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Intervoice Completes Acquisition of Edify; Merged Organization Strengthens Leadership Position in Voice Self-Service Market

Speech Technologies

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January 04, 2006

Intervoice Completes Acquisition of Edify; Merged Organization Strengthens Leadership Position in Voice Self-Service Market

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Intervoice, Inc. (Nasdaq:INTV), a world leader in converged voice and data solutions, announced that it has completed its acquisition of Edify, a leading global supplier of interactive voice response solutions, from S1 Corporation (Nasdaq:SONE), Edify's parent company. Under terms of the definitive agreement announced November 18, 2005, Intervoice has paid S1 $33.5 million in cash to acquire Edify. The combined company will go to market using the Intervoice name.

With extensive industry experience, an impressive patent portfolio, award-winning product and services offerings, and world-class partners and customers, the merged company advances Intervoice's market leadership position in the voice self-service market. The merged company combines Intervoice's strengths in development tools, standards-based applications and a global presence with Edify's prowess in Web-based tools, natural language applications and its broad North American market presence. Added revenues and resources from Edify will help Intervoice speed the delivery of speech solutions across multi-channel (i.e. voice, data, and video) portals for both network and enterprise customers.

Together, the two companies have deployed more than 1.5 million ports handling millions of mission-critical calls daily for more than 5,000 enterprises worldwide in key vertical markets such as financial services, telecommunications and retail. The combined company will help enterprises reach even greater levels of success with enhanced customer service, improved access to information and increased productivity through automated information systems.

"The acquisition of Edify strengthens our product portfolio and increases value to our customers. Both companies have successful relationships with world-class customers and partners and have developed industry leading voice automation solutions," said Bob Ritchey, President and CEO of Intervoice. "Leveraging this strong, shared foundation will allow the combined organization to increase its innovative edge in delivering voice solutions and compete more successfully in the expanding voice automation market."

The new Intervoice will continue to drive the adoption of voice self-service solutions and aid in the growth of the market-at-large. Judith Markowitz, founder and president of J. Markowitz, Consultants commented, "This acquisition benefits both of these companies along with their new and existing customers. There's very good synergy between the companies and the combined set of products, applications, and know-how creates a nicely balanced entity that should be very competitive in the speech-processing marketplace."

About Intervoice

Intervoice, Inc. (Nasdaq:INTV) provides leading enterprises and network operators with the platform, software, applications and services necessary to optimize the customer experience through voice automation solutions. Omvia(R), the open, standards-based Intervoice product suite, offers unparalleled flexibility for advanced multi-media messaging, portal, IVR and payment applications. The Company's two market units focus on enterprise and network markets, providing solutions that improve operational efficiencies, drive revenue and increase customer satisfaction and loyalty. Building on more than 20 years of systems integration and service delivery experience, the Professional Services Agility Suite from Intervoice is designed to provide proven best practices toward design, implementation, and optimization of voice applications. Intervoice systems have been proven in more than 23,000 implementations worldwide at companies across a variety of industries including: Ameritrade, Amtrak, Atmos Energy, Citibank, CSX Transportation, MasterCard, O2, Rogers Wireless, SBC, Travelocity, Verizon and Vodafone. A Microsoft Certified Partner and Certified Partner for Learning Solutions, Intervoice is headquartered in Dallas with offices in Europe, the Middle East, South America, Africa and Asia-Pacific. For more information, visit www.intervoice.com.

Intervoice has included in this press release certain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 concerning its business and operations that are based on management's current beliefs. All statements other than statements of historical fact in this press release are forward-looking statements. Readers are cautioned to read the risks and uncertainties, described in the Company's filings with the Securities and Exchange Commission, including without limitation, the risks and uncertainties set forth under the caption entitled "Cautionary Disclosures to Qualify Forward Looking Statements" in the Company's Annual Report filed on Form 10-K and Quarterly Reports filed on Form 10-Q. Intervoice cautions current and potential investors that such risks and uncertainties could result in material differences from the forward-looking statements in this press release.






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