Conexion One, a provider of Spanish language contact center solutions, sponsors a Reseller Partner Program that was created to work in conjunction with telecom products and service resellers to drive increased revenues into all-new or already established accounts.

According to the company’s website, this program educates partners of the many opportunities that exist in today’s contact center outsourcing markets.

Conexion One offers its partners multiple Spanish language contact center outsourcing solutions, which includes the crucial tools and knowledge needed to power value-added business solutions, and then makes them available directly to its vast customer base. In addition, the company offers a suite of products and services that can help to increase the footprint of their partners.

Boasting a 3,100-seat call center in Mexico City, Conexion One offers a 24/7, fully operational facility that utilizes enterprise Class-5 ACD. Some of the solutions offered by the company are inbound/outbound voice, live chat, e-mail, SMS and social networking.

With dedicated program managers located within the U.S., the Spanish language contact solutions provider enables you and your customers to have access to multiple capabilities within the selected program.

The Conexion One Advantage offers partners many attractive features such as a monthly recurring commission program, a suite of highly important sales and marketing tools, dedicated field sales support and telemarketing personnel.

Reseller Partner Levels are broken down into three distinct levels. Authorized Sales Partners are entitled to an impressive compensation that includes up-front payments and additional ongoing monthly residuals. Authorized Reseller Partner helps customers to expand their existing products and services, through solutions provided the Conexion One’s contact center services. Also, this reseller tier allows for the company to wholesale directly to you for resale to your customers. Authorized Technology Partner gives members the assistance needed to further penetrate the market through designing all new, innovative solutions that add value to service offerings powered by the company.

Additionally, Conexion One works to help increase business development in Latin America, essentially allowing for increased consideration rates for tech sector products and services for companies looking to target Latin America.

Michael Curry, chief of business development at Conexion One, stated, “Almost every organization within the United States considers some sort of outsourcing at a particular time. IT resellers should considerer offering outsourcing services as part of their product mix, as those that do typically end up with a hybrid model incorporating both outsourcing and products that are directly supported. Protecting your relationship with a customer along with the revenue stream is essential in today’s global economy.”

In related news, TMC recently announced that Telecom Reseller (News - Alert) Week will again be held at this year’s ITEXPO West, scheduled to take place from September 13-15, 2011 in Austin, Texas. Free Reseller Week offers attendee’s tips on how to increase sales of communications equipment and services that are crucial to overcome the obstacles many resellers are currently seeing.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.