tasked with offering cutting-edge solutions that enhance the user experience.
Intervoice's Messaging Gateway (News - Alert) provides roaming and self-provisioning capabilities for personalization and increased user satisfaction.
Most recently, the solution received accolades along with others at the 12th Annual GSM Association Global Mobile Awards for their support in taking the mobile industry forward.
The Intervoice (News - Alert) Messaging Gateway is a flexible, open standards-based solution that offers carrier-grade provisions and roaming service and support for a number of VoiceXML applications and network protocols.
The roaming capabilities of the messaging gateway are especially well recognized as they allow subscribers to better enjoy their phone usage and in turn use it more---which translates into profit for service providers.
In conjunction with the 3GSM show in Barcelona, Spain this week Intervoice announced the completed integration of Media Exchange with BEA Systems (News - Alert) converged EE-SIP-IMS application server, WebLogic SIP Server for a platform for next generation application and service creating.
The integration hopes to break way into the mobile-media subscriber services market as well as call center applications that work with traditional environments.
Join Intervoice at the upcoming TMC (News - Alert) Webinar, "Home-Based Agents: A New Reality for Every Call Center" on February 28, 2007 at 1:00pm EST.
During the Webinar, Joe McFadden, Vice President, Product Marketing Intervoice and others will discuss financial incentives and the how-to's for rolling out home-based agents in the contact center. Click HERE for more information on the Webinar and to register to attend the event.
Related Articles:
O2 UK Extends Their Relationship with Intervoice
http://www.tmcnet.com/channels/speech-technologies/articles/1529-o2-uk-extends-their-relationship-with-intervoice.htm
Intervoice and BEA Integrate for IMS
http://www.tmcnet.com/channels/speech-technologies/articles/5039-intervoice-bea-integrate-ims.htm
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Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.
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